The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Satisfied with the products purchased, but not with the information given on the website. Indeed, I came mainly to buy a chocolate tempétueuse, product available according to your site, but once there nothing in stock! What's more, no one was able to give me a date when the product would be available; that's not very professional!
Translated reviews
R
René S.
Rating: 4 out of 5
following a purchase from 11/11/2024
RAS for the products received except for the delivery. R. S.
Translated reviews
I
Iris M.
Rating: 1 out of 5
following a purchase from 17/11/2024
Defective order. Tompress did not take care of my purchase. Fortunately, I collected the product from the carrier and checked it on the spot. Waiting for their reply.
Translated reviews
S
Sebastien L.
Rating: 4 out of 5
following a purchase from 17/11/2024
I've been fooled, 30 liters...it's not 30 kilos!
Translated reviews
M
Michele B.
Rating: 1 out of 5
following a purchase from 04/11/2024
I did receive my parcel, but it was missing a strap and a deformed strap on one of the jars, so I had to make a complaint and I haven't heard anything since.
Translated reviews
Response from tompress.com
Hello Mrs. Bindler,
We have proceeded with the refund of the damaged product.
Best regards.
J
Jocelyne P.
Rating: 1 out of 5
following a purchase from 15/11/2024
Casserole arrived slightly dented One of the handles is only half-fixed
Translated reviews
Response from tompress.com
Hello,
Thank you for your message. Don't hesitate to contact us by email: [email protected] or by phone 05 63 71 44 99.
A
Anne P.
Rating: 1 out of 5
following a purchase from 17/11/2024
I bought an Emile Henry bread mould for 50 euros, which arrived broken and unprotected in its packaging. I immediately sent the photos to Tompress after-sales service and despite a reminder I've had no news from their customer service for 1 week.
Translated reviews
Response from tompress.com
Hello and thank you.
Your request has been taken into account and the necessary steps have been taken.
Best regards.
J
Jean Luc M.
Rating: 4 out of 5
following a purchase from 16/11/2024
The product conforms to my order, but the packaging is very damaged, with a document from the post office proving it. Delivered after the Chronopost deadline, it's always a problem! there are more serious carriers.
Translated reviews
M
Monique G.
Rating: 4 out of 5
following a purchase from 14/11/2024
Good product
Translated reviews
Response from tompress.com
Thank you for your positive feedback on our tompress.com website. We are delighted that you enjoyed our product. We will continue to work hard to keep our quality high. Thank you for your 4 star rating, it means a lot to us. We hope to see you soon on our site.
M
Marcel B.
Rating: 4 out of 5
following a purchase from 30/10/2024
It's perfect
Translated reviews
Response from tompress.com
Thank you for your positive review of our tompress.com website. We are constantly working to improve our service and your comments encourage us to continue our efforts. We hope to see you soon on our site.
C
Catherine L.
Rating: 1 out of 5
following a purchase from 07/11/2024
I ordered a small press today because it was on sale, it's not great for the price, I'm a bit disappointed.
Translated reviews
Response from tompress.com
Hello Catherine, thank you for your review of our site. We are sorry that your experience with our promotional wine press did not live up to your expectations. We take your feedback into account and will make sure to improve our offers in order to fully satisfy you in the future.
F
Frederic F.
Rating: 4 out of 5
following a purchase from 04/11/2024
ok
Translated reviews
Response from tompress.com
Thank you for your feedback and positive rating of our tompress.com website. We do our utmost to offer a quality service to our customers. Please do not hesitate to contact us if you have any suggestions for improvement.
L
Louise P.
Rating: 4 out of 5
following a purchase from 05/11/2024
Product quality nothing to complain about but delivery average .
Translated reviews
Response from tompress.com
Thank you very much for your feedback, Louise. We are delighted that you are satisfied with the quality of our products. As for the delivery, we're sorry it didn't live up to your expectations. We take your comments into account and will do our utmost to improve this service. Thank you again for your trust and your 4/5 rating. We hope to see you soon on tompress.com.
A
Arlette B.
Rating: 1 out of 5
following a purchase from 04/11/2024
I ordered a blue vinaigrette and on receipt it was grey. Easy to sell like that!!! Of course, nothing had been reported to me...
Translated reviews
Response from tompress.com
Hello Arlette, I'm sorry to hear that you had a bad experience with your order of blue vinegar on our site. We take the quality control of our products very seriously and apologize for this incident. We will do our utmost to rectify the situation as quickly as possible. We hope you will continue to place your trust in us, and remain at your disposal should you require any further assistance. Sincerely, The Tompress.com team
C
Charles B.
Rating: 4 out of 5
following a purchase from 30/10/2024
Order received on time!
Translated reviews
Response from tompress.com
Thank you for your positive feedback, it pleases us to know that you are satisfied with our fast delivery service. We will continue to work hard to maintain the quality of our service and hope to see you soon on our site. Thank you again for your trust and your 4/5 rating.
A
Aurore L.
