Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

A
ALAIN L.
Rating: 5 out of 5
Order time product delivery impeccable
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Aicha M.
Rating: 5 out of 5
It's perfect! The service is very efficient, nice and I loved the little Carambar in the package! Thank you so much!
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fenosoa A.
Rating: 5 out of 5
Excellent, fast delivery! I recommend it.
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Guillaume Z.
Rating: 5 out of 5
Very good
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PHILIPPE G.
Rating: 2 out of 5
Hello, I have replaced the battery of my laptop according to a tutorial by the one ordered from SOSV, and my laptop stopped working. I will buy another one. So I don't see the point of your site to sell phone batteries, and in a general way to replace a laptop battery, since this DIY makes the laptop out of order ...
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Response from SOSAV
Hi Philippe, Thank you for taking the time to share your review. Replacing the battery does not make the smartphone dead, we are sorry to hear that you were not successful in your repair. If your phone reboots after re-connecting your old battery, please contact our support team for an exchange. Our team remains at your disposal if you need advice. Sincerely, The SOSav team
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GUEDALIA L.
Rating: 4 out of 5
Unfortunately after repair: the pictures remain blurred... My laptop was too damaged... not that I'm sure. Did the humidity in Guyana play a role? I don't know.
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Eric M.
Rating: 4 out of 5
product Ok++ delivery in Guadeloupe OK, but longer delivery time, normal...
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Emmanuel R.
Rating: 1 out of 5
No response from the soap Poor quality part
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Response from SOSAV
Hello Emmanuel, We thank you for taking the time to share your opinion and we apologize again for the malfunction encountered. We are however surprised by your remark about our after-sales support since you have indeed exchanged with them and that the necessary steps are being taken to return the part. We are very pleased with the quality of the product and the quality of the service. Your new answer dates from yesterday (Tuesday) at 9:30 pm and we answered this morning (Wednesday). We remain at your disposal. The SOSav team
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Frederic S.
Rating: 5 out of 5
well done site where you can find everything that can still be found
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cedric I.
Rating: 5 out of 5
Conforms to my order
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Jean julien G.
Rating: 5 out of 5
Fast delivery and service. Thank you
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Louis G.
Rating: 3 out of 5
Very good delivery time but package damaged
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Response from SOSAV
Hello Louis, Thank you for taking the time to share your review. We're sorry if your package was damaged by the carrier during transit. Can you confirm that you received the parts intact? We have not been contacted to say otherwise. The SOSav team
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julien T.
Rating: 5 out of 5
Very fast and great tutorial
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Sébastien B.
Rating: 5 out of 5
Excellent, clear and detailed explanations, fast
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Quentin G.
Rating: 5 out of 5
R.a.s , fast delivery, good product .
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nicolas D.
Rating: 5 out of 5
The customer service is just excellent. There is really nothing to say, SOSAV is really at the top !!!
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Anaïs G.
Rating: 5 out of 5
Fast, well packaged, corresponds to the order
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Simon B.
Rating: 5 out of 5
Conforms to my order. Fast and careful reception
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Yoann A.
Rating: 5 out of 5
fast, efficient, I recommend
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Aline B.
Rating: 4 out of 5
I am satisfied with my order.
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Frederic M.
Rating: 5 out of 5
Easy navigation on the site to find the item you are looking for!
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christophe G.
Rating: 5 out of 5
Perfect
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sébastien B.
Rating: 5 out of 5
Very good, product as agreed at the order, no problem of assembly
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claude V.
Rating: 5 out of 5
Product conforms, fast delivery. Serious site, I recommend it. Thank you.
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jonathan S.
Rating: 5 out of 5
Favorable
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Ivan R.
Rating: 3 out of 5
3 euros for a very small joint and almost as much for the port...it is expensive in my opinion but the site has at least the merit of existing.
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Alison R.
Rating: 5 out of 5
received promptly. impeccable
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Christophe V.
Rating: 5 out of 5
I'm really serious, I was able to save my ps3 console, thank you very much!
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Gaetan M.
Rating: 5 out of 5
Fast delivery. Thank you!
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Jose P.
Rating: 5 out of 5
Very good site
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Etienne L.
Rating: 5 out of 5
Never any surprises with the orders, and good tutorials to guide the repairs. Satisfied +++!
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eric C.
Rating: 4 out of 5
site a bit complicated to navigate
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anthony P.
Rating: 5 out of 5
Order received quickly
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Gilles M.
Rating: 5 out of 5
Quality parts, very fast service, very fair prices, absolutely perfect service! I discovered sosav.fr, I am really excited. A big bravo and especially thank you! (and see you soon)
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F
franck H.
Rating: 1 out of 5
I tried to call the service department and they said to send an email and the email address is not good....
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Response from SOSAV
Hello Franck, Thank you for taking the time to share your opinion. In order to process your application, we need you to send us the photos by email. The email address on each page of our site is correct: [email protected] I confirm that I have not received any email from you, I invite you to send it back to us and remain at your disposal. The SOSav team
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EUGENE J.
Rating: 4 out of 5
The product is in perfect condition and arrived very quickly, I recommend this site.
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Jean-Marc F.
Rating: 5 out of 5
Very fast and accurate delivery
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Gabriel M.
Rating: 5 out of 5
VERY FAST DELIVERY
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Farid C.
Rating: 5 out of 5
Super
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Daniel D.
Rating: 5 out of 5
serious and very professional site
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