TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Beautiful little packaging, my cats dove onto the kibble and the toy provided with it. Good, 1 star less because it took 15 days to receive my discovery box, but a very nice customer service. I recommend and love the concept! Bravo
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Response from TOMOJO
Thank you for your feedback Marion, indeed we apologize for this delay caused by our carrier. We remain at your disposal if you have any questions or if you want to try with more kibble!
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Racois B.
Rating: 2 out of 5
my cats don't like it
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Response from TOMOJO
Thank you for your feedback, did you observe a transition period of 2 to 3 weeks for your cats to get used to their new diet? It is not uncommon for cats to be difficult to convince ??
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Francois
Rating: 4 out of 5
Great kibbles but there have been supply issues this year, which forces us to change
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Response from TOMOJO
Hello François, We are sorry to hear that, indeed, due to covid we have had production delays. Today, everything is back to normal. We hope to see you very soon!
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A.v.
Rating: 4 out of 5
The cat is convinced by the taste, and I am, by the ecological argument. Even though I am not sure I can keep the budget, it is still very expensive, given the raw material...
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Response from TOMOJO
Thank you for your message Anaïs, Unfortunately, insects are not yet cheaper than meat at this time. This is explained because insect farms have had to make a lot of investments in machinery to be able to properly raise insects. We are confident that in the future the price will drop to be cheaper than that of meat. Of course, we are aware that we still have a long way to go in order to properly and ecologically feed all dogs and rest assured that we are doing our best to lower prices (we have actually lowered them by 15% compared to last year). We hope to see you again very soon!
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Fabienne
Rating: 4 out of 5
My cat doesn't like it but my little dog does (curious) interesting concept but it remains a bit expensive for insect proteins
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Response from TOMOJO
Hello Fabienne Cats are harder to convince than dogs, sometimes you need to observe a transition period of 2 to 3 weeks! Unfortunately, insects are not yet cheaper than meat at the moment. Today the price of insect per kg is 3 to 5 times higher than a similar quality of meat. It is because we want to make our kibbles as accessible as possible that we have chosen to make less margin than our competitors and traditional competitors. The subscription actually gives you a 10% discount on our kibbles :) We hope to see you again very soon!
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Diane
Rating: 2 out of 5
My cats don't like them at all and refuse to eat them. They are increasingly begging for wet food because they no longer want to eat the kibble that is available. I bought a 7-kilo bag, I don't know how it will go down...
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Response from TOMOJO
Thank you for your feedback Diane, a team member will quickly get in touch with you to help you with the dietary transition of your cats, see you very soon ??
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Babou
Rating: 4 out of 5
Nice approach. Fast delivery and my cat appreciates them. The only downside is the shape of the kibble. My cat chews them and leaves half because he can't 'catch' the rest. Would a different or smaller shape be better?
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Response from TOMOJO
Hello Isabelle, thank you for your message and your remark! We will take this feedback into account to improve our next recipe! ??
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Vigouroux S.
Rating: 4 out of 5
The cat kibble arrived well, however I cannot give a really useful review because I don't have enough hindsight. You know it takes time to adapt and it's a bit long. In any case, one of my two cats eats them without any problem! The second one is more difficult. Thank you for your great idea anyway, I am very involved in the ecological rescue of our planet!
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Response from TOMOJO
Hello Sandrine, thank you for your kind message, we also share these values! ?? We hope that your 2 cats will soon have the mojo... We are at your disposal if needed!
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As
Rating: 2 out of 5
Unfortunately, my cats don't really like the kibble. As you suggested, I mix them with other kibble... it's a bit better... but they are still selective. I will continue my attempts. Thank you anyway for your idea... we must not give up! :-) Best regards Agnes
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Response from TOMOJO
Thank you for your encouragements Agnès, we hope to see you again soon with your cats! We remain at your disposal if needed of course!
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Stéphanie T.
Rating: 4 out of 5
My cats liked it
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Response from TOMOJO
Thank you for your feedback Stéphanie ?? !
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Steiner V.
Rating: 4 out of 5
My kitties eat them, but since the kibble is very dry, I don't know if they will eat them in the long term. It's in the testing phase for my 4 cats! In any case, congratulations on your initiative!! Valerie from Switzerland.
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Murielle
Rating: 4 out of 5
Perfect delivery with a little gift on top for my cat. Unfortunately, he didn't want to taste a single kibble, he is particularly special because he eats nothing but his hunt!! Cat rescued a year ago, this is despairing, I hoped he would at least appreciate these insect kibble! I think I've tried everything!
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Response from TOMOJO
Thank you for your message Murielle, your cat has kept its hunting spirit, and that's to its credit! We hope to see you again very soon :)
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Mme S.
Rating: 4 out of 5
Quick, easy, well explained
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Response from TOMOJO
Thank you very much, we are happy to have satisfied you!
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Jo S.
