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M
Rating: 5 out of 5
SOSAV's responsiveness and product quality are impeccable.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 972 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
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P
Rating: 4 out of 5
Very good site. Good prices. Products delivered on time, I am satisfied. Thank you.
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P
Rating: 5 out of 5
Always so efficient! Thanks to the team !
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S
Rating: 5 out of 5
Great, very good service, good tutorials on the site.
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M
Rating: 5 out of 5
DELIVERY AND PACKAGE VERY GOOD
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J
Rating: 5 out of 5
The site is very well laid out and it turns out that my order arrived very quickly the tool kit is very practical and the repairs are well explained
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M
Rating: 3 out of 5
I received the right part but the colour didn't match, but I was happy with it.
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H
Rating: 4 out of 5
. downside : different prices just for a color story
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A
Rating: 5 out of 5
The site is easy to use, the products are absolutely as described on the site, and delivery is within two days. Nothing to complain about, I am completely satisfied.
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V
Rating: 5 out of 5
Fast shipping. Product conforms.
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D
Rating: 5 out of 5
Following my order, I had to contact your services to reassure me on the choice of the product, to know if this one corresponded well to my needs, the answers, fast, were of great utility to me.
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C
Rating: 3 out of 5
5 stars for the support that sent me back a new battery when the one I received didn't work... unfortunately this one doesn't work very well and doesn't hold a charge.
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D
Rating: 5 out of 5
very fast delivery
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J
Rating: 5 out of 5
Good, as expected, clear repair guide
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J
Rating: 5 out of 5
Very good site
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L
Rating: 4 out of 5
the SOSAV site is relatively self-explanatory and responsive and efficient in case of problems
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L
Rating: 5 out of 5
Perfect, I recommend this site
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M
Rating: 5 out of 5
Fast delivery
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D
Rating: 5 out of 5
cool delivery in 24 hours thanks to you 10/10
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A
Rating: 5 out of 5
Satisfied with the items received, great customer service....
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J
Rating: 1 out of 5
I did not receive the right material, and more impossible to contact SOSAV by phone, as any good site of sale via the net, we can only contact them by mail, and to date they still have not answered me, as I paid via Paypal I will open a dispute, once their Paypal account blocked I think they will answer me immediately, the classic blow. I buy via the net often on foreign sites, even in China, and I have never had any problem, the only times or I have returned problems it has always been with French companies!
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Response from SOSAV
Hello Jean-Thierry, Thank you for taking the time to share your opinion. We are however surprised to read it. Indeed, we can be reached by mail or phone, you will find our contact information at the bottom of each page of our site. After checking, we have not received any request from you. Our support brings an answer the same day for each request (except WE and holiday), I invite you to contact them to the address [email protected] with a photo of the part which you received. The necessary will be done very quickly. Sincerely, The SOSav team
G
Rating: 5 out of 5
Thank you very much
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L
Rating: 5 out of 5
Very well packaged and fast delivery
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S
Rating: 5 out of 5
top customer service, responsiveness and fast delivery!
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W
Rating: 5 out of 5
Received Monday well packaged product conforms to the phone
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P
Rating: 5 out of 5
Very good service. Very professional.
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J
Rating: 5 out of 5
Excellent service.
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H
Rating: 5 out of 5
Fast and trouble free even abroad (Australia)!
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F
Rating: 5 out of 5
Product conforms and is well packaged.
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S
Rating: 5 out of 5
The parcel arrived within 2 days, thank you.
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K
Rating: 5 out of 5
Very happy everything works fine
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M
Rating: 5 out of 5
Very good product, and very fast delivery
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G
Rating: 5 out of 5
Everything is clear, I recommend!
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V
Rating: 5 out of 5
I am very pleased with the service and the quality of the product. I would recommend it to anyone.
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M
Rating: 5 out of 5
Very good
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H
Rating: 5 out of 5
I found a simple and complete navigation
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A
Rating: 5 out of 5
Easy to use
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D
Rating: 5 out of 5
Prestation conforme
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F
Rating: 5 out of 5
Very good product, accurate references, great Tuto, great site!
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E
Rating: 4 out of 5
I am satisfied with the service. Order received on time. The price of the material purchased is cheap, remains to be seen in the long term. The price of the equipment is good, but it remains to be seen how long it will last, but there was a small problem during the validation of my address.
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