★★★★★
based on 985 reviews published
Latest customer reviews
Everything perfect, item as described and fast and accurate shipping
We sincerely thank you for your fantastic feedback! We are happy to know that you found the item as described and appreciated our shipping. We hope to see you again soon at Kyoto boutique!
Good service (un-french, care for the product and well designed and made. A bit of Japan in France. Arigato.
Thank you very much for your kind words and for taking the time to share your experience with Kyoto Boutique. Arigato for your support!
Best regards,
The Kyoto Boutique Team
As usual, efficient and quick, quality products. Just regarding the sharpening stone, difference in grit (180/800 instead of the 400/1000 expected) but sufficient considering my use of the knives).
Thank you very much for your positive and constructive feedback! We are delighted that you are satisfied with the quality of our products and our service. We take note of your comment regarding the sharpening stone and will ensure to inform our teams.
See you very soon at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
Great purchase from an excellent seller
Perfect transaction
Very good website with a nice selection of quality products. The order tracking is efficient and the packaging of the parcels is very serious. I recommend!
We sincerely thank you for your flattering review regarding Kyoto Boutique. We are delighted that you appreciated the quality of our service. Looking forward to seeing you again!
Best regards,
The Kyoto Boutique team
The Service is excellent!
Thank you very much for your kind words and for rating us 5/5! Your satisfaction is our top priority, and we look forward to welcoming you back to Kyoto Boutique soon.
Best regards,
The Kyoto Boutique Team
Super boutique, impeccable delivery, perfect for me
We sincerely thank you for your flattering review and are delighted that your experience with Kyoto Boutique met your expectations. Your satisfaction is our priority, and we hope to welcome you again very soon.
I ordered small plates.... However, too small..... Refund obtained quickly ... Thank you
We are sorry to hear that the plates did not meet your expectations. Please make sure to check the dimensions indicated on the product sheet during your next order to avoid any disappointment.
We thank you for your nonetheless positive feedback. Looking forward to seeing you again!
Best regards,
Kyoto Boutique
Perfect
Thank you so much for your wonderful review! We look forward to welcoming you back soon!
Best regards,
The Kyoto Boutique Team
Everything is beautiful and perfect
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We sincerely thank you for your positive review and for the 5/5 rating you gave us. We will be happy to welcome you again at Kyoto Boutique.
Best regards,
The Kyoto Boutique team
Compliant products, fast delivery, perfect packaging.
We sincerely thank you for your flattering review! We are delighted to learn that our products met your expectations. We look forward to seeing you again soon at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
Love their stock of homeware and gift ideas. I live nowhere near a Japantown or anything similar--so the fact that they deliver throughout EU is amazing. Thank you KB!
Thank you so much for your wonderful review! Your support means a lot to us, and we look forward to bringing a touch of Japan to your home!
Everything was super and the shipping was unbelievably fast! Thank you very much
thank you very much for your positive review! Your feedback motivates us to continue doing our best. We hope to welcome you back to the Kyoto Boutique soon!
Best regards,
Your Kyoto Boutique Team
Very beautiful items
Excellent tea cups. Great quality and delivery.
Fast shipping and compliant with the description.
We sincerely thank you for your positive feedback and are delighted to learn that your experience with Kyoto Boutique met your expectations. We hope to welcome you again soon.
A very beautiful teapot, in accordance with the order
Thank you very much for your flattering review! We are delighted that you like the teapot and that it meets your expectations. Your satisfaction is our priority.
See you soon at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
Good
Thank you for your positive feedback! We are glad that your experience with Kyoto Boutique was satisfactory. We hope to see you again soon in our store.
Best regards,
The Kyoto Boutique team
Great Japanese items. Fast and well-packaged shipping.
We sincerely thank you for your flattering review regarding Kyoto Boutique. We look forward to serving you again!
The saucers are very beautiful
We sincerely thank you for your evaluation and your flattering comments! We are delighted to hear that our saucers have charmed you. We hope to welcome you again soon at Kyoto Boutique.
