Customer reviews of Thés & Traditions

Hello Peio, We are very sorry to hear that your experience with our herbal teas was not entirely satisfactory. We strive to provide the highest quality products and your feedback is essential to us. We understand that two of the three products you ordered did not meet your expectations in terms of taste. We'd like to explore this issue further to better understand your preferences and offer you a more satisfying experience in the future. To this end, Étienne, a member of our team, will contact you as soon as possible. He will discuss with you exactly what you disliked, and provide you with personalized advice on the best way to brew our herbal teas to get the best taste. Sincerely, The Thés & Traditions team

Hi Isabelle, First of all, I'd like to apologize for the confusion. I understand that the photo could give this impression. However, on the Animals tea boxes product sheet, we have specified the need to choose between the pink box and the blue box. Nowhere does it say that the two tins are sold together. We attach great importance to customer satisfaction and the clarity of our offers. Your feedback is valuable and will help us to improve our communication in the future. The Thés & Traditions team