Rating: 4 out of 5
Great packaging, ethical behind it too! I was really happy to test Tomojo with my cat! I had no issues during the transition, but unfortunately I don't know why at the first bowl with only these kibbles my cat vomited everything TwT He did not tolerate them at all! In terms of taste, they seemed to please him but his stomach did not accept them TwT. I will see if I can use them as a reward to avoid throwing away a new bag!!
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Danielle D.
Rating: 4 out of 5
My dogs love these kibbles, one of my two dogs is sick and I find that this food suits him very well
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Response from TOMOJO
Hello Danielle, we are sincerely happy to hear that! It's great if our kibbles can also help improve your dog's health!
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Lucie C.
Rating: 4 out of 5
Very appreciated by my cat but a bit expensive unfortunately
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Response from TOMOJO
Hello Lucie, Thank you for your feedback! We are happy to hear that your cat liked our kibbles ??. Unfortunately, insects are not yet cheaper than meat at this time. Today the price of a kilogram of insects is three to five times higher than a similar quality of meat. It is because we want to make our kibbles as accessible as possible that we have chosen to make less margin than our competitors and traditional competitors. The subscription also gives you a 10% discount on our kibbles :) We hope to see you again very soon!
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Martine S.
Rating: 4 out of 5
A good idea....but unfortunately our two tasters, our 3-year-old cocker and our 12-year-old cat turned their noses up at the kibble and treats, it was our evening visitor, a young hedgehog, who took advantage of it and really liked it. Too bad....
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Response from TOMOJO
Hello Martine! We are sorry that our discovery box did not convince your furry friends. Unfortunately, a transition period of 2 to 3 weeks is sometimes necessary for dogs and cats to get used to the taste of their new food. You should try the experience again with a package!
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Cyril T.
Rating: 4 out of 5
Nothing to report.
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Response from TOMOJO
Thank you Cyril! ??
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Nicolas I.
Rating: 2 out of 5
My cats didn't eat the kibbles, but they really enjoyed the toy delivered with it....
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Response from TOMOJO
Hello Nicolas, for some cats a dietary transition of at least 2 weeks is really necessary for them to get used to the flavors of a new diet, especially to insect protein which is really new for them. Unfortunately, a sample does not allow you to make this dietary transition which certainly explains your cats' disinterest in our kibbles.
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Satanas
Rating: 4 out of 5
Very good. My cats enjoyed these kibbles. A bit expensive to buy though but well... Fast delivery.
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Response from TOMOJO
Thank you very much for your feedback! For your next purchase, don't forget our subscription offer which will allow you to benefit from a 10% discount on each shipment. And it's without commitment ??
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Sylvie B.
Rating: 4 out of 5
The order is coming soon! I'm waiting for my stock of "RC" kibbles to decrease a bit before switching to Tomojo. Could we imagine sauce bites for cats in the same spirit?
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Response from TOMOJO
Thank you Sylvie, we can't wait for you to order from us again! To answer your question, it's definitely in our plans... Stay connected! ??
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Chapelain
Rating: 4 out of 5
The tested kibbles are of good quality and the approach is very interesting ethically, however for my little dog they are too hard to break. Nevertheless, I wish Tomojo to continue their development!
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Response from TOMOJO
Thank you very much, it's thanks to the feedback from our customers that we can progress! We take note of your comment for our future products. In the meantime, try moistening your dog's kibbles, they will be easier to ingest!
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Bon C.
Rating: 4 out of 5
Hello. Very good information if there is an incident, as well as a commercial gesture due to the slightly long delivery time.
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Response from TOMOJO
Thank you very much Catherine, the mojo team is always happy to help you if you have any issues!
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Heraud
Rating: 2 out of 5
Cats and dogs approve the kibbles
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Response from TOMOJO
Thank you Isabelle! Regarding our kibbles, nothing beats the opinion of those concerned ??
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Pv
Rating: 4 out of 5
Hello, the kibble is great, unfortunately the shipping costs are very high considering it is announced as 2 working days for 7 € and in the end it arrives after 5/6 working days like a normal package. There should be an option to choose your shipping method as express (real chronopost) or normal. Have a nice day.
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Response from TOMOJO
Hello Vanessa, thank you for your feedback! You ordered a 7kg bag of cat kibble, it is normal that the shipping costs are a bit high given the weight of the package and the fact that we had to ship it from France to Belgium. We thank you for your suggestions which we take into account and hope your cat enjoys our kibble!
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Sandrine C.
Rating: 4 out of 5
I find that compared to other kibbles, dogs have much more stools, one of my dogs has even done it several times in the house when it had never happened before...
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Response from TOMOJO
Hello Sandrine, have you done a dietary transition for your dog? Not doing so can cause some digestive discomfort in certain dogs.
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Iwona M.
Rating: 4 out of 5
Very good service, good responsiveness.