Sincerely,
The Kyoto Boutique team.
Beautiful high quality product and friendly customer service. The shipping was fast and very safely packaged.
Fast and careful shipping, very nice item
We sincerely thank you for your flattering review and your 5/5 rating. We are delighted to hear that you appreciated the speed of our shipping as well as the quality of the item. We look forward to seeing you soon at Kyoto Boutique.
Best regards,
The Kyoto Boutique team
Ultra fast delivery, my boyfriend loved it for Valentine's Day
Perfect
Thank you very much for your wonderful review! We look forward to welcoming you back soon.
Best regards,
The Kyoto Boutique Team
The products received met expectations. Perfect packaging and shipping arrived ahead of schedule.
Thank you sincerely for your positive feedback! We are happy to know that the products met your expectations and that the shipping was fast and accurate. We always strive to ensure quality service.
We look forward to seeing you soon at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
Everything perfect!
Thank you sincerely for your wonderful feedback! We are pleased that you found everything perfect on our site "Kyoto Boutique". We look forward to welcoming you again to offer you more pleasant experiences.
Beautiful quality products, fast delivery. I recommend
Very good product
A big thank you for your positive review! We are delighted that you are satisfied with your product.
See you soon at Kyoto Boutique!
Best regards,
The Kyoto Boutique team
Fast order and receipt and compliant product
Shipping on time, effective packaging considering the fragile items. Nothing to complain about, 5 deserved stars!
Thank you sincerely for your positive review! We are happy to know that the shipping was punctual and that the packaging adequately protected the fragile items. Your feedback is greatly appreciated and encourages us to continue providing quality service.
Best regards,
The Kyoto Boutique team
Delighted with my order. Fast and very well packaged. The dishes received are beautiful, in line with the photos. I recommend this site!
Very good service, fast delivery
We sincerely thank you for your excellent review and are delighted to hear that you appreciated our service. Your satisfaction is our priority and we hope to see you again soon at Kyoto Boutique.
Ok
Thank you very much for your feedback! We're delighted to see that you had a positive experience at Kyoto Boutique.
Best regards,
The Kyoto Boutique Team
I ordered 5 tea boxes and some seaweed. The boxes are beautiful. Order received on time. Everything was perfect
We sincerely thank you for your flattering review and are delighted to hear that you are satisfied with your tea boxes and seaweed. Your satisfaction is our priority and we hope to see you again soon at Kyoto Boutique.
Best regards,
The Kyoto Boutique team
Compliant and fast delivery
We warmly thank you for your positive review and for your 5/5 rating. Your satisfaction is our priority, and we hope to see you again soon at Kyoto Boutique.
Best regards,
The Kyoto Boutique team
The package was terribly wrapped, not even something bought in China is worse. And the tea cup, although in perfect condition, does not give the feeling, nor has any sign of having been made in Japan. Between the packaging and the dubious origin of the cup, I have doubts about whether I have been sent a second-hand item bought at a flea market in India. This is the second time I buy here and probably the last.
We regret to read your message, but we must clarify that your comment does not reflect the reality of our product. The cup you received does indeed come from Japan and is of good quality. We purchase all our merchandise directly from our Japanese suppliers. These products are originally intended for professionals in Japan and are not designed for international export. For this reason, certain information, such as the inscription 'Made in Japan', may not appear on the product. But rest assured that all our ceramics come from Japan.
Regarding the packaging, if the package arrived in poor condition, this does not necessarily depend on us, but on the carrier. If you wanted to file a complaint, it would have been necessary to send us photos of the package to the address of our customer service: [email protected]. If you are disappointed with the cup, you can simply return it to us and we will refund the product (excluding shipping costs).
We hope these clarifications help you understand the situation.
Sincerely,
The Kyoto Boutique team
The ordered lacquer bowls are super beautiful.
Shipping on time, item corresponding to description, cheap but good for home use
Thank you sincerely for your positive feedback! We hope to see you again soon in our store!
Best regards,
The Kyoto Boutique team