Rating: 1 out of 5
following a purchase from 30/07/2024
staff who know nothing to the point of telling me I have the wrong number, what a shame! I cancelled my order and never received the product, which was out of stock for several months.
Translated reviews
Response from tompress.com
Hello Aurore, thank you for sharing your experience with our website tompress.com. We are sorry that you did not have a satisfactory experience with our staff. We take your feedback very seriously and will do everything we can to improve our service to provide you with the best shopping experience possible. Your satisfaction is our top priority. We look forward to serving you again in the future.
P
Patrick G.
Rating: 1 out of 5
following a purchase from 28/10/2024
No match at all
Translated reviews
Response from tompress.com
Hello Patrick, thank you for your review. We are sorry that our site did not meet your expectations. We appreciate your feedback and are constantly working to improve our customers' experience. Please let us know if you have any suggestions so that we can offer you a better service. Thank you again for your feedback. Sincerely, The Tompress.com team
A
Alain G.
Rating: 4 out of 5
following a purchase from 28/10/2024
excellent product
Translated reviews
Response from tompress.com
Thank you for your positive feedback on our tompress.com website. We are delighted that our product has given you complete satisfaction. Please do not hesitate to come back to us if you need anything. We will do our best to satisfy you again. Thank you again for your confidence.
J
Jeanine B.
Rating: 4 out of 5
following a purchase from 19/10/2024
Quality utensil, I recommend
Translated reviews
Response from tompress.com
Thank you for your positive review of our tompress.com website. We are pleased to hear that our utensils lived up to your expectations and we appreciate your recommendation. We are constantly working to provide quality products to our customers. Thank you again for your trust and your 4/5 rating. We look forward to seeing you again on our site.
M
Marie-Jo D.
Rating: 4 out of 5
following a purchase from 13/10/2024
It would be wise to secure the jars to prevent breakage.
Translated reviews
Response from tompress.com
Hello Marie-Jo, thank you for your comment. We take note of your suggestion and will make sure to protect our jars better in the future. We're glad you enjoyed our products on tompress.com. Thank you for your positive review and your note! "
.
. S.
Rating: 4 out of 5
following a purchase from 09/10/2024
Quick execution and delivery of our order, with everything always available.
Translated reviews
Response from tompress.com
Thank you very much for your positive feedback! We are delighted that you appreciated our fast and efficient service as well as our product availability. We will continue to work hard to meet your expectations. Thank you again for your trust and loyalty to our tompress.com website. We hope to see you soon!
J
Jean-Claude D.
Rating: 1 out of 5
following a purchase from 30/09/2024
THE NOTICE IS IN ENGLISH....impossible to get it in French....despite the kindness of the person on the phone it's still too bad !!!!!
Translated reviews
J
Jérome B.
Rating: 4 out of 5
following a purchase from 09/10/2024
order received well packaged and fast
Translated reviews
Response from tompress.com
Thank you very much for your positive feedback on our site, Jérome! We are delighted that your order was well packaged and delivered promptly. We look forward to serving you again at tompress.com.
C
Catherine F.
Rating: 4 out of 5
following a purchase from 07/10/2024
order corresponds to what I wanted, received fairly quickly
Translated reviews
Response from tompress.com
Thank you very much for your positive feedback on our tompress.com website! We are delighted that your order met your expectations and that you received it quickly. Your satisfaction is our priority. We hope to see you soon on our site. Thank you again for your rating of 4 out of 5.
M
Michel R.
Rating: 4 out of 5
following a purchase from 06/10/2024
Very good, but I've been ordering capsules for a long time.
Translated reviews
Response from tompress.com
Thank you for your positive review of our Tompress.com website. We are delighted that you are satisfied with our services. Regarding your comments on the duration of your use of our capsules, we are always looking for ways to improve and satisfy our loyal customers like you. Thank you again for your trust and support. See you soon on our website!
B
Bernard D.
Rating: 4 out of 5
following a purchase from 06/10/2024
good product
Translated reviews
Response from tompress.com
Hello Bernard,
Thank you for your positive feedback on our Tompress.com website, we are delighted that you enjoyed your shopping experience. We do our utmost to offer our customers quality products and service.
We look forward to seeing you again on our site!
Best regards,
The Tompress team.
D
Didier F.
Rating: 1 out of 5
following a purchase from 27/09/2024
bad product, it leaks
Translated reviews
Response from tompress.com
Thank you for your review Didier.
We are sorry that you were not completely satisfied with one of our books.
Did you remember to soak the tap in water for 1 day as recommended?
The Tompress.com team.
C
Christian S.
Rating: 4 out of 5
following a purchase from 19/09/2024
On time, perfect
Translated reviews
S
Suzanne V.
Rating: 4 out of 5
following a purchase from 20/12/2023
After using the spur several times with rosehips, tomatoes, raspberries and blackberries, I'm very satisfied.
