★★★★★
based on 949 reviews published
Latest customer reviews
Compliant and fast delivery
We warmly thank you for your positive review and for your 5/5 rating. Your satisfaction is our priority, and we hope to see you again soon at Kyoto Boutique.
Best regards,
The Kyoto Boutique team
The package was terribly wrapped, not even something bought in China is worse. And the tea cup, although in perfect condition, does not give the feeling, nor has any sign of having been made in Japan. Between the packaging and the dubious origin of the cup, I have doubts about whether I have been sent a second-hand item bought at a flea market in India. This is the second time I buy here and probably the last.
We regret to read your message, but we must clarify that your comment does not reflect the reality of our product. The cup you received does indeed come from Japan and is of good quality. We purchase all our merchandise directly from our Japanese suppliers. These products are originally intended for professionals in Japan and are not designed for international export. For this reason, certain information, such as the inscription 'Made in Japan', may not appear on the product. But rest assured that all our ceramics come from Japan.
Regarding the packaging, if the package arrived in poor condition, this does not necessarily depend on us, but on the carrier. If you wanted to file a complaint, it would have been necessary to send us photos of the package to the address of our customer service: [email protected]. If you are disappointed with the cup, you can simply return it to us and we will refund the product (excluding shipping costs).
We hope these clarifications help you understand the situation.
Sincerely,
The Kyoto Boutique team
The ordered lacquer bowls are super beautiful.
Shipping on time, item corresponding to description, cheap but good for home use
Thank you sincerely for your positive feedback! We hope to see you again soon in our store!
Best regards,
The Kyoto Boutique team
I have already ordered for the second time. The shipping works very quickly and smoothly. The tea canisters are a real eye-catcher. I was very happy again. Thank you very much.
we sincerely thank you for your positive feedback and your loyalty to Kyoto Boutique. We are very pleased to hear that your shopping experience was satisfactory and that you liked our products, especially the tea canisters. Your satisfaction is our highest priority, and we hope to welcome you back soon.
Best regards
Your team at Kyoto Boutique
Very happy with my teapot; I hope it will last over time because I had a bad experience in another store, my teapot losing its enamel after a month.
We sincerely thank you for your review and for your trust in Kyoto Boutique. We are delighted to hear that you are satisfied with your teapot, and we take pride in offering quality products that last over time.
Best regards,
The Kyoto Boutique team
The object I bought is precious
Our beautiful clay cups were safely and timely delivered abroad.
Thank you for your wonderful feedback! We are delighted to hear that your clay cups arrived safely and on time. Your satisfaction is our priority, and we look forward to serving you again in the future.
Best regards,
The Kyoto Boutique Team
Cup received in perfect condition, well made and of good quality at a fair price. Delivery times and packaging very good. Very positive experience, I will buy again.
Thank you sincerely for your positive feedback! We are happy to know that the cup arrived in perfect condition and that you appreciated the quality and service. We look forward to welcoming you again on our site.
Best regards,
The Kyoto Boutique team
The order arrived on time. The content is exactly what I ordered, without imperfections, scratches, etc. I am also satisfied with the speed at which they accepted the payment and shipped the product.
Thank you sincerely for your positive feedback and for choosing Kyoto Boutique.
We hope to see you again soon in our store!
Best regards,
The Kyoto Boutique team
The product is beautiful and of very good quality!! The tracking was very easy and it arrived on time. Very happy!!
We greatly appreciate your kind words and are pleased to know that you are satisfied with your purchase at Kyoto Boutique. We hope to have the pleasure of serving you again in the future.
Sincerely,
The Kyoto Boutique team.
Hello! Best wishes! I can only comment on the order (easy), the delivery (perfect timing, perfect condition of the package), the price (rather expensive) As for the product, it was a gift.
Thank you very much for your review and your good wishes! We are delighted to hear that the order and delivery went well. We understand your feelings regarding the price and we appreciate your feedback. Please do not hesitate to reach out to us if you have any questions or need assistance.
Best regards,
The Kyoto Boutique team
Fast delivery, product well protected and of very nice quality.
Thank you very much for your flattering review! We are delighted that you appreciated the speed of delivery as well as the quality of our products. Your satisfaction is our priority and your feedback encourages us to continue our work.
See you soon at Kyoto Boutique!
The Kyoto Boutique team
Efficient and quick
We sincerely thank you for your positive evaluation of Kyoto Boutique. Your satisfaction is our priority, and we hope to welcome you back very soon.
Best regards,
The Kyoto Boutique team
Excellent service.
