Customer reviews of tompress.com

my meat grinder was making a lot of noise. I call Tompress and they tell me it's normal. Despite their advice, I removed the stainless steel guard and noticed that the fan guard was incorrectly positioned. I sent photos and the after-sales service decided to send me back only the fan guard. The propellers have also been damaged, but they refuse to change the chopper because it has no impact on them. This is an obvious case of hidden screws, and they're refusing their legal warranty. The propellers are damaged and the motor could have been forced. Amazon would have sent me a new chopper directly, but tompress doesn't trust its customers and considers that it's damaged but functional. The seriousness of a site lies not in its sales but in its after-sales service, which here shirks its responsibilities.

It took Tompress three and a half months to deliver an order. No apologies from Tompress for this delay. Disappointing...

Very satisfied

Perfect

1st delivery problem in over 10 years of regular ordering.

Poor-quality sawdust

Very good site fast delivery

You've run out of the right part for my meat grinder - too bad.

After ordering several items and products. Good reception, products delivered on time, and good responsiveness in case of problems.👍

Very good

I couldn't get the extractor to start and the vacuum device is not very efficient.

Ras

Super I recommend very pro we ask a question and it answers not like other site super thank you

Very fast 👍

The box was ripped open, but fortunately nothing was missing.

Received the package 1 month late, without notifying me

Delivery arrived in perfect condition and on time. Very satisfied with the product.

Hello, I ordered the piece on December 9, 2024 with the delivery option "Chronopost - Express 24h chez vous" at 8€ and I received it on Saturday, December 28. Too late to make the cupcakes for Christmas 🎅. Sincerely Christiane.

Serious site, I recommend it.

The product itself meets my expectations but the delivery took a long time because the warehouse was out of stock and this was not indicated when I placed my order.

Ras... everything went according to plan

As described and ordered

Satisfied

Arrived on time, no problem.

Fast delivery, products as expected.

Correct

I received my parcel in time and in time the problem is that what I received does not correspond to my order I ordered a saw of butcher of 45cms and one sends to me a blade of 46,5 cms the error is allowed one asks me to certify the error thing which I made by sending a photograph with the meter like justifying the length since more news without response of your share I think that I will go further with 50 million consumers even with my lawyer cordially

I sent you several emails because I had to offer the smoker for a birthday and it arrived 3 days later... So my brother went back home to Brittany without his present.....

Very dissatisfied tagine in a thousand pieces not even wrapped in bubble wrap put in the box without any protection Photos of the tagine sent And we are still waiting to be refunded Thank you for doing so quickly

No problem

Happy with my order

Fragile item, no. bubble wrap, was wandering around in its box, arrived broken. In the process of being exchanged, so we're waiting!

I'm satisfied with my last order, the one before that I still haven't received.

Received and compliant

The delivery time was more than 4 weeks and the product is not the right one.

Nothing to say

In time, efficient,

everything is perfect a little expensive for this room

Very good

Difficulty in ordering with a site on the Net that did not work. Otherwise, for the delivery and the product received, no problem.