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Response from TOMOJO
Thank you very much Iwona, you give us the mojo!
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Emilie
Rating: 4 out of 5
Very responsive customer service, I was informed of the progress of my order. The only small downside for the delivery: the delivery person left the package in plain sight and within reach of all the neighbors.
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Response from TOMOJO
Thank you Emilie for your feedback on our kibble! Please feel free to inform Colis Privé about the problem you encountered with their delivery person. We hope your kitty enjoyed our kibble ??
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Pauline G.
Rating: 2 out of 5
Really great concept for the environment and the quality of the product. But unfortunately, even mixed with other kibbles, my cats sort them and do not eat them. Too bad because it really seemed to me that it was a true ecological solution.
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Response from TOMOJO
Hello Pauline, we understand your disappointment! For some cats, mixing the kibbles is not enough, a real dietary transition over 2 to 3 weeks is necessary. A member of the mojo team will call you to advise you!
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Sacha B.
Rating: 4 out of 5
So good Can't wait to try the big pack
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Response from TOMOJO
Thank you Sacha! What could be better than a 50g sample? A 7kg pack of course!
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Martine L.
Rating: 2 out of 5
Actually my cat didn't like the kibbles but I recognize that he is very difficult and I have trouble finding food for him -
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Response from TOMOJO
Thank you Martine for your feedback on our kibbles! It is very important to make a dietary transition over 2 to 3 weeks to get a cat used to the new flavors of its kibbles, especially for the most difficult cats. Unfortunately, with a 50g sample it was not possible for you to make such a transition!
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David F.
Rating: 4 out of 5
My cats liked it, but not more than industrial kibble and they didn't want to give me their personal impression.
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Response from TOMOJO
Thank you for your feedback! Your cats may not seem to distinguish between Tomojo and industrial kibble, but rest assured: they are much better for their health thanks to our premium insect protein and our 100% natural ingredients!
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Suzanne D.
Rating: 4 out of 5
I note favorably TOMOJO although out of 5 cats, I only have 3 that accept this kibble mixed with theirs, including 1 who is on a diet and only eats a few as treats. I am satisfied with the services of this company, the kibble is very well packaged and protected and is delivered very quickly.
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Response from TOMOJO
Thank you Suzanne, a food transition of 2-3 weeks should overcome the pickiest ones!
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Isabelle
Rating: 4 out of 5
Trial on cats and dogs: strangely, the girls loved this kibble and devoured it before their usual kibble but the boys... Doubtful and reluctant in front of this dietary change! Mixed success, therefore. I hoped to align their appetites with my ecological convictions but they don't seem to agree with me...
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Response from TOMOJO
Hello Isabelle, don't worry, your cats are certainly facing neophobia. That is to say, they do not recognize our kibble as edible food. This happens with some cats and to remedy this, nothing could be simpler: you need to make a dietary transition over 2 to 3 weeks. A member of the mojo team will call you in the coming days to advise you!
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Muller M.
Rating: 4 out of 5
I give 4 ?? because personally I love the concept but my cat not at all haha. He is not a fan of insects ??....
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Response from TOMOJO
Thank you Marie for supporting our concept! Have you made a dietary transition with your cat? Generally, one to two weeks of dietary transition will get through the pickiest eaters! A member of the mojo team will call you in the coming days to tell you more.
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Jp C.
Rating: 2 out of 5
5 days for delivery. The product doesn't smell too strong. However, its protein content is not high enough. And the product is really too expensive for this type of food. I do not recommend.
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Etienne G.
Rating: 2 out of 5
My cats didn't like it and the kibble is too big for them
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Response from TOMOJO
Hello Etienne! We invite you to moisten your kibble so that they are easier for your cats to ingest. It is also very important to properly transition your cats to avoid developing neophobia: the non-recognition of a food as edible. A member of the mojo team will call you in the coming days to advise you!
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Nicos406
Rating: 4 out of 5
Order received quickly, in line with my expectations but my kitten is a bit too young to start eating its kibble
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Response from TOMOJO
Hello Nicolas, thank you for your feedback! Our kibbles are suitable for kittens as well as for older cats, don't hesitate to moisten them if they seem a bit too big for him.
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Marlène B.
Rating: 4 out of 5
Certainly, cats appreciate your kibbles, but since there are no animal proteins, I won't be able to order in the future. For me, it's still a good idea. See what you can add in this regard.
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Response from TOMOJO
Hello Marlène! Our kibbles do contain animal proteins because... insects are animals! They are even an excellent source of protein as insect proteins are very digestible and rich in amino acids. You can therefore give them to your cat with peace of mind ;)
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Madame A.
Rating: 4 out of 5
I am just starting to give these kibbles to my animals
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Response from TOMOJO
Hello Agathe! We hope your animals will enjoy our insect kibble. Don't hesitate to keep us updated at [email protected]!
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