We sincerely thank you for your valuable feedback. We are glad that you appreciated our service. We are constantly committed to providing a high-quality experience to our customers. We hope to see you again soon in our store!
Best regards,
The Kyoto Boutique team
Nice shop interface and great save packing.
Thank you so much for your positive review and feedback on our shop interface and packaging!
We hope to welcome you back again soon!
Sincerely,
The Kyoto Boutique Team
Very nice item. It's a gift that was well received. Shipped quickly and well packaged.
We warmly thank you for your flattering review. Your satisfaction is our priority and we hope to see you again soon at Kyoto Boutique!
Everything very well, fast and punctual shipping, product as described
We sincerely thank you for your very positive feedback! We are happy that the shipping was fast and that the product met your expectations. We remain at your disposal for any further needs. See you soon at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
In accordance with the order and well packaged
A big thank you for your positive review! We hope to see you again soon at Kyoto Boutique.
Best regards,
The Kyoto Boutique team
Receipt in accordance with the order well protected for transport and deadline respected. A remark regarding a question asked about the availability of the pestles which did not receive a response. Overall satisfied with the order.
We sincerely thank you for your positive review and are delighted to hear that you are satisfied with your order and the quality of the packaging. We apologize for the lack of response regarding your question about the pestles, but after checking we did not receive a message from you on our dedicated customer service email. Please do not hesitate to contact us for any other questions, we are here to help you.
Best regards,
The Kyoto Boutique team
Very good service
We sincerely thank you for your review and for rating our service with a score of 5/5. We are glad to know that you had a good experience at Kyoto Boutique. Your satisfaction is our priority, and we hope to serve you again very soon.
Sincerely,
The Kyoto Boutique team
Package received quickly and perfectly matching my expectations.
Thank you very much for your positive review! We are delighted to hear that the package met your expectations. Your satisfaction is our priority. We look forward to seeing you again at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
Perfect
I bought two boxes of tea: beautiful. Efficient and fast delivery. Really a great store!
Thank you for your fantastic feedback! We hope to see you again soon at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
Perfect reception. Very beautiful dishes! Can't wait to see my brother's reaction!
We warmly thank you for your flattering review and are delighted to learn that you are satisfied with your order. We hope your brother will also share your enthusiasm for our dishes 🙂
Bowl meets my expectations, received quickly!
We warmly thank you for your flattering review and your 5-star rating. We are delighted to learn that the bowl met your expectations. We look forward to seeing you again!
Best regards,
The Kyoto Boutique team
Absolutely recommended. Great goods. Even after a transport damage, a replacement was immediately provided. Thank you.
The box was just sublime, no problem retrieving the package or ordering, I recommend!!
We sincerely thank you for your flattering review and your 5-star rating! Your recommendation touches us, and we hope to see you again soon at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
Very nice article and fast delivery. I recommend.
We warmly thank you for your flattering review and for the 5 stars! Your recommendation is greatly appreciated. We look forward to seeing you again soon at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
Everything worked out very well. Products were nicely and safely packed. Arrived without any damage.
Thank you very much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that your order arrived safely and in perfect condition and we look forward to serving you again in the future.
Best regards,
The Kyoto Boutique Team
Shipping went fast, the item was gorgeous, as pictured and well packed
Thank you very much. The purchase was problem-free, timely communication, the goods were delivered quickly and met expectations exactly. I can recommend the Kyoto boutique.
thank you very much for your positive feedback! We are very pleased to hear that you are satisfied with your purchase at Kyoto Boutique and that everything went to your satisfaction. Your recommendation means a lot to us!
Best regards,
Your Kyoto Boutique Team
This tray is beautiful. The photo does not do its quality justice. I initially ordered it for serving but I use it as a decorative element.
We sincerely thank you for your glowing review and your perfect rating. Your satisfaction is our priority, and we hope to see you again soon at Kyoto Boutique.
Best regards,
The Kyoto Boutique team
Really very beautiful products and super well packaged!!!
thank you very much for your great feedback! We are very pleased to hear that you like our products and the packaging. We are always working to provide our customers with the best experience.
Best regards,
Your Kyoto Boutique Team
As usual, quality products and attentive and efficient service
Always very satisfied with the dishes I order. Very high quality.
We sincerely thank you for your 5-star rating and for your flattering comments on the quality of our dishes. See you soon at Kyoto Boutique!
Package received perfectly packaged and quickly, now remains to try the teapot
Everything went smoothly. Thanks!
Very fast and careful shipping!
Thank you very much for your review! We are delighted to hear that you appreciated the speed and care taken with your shipment. See you soon at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
5 stars