/10
★★★★★
based on 26385 reviews published
★★★★★
based on 26385 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
It's been 1 month since I ordered a battery and a screen for the Apple Watch series 1 on the site. The promise made on the site announces the availability of parts within 7 to 15 days. To date, one month later, no order received, and obliged to make the steps to have news. Twice the same answer: We should receive the products within 15 days. We are therefore at a delay of about 1.5 months MINIMUM. I am sickened by this lack of respect for the customer, the lack of respect for the promises that are made via the site, and the nonchalance of the answers that are given to us. They knew how to cash in but don't know how to assume their orders. A commercial gesture on this order would be the least they could do to compensate for the loss of time and energy lost to get information. Instead, they offer me a credit note... In short... A BLAGUE!!! This lack of seriousness make me say that this site is to be avoided absolutely. Last time I order on this site and I invite you to do the same if you don't want to waste time and money.
Anonymous A.
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Answer from SOSAV
Hello, We are sorry if the restocking time was too long. We are sorry if the restocking time was too long. But after checking, you asked for a refund and it was done by our after sales service following your email exchanges. However, you must have misinterpreted the messages from our customer service department saying "You are going to receive an email talking about a credit note but it is in fact an accounting credit note. This is the technical term in accounting for a refund. The refund you requested has been made. The credit note you are talking about is only an accounting term. It is not a credit note to be used on our site. We remain of course at your disposal by mail if needed. Sincerely, The SOSav team
5
/5
★★★★★
I am very pleased with the quality of the items delivered.
Franck F.
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5
/5
★★★★★
Perfectly clear!
Serge B.
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4
/5
★★★★☆
A very suitable choice. A reactive service. A clear desire to do the right thing. BRAVO. Thank you.
Jean-marc G.
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5
/5
★★★★★
Fast and efficient. The same goes for the after-sales service.
Eric D.
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5
/5
★★★★★
Very good
Lionel O.
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4
/5
★★★★☆
Has the spare parts we need.
Gilles D.
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5
/5
★★★★★
Supply of quality parts and accessories. Good site with good instructional videos for assembly. Parts well packaged and super fast delivery. I highly recommend
Gwénaël C.
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5
/5
★★★★★
Very fast delivery thank you
Gerard A.
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5
/5
★★★★★
I had already used the site to disassemble my phone, with very clear explanations. The choice of the part to order was quite easy, with the possibility to check the compatibility with the phone model. The only regret is that I didn't see the email telling me that I had a 5 Euros discount on my first order until too late...
Juliette S.
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4
/5
★★★★☆
Ras rad
Frederic G.
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4
/5
★★★★☆
Corresponds to my expectations
Joël L.
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5
/5
★★★★★
A malfunction of the site (payment choice by Paypal not redirected to the Paypal account but withdrawal made with the Paypal title). However "order still pending payment". However, after complaint everything was perfectly regularized with a commercial gesture.
Nicole B.
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5
/5
★★★★★
Everything was perfect all the way around!
Didier L.
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5
/5
★★★★★
Hello very easy to consult the site, very fast delivery very well packed
Gerard D.
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5
/5
★★★★★
Fast Delivery
Jean-frédéric G.
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3
/5
★★★☆☆
Very easy to navigate, but the nylon spatula is very fragile and broke twice in my phone... not practical when we want to do our repair with care, without having to force...
Anatole R.
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5
/5
★★★★★
Very satisfied with the product and fast delivery! I recommend
Harold P.
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5
/5
★★★★★
Delivery and product in accordance with what was announced. I've been using it for a while now, but it's a good idea to keep it in stock for a while.
Nadine C.
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5
/5
★★★★★
The site is convenient and the shipping is fast.
Frédéric R.
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5
/5
★★★★★
1st purchase and completely satisfied. Whether it is for the order, the order tracking etc.. I also followed the tuto to change the glass of an Iphone 6. Perfect except for a layer located to the left of the home button and at the bottom of the battery that was not on the tutorial ... So I had to find another tuto. I will recommend a glass for Iphone 4 for which I am waiting for the arrival. I'm waiting for it to arrive. Sincerely.
Bruno D.
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5
/5
★★★★★
Part received quickly at the time of the assembly I had lost a small part which is fixed on the motherboard and when I went in the shop they made an enormous gesture by giving me another small part and of replacement really at the top thank you sosav For the operation all is nickel thank you still with you
Fabrice C.
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5
/5
★★★★★
Nothing to say, great products!
Sylvain B.
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5
/5
★★★★★
Very good RAS
Thibaut S.
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5
/5
★★★★★
A very quick turnaround, clear and precise explanations, I changed an Iphone 8 Plus screen in less than 1 hour!
Martin N.
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1
/5
★☆☆☆☆
The video tutorials are not precise enough but they are so good that they can be sold. My iphone is finished at apple which classifies it as irreparable. We can always say that it's because I disassembled or reassembled it badly
Patrice D.
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4
/5
★★★★☆
I don't give the maximum mark because for my first order the item received is not compliant which consequently delays the repair of my wife's smartphone.
Sauveur G.
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5
/5
★★★★★
Perfect . Fast
Philippe V.
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5
/5
★★★★★
Efficiency and speed
Elisabeth B.
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5
/5
★★★★★
Easy to navigate site, perfect instructional videos and 100% satisfied with my purchase.
Gary R.
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