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P
Rating: 5 out of 5
No problems, quality product
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Customer reviews of The Organic Bros
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 357 published reviews
Summary of reviews
The store earns praise for fast shipping and delivery, with many reviews noting packages arrive quickly, in impeccable packaging, and products arriving as described. Customers highlight clear, well-designed websites with easy navigation, comprehensive information, precise documentation, and transparent ingredient lists or certificates, creating confidence in organic and environmentally conscious offerings. The service is described as careful, attentive, and reliable, with multiple mentions of a smooth ordering process and repeat purchases, including recommendations to friends. Overall, shoppers emphasize the practicality of ordering, fast delivery, and the trustworthiness of high-quality, organic products.
All reviews
N
Rating: 5 out of 5
Very pleasant to read,
Very informative
I recommend it!
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Very informative
I recommend it!
J
Rating: 5 out of 5
Perfect and shipped quickly
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P
Rating: 5 out of 5
I really like it. The website is easy to navigate, the product packaging is great, and delivery is fast. The products are organic, of course—a must for me—and very effective. Everything is perfect!
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J
Rating: 5 out of 5
Long live France.
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C
Rating: 5 out of 5
I wonder why Satoriz stores no longer stock IODA when I can order it online!
Otherwise, no problems with the order! Thank you!
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Otherwise, no problems with the order! Thank you!
M
Rating: 4 out of 5
The website's layout and navigation aren't the most pleasant.
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É
Rating: 5 out of 5
A clear, concise and precise website—that's what matters!
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H
Rating: 5 out of 5
No issues, easy
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F
Rating: 5 out of 5
A great discovery: this organic product, a very pleasant website, and the order arrived quickly. I'll certainly be placing more orders.
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A
Rating: 5 out of 5
Very good, easy to find products and impeccable documentation
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A
Rating: 5 out of 5
Fast delivery
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V
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Comprehensive website with precise information
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A
Rating: 5 out of 5
User-friendly website and polished interface
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R
Rating: 5 out of 5
Clear and easy-to-use website
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É
Rating: 5 out of 5
Nothing to complain about
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C
Rating: 4 out of 5
No problems, but a little slow
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F
Rating: 5 out of 5
Nothing to report, perfect
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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K
Rating: 5 out of 5
Product as described and delivery time met
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T
Rating: 5 out of 5
An excellent experience and fast delivery. I also love the packaging.
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M
Rating: 5 out of 5
Everything is OK
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C
Rating: 5 out of 5
I appreciate the site's ethics. The communication is original but simple and easy to understand. I think it offers good value for money.
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M
Rating: 5 out of 5
I like them; they're easy to chew and taste good, in addition to being effective.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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E
Rating: 5 out of 5
Easy to order.
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M
Rating: 5 out of 5
The website is very easy to use, and searching is straightforward.
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L
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Good brand
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M
Rating: 5 out of 5
As ordered
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J
Rating: 3 out of 5
Nice website, navigation is a little complicated and delivery times are a little long. Overall satisfied, but less efficient than orders placed on similar websites based in other countries (the Netherlands, Germany).
The products are really great, though, and I'm always happy to support small businesses.
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The products are really great, though, and I'm always happy to support small businesses.
D
Rating: 5 out of 5
VERY GOOD
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N
Rating: 4 out of 5
Responsive customer service and quality products.
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S
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Everything is very good
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A
Rating: 5 out of 5
Very good, impeccable, careful and attentive service. I recommend!
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P
Rating: 4 out of 5
It took just 7 days to be delivered, a little long
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M
Rating: 5 out of 5
Very disappointed, order placed on 18/02 and still not delivered
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Response from The Organic Bros
Hello Monique,
First of all, we would like to offer you our sincerest apologies for this inconvenience. We completely understand your impatience and disappointment with this situation, and we are truly sorry.
Your order was prepared and shipped within our usual timeframes. However, we encountered a logistical issue beyond our control with our carrier, Mondial Relay: for a few days, some parcel collections were not carried out, which caused a hold-up at the very first stage of transit for certain parcels, including yours.
We are pleased to let you know that the situation has now been resolved. Your parcel is back on its way, and you should receive it very soon.
If you have any questions or encounter any problems, please do not hesitate to write to us at the following address: [email protected]. We remain, of course, entirely at your disposal.
Thank you very much for your patience and loyalty, which mean a great deal to us.
Have a lovely day,
Alexandra from the Les Bio Frères team
First of all, we would like to offer you our sincerest apologies for this inconvenience. We completely understand your impatience and disappointment with this situation, and we are truly sorry.
Your order was prepared and shipped within our usual timeframes. However, we encountered a logistical issue beyond our control with our carrier, Mondial Relay: for a few days, some parcel collections were not carried out, which caused a hold-up at the very first stage of transit for certain parcels, including yours.
We are pleased to let you know that the situation has now been resolved. Your parcel is back on its way, and you should receive it very soon.
If you have any questions or encounter any problems, please do not hesitate to write to us at the following address: [email protected]. We remain, of course, entirely at your disposal.
Thank you very much for your patience and loyalty, which mean a great deal to us.
Have a lovely day,
Alexandra from the Les Bio Frères team