Translated reviews
Response from tompress.com
Good evening Suzanne, thank you for your positive feedback on our tompress.com website. We are delighted that our spinner has met your expectations and brought you satisfaction in your various uses. Thank you again for your confidence and your 4/5 rating, which encourages us to continue offering quality products. See you soon on our site! The Tompress team.
C
Cecile L.
Rating: 1 out of 5
following a purchase from 17/09/2024
Not at all the thermometers ordered... Lying about the merchandise...
Translated reviews
Response from tompress.com
Hello,
The thermometers you have ordered correspond to the description.
If this is not the case, please contact our after-sales service department by e-mail at [email protected].
Best regards,
TomPress
J
Jean-Luc F.
Rating: 4 out of 5
following a purchase from 13/09/2024
satisfied with the operation but a push-button should be delivered with this device it is the case with the electric version why absent in the manual version?
Translated reviews
Response from tompress.com
Thank you for your review, Jean-Luc. We're delighted to hear that you're happy with the way it works.
The pestle is not supplied with the manual model, as it is less essential than with an electric model.
However, it is available on our site.
Thank you for your feedback.
The Tompress.com team.
.
. ..
Rating: 4 out of 5
following a purchase from 12/09/2024
'..
Translated reviews
Response from tompress.com
Thank you for your positive feedback on our tompress.com website. We are delighted that you have enjoyed our service. If you need help placing an order or have any other questions, please don't hesitate to contact us, we'll be happy to help. Thank you again for your confidence.
D
Dominique Marie V.
Rating: 4 out of 5
following a purchase from 11/09/2024
Perfect shipping, however - and I take my share of the blame - I got the wrong item and had to send it back
Translated reviews
Response from tompress.com
Thank you very much for your feedback, Dominique Marie. We are delighted that your shipment went well. We're sorry you had trouble choosing the right item, but we hope our returns service was efficient for you. We appreciate your confidence in TomPress and look forward to satisfying you again in the future. Thank you for your 4/5 rating, we will take your comments into account to improve our service.
O
Olivier D.
Rating: 4 out of 5
following a purchase from 30/08/2024
Fast and careful, just a little too much advertising in the package
Translated reviews
Response from tompress.com
Thank you very much for your review, Olivier! We are delighted that you appreciated the speed and quality of our service. We take note of your comment about advertising and will do our best to take it into account in the future. Thank you again for your trust and for your 4/5 rating. We hope to see you soon on tompress.com!
F
Frederic D.
Rating: 4 out of 5
following a purchase from 06/09/2024
I am satisfied with the quality of the products in my order. I have only one problem with the foam seals for my Reber vacuum packing machine, which has 2 of them. They are not sold as a pair, even though the wear is symmetrical. At 8 € each, I had to place 2 orders because I ordered them individually without knowing it.
Translated reviews
Response from tompress.com
Hello Frederic, thank you for your positive feedback on our tompress.com website. We are delighted to read that you are satisfied with the quality of our products. We have taken into account your comment about the foam seals on your Reber vacuum sealer and will try to improve this in the future. We hope that you will continue to trust our site for your future purchases. Thank you for your 4/5 rating. See you soon on tompress.com!
C
Catherine R.
Rating: 4 out of 5
following a purchase from 27/08/2024
Fast delivery, well packaged, nothing to complain about.
Translated reviews
Response from tompress.com
Thank you for your positive feedback on our tompress.com website, we are delighted to hear that your ordering experience went well. Your satisfaction is our priority and we will continue to do our best to provide you with quality service. Thank you for your confidence, and see you soon on our site!
Q
Quattrocchi G.
Rating: 4 out of 5
following a purchase from 04/09/2024
Fine
Translated reviews
Response from tompress.com
Good morning, Mr Quattrocchi,
Thank you for your review of our tompress.com website. We're delighted you enjoyed it. We always take our customers' feedback into account so that we can continue to improve our services. Please do not hesitate to contact us if you have any suggestions. We look forward to seeing you again soon.
Sincerely, [Your name] from the tompress.com team
M
Marie-Héléne B.
Rating: 4 out of 5
following a purchase from 22/08/2024
everything is correct
Translated reviews
Response from tompress.com
Thank you for your positive feedback on our site, we're delighted to know that everything is to your satisfaction! We do our utmost to provide our customers with the best possible user experience. We hope to see you soon on tompress.com.
J
Jerome T.
Rating: 4 out of 5
following a purchase from 12/08/2024
Order received quickly and as expected. Very good products as always. Too bad the shipping costs are so high for each order.
Translated reviews
Response from tompress.com
Thank you for your review, Jerome. We are delighted that you were satisfied with your order on our website tompress.com. We do our best to offer quality products to our customers.
We take note of your comment about shipping costs and will try to improve this in the future.
E
Elisabeth A.
Rating: 4 out of 5
following a purchase from 08/08/2024
CLEAR
Translated reviews
Response from tompress.com
Hello, thank you for your rating and your positive review of our website tompress.com. We are delighted that you are satisfied with our services.
Have a nice day. Best regards.
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 