Customer reviews of TOMOJO

9 /10

Based on 1 745 published reviews

5 1 304 75% 4 210 12% 3 96 6% 2 63 4% 1 72 4%

Summary of reviews

TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.

Reviews 1 and 4 stars

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Monique G.

Published on 23/07/2019 à 12h45

My dog and cat consume TOMOJO kibble and everyone is doing well. They seem to like this kibble. Time will tell, but as of today, I am satisfied.

Translated reviews

Response from TOMOJO Published on 24/07/2019

Hello Monique, We are delighted to know that your furry friends like our kibble and we hope it will continue this way. Thank you so much for your feedback.

Guenael D.

Published on 25/06/2019 à 12h50

I bought a sample that I never received.

Translated reviews

Response from TOMOJO Published on 26/06/2019

Hello Guenael, You indeed ordered a cat sample on our site on June 7th. We processed your order the next day and the tracking (https://www.laposte.fr/outils/suivre-vos-envois?code=3Y00163540252) indicates that your package has been in your mailbox since June 12th. We are sorry for this delay. If you wish, we can send you a new sample. Thank you again for your feedback.