Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2023 à 08h04

information and support. The products are always of good quality. Bradley smoker+cold smoke kit. Extra, as a replacement for a purely manual smoker, this smoker becomes pure happiness. A real pleasure hot or cold, everyone enjoys it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2023 à 06h29

I was satisfied on the whole, except for the delivery times.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2023 à 06h15

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Acheteur Vérifié

Rating: 1 out of 5

Published on 26/03/2023 à 09h06

Faulty machine, complicated soap!

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Response from tompress.com Published on 03/04/2023

Hello, I'm sorry that the item has broken down, the necessary steps have been taken and the refund is in progress. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/03/2023 à 05h43

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 19h07

Engine assembled and tested with 2 birds Thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 12h55

We were aware of the quality of the products ordered (this is our second order of these) and that's why we chose Tompress. However, we regret having had to wait since September 2022 for our order to be delivered (and even then, it was delivered following a request on our part) due to the out-of-stock condition of a small item (insignificant in relation to the

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 09h55

Fast and compliant service. Thank you very much.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 08h14

Fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2023 à 07h13

Accuracy and speed of service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/03/2023 à 17h26

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/03/2023 à 09h44

Hello ! The drowned may be beatified, but they're still drowned. It's good for tompress to understand that when he posts a recipe on his magazine, he has to be very careful. I'm referring to the merguez and its 20g of salt per kg, which makes the product almost inedible. I tried 15g per kg, and it seems that at 12g the whole thing becomes inedible.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/03/2023 à 07h11

The reliability and responsiveness of the service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/03/2023 à 09h13

fast delivery

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Acheteur Vérifié

Rating: 1 out of 5

Published on 14/03/2023 à 19h23

Order placed and not received in full but paid on all. However staff always accessible on the phone we are waiting for the continuation of our delivery

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Response from tompress.com Published on 20/03/2023

Hello, As agreed, we will send you the rest of the order as soon as it is back in stock. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 10h41

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 09h47

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 07h11

Speed of delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 07h07

The items sold are not detailed enough, especially the accessories.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/03/2023 à 13h43

Top products Slow shipping

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/03/2023 à 11h38

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Acheteur Vérifié

Rating: 1 out of 5

Published on 06/03/2023 à 10h44

Cocotte very damaged, I am 67 years old and I trusted this company, more than disappointed. I can't put pictures because I don't know how to do it and I don't have anyone who can do it for me.

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Response from tompress.com Published on 07/03/2023

Hello, We apologize for this inconvenience. A file has been opened with our after-sales service, which is trying to offer you the best solution. It is true that with the impossibility of seeing the problem with the help of photos and that of returning the article to us, we can see no better than the gesture proposed on 28/02/2023. Yours sincerely

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Acheteur Vérifié

Rating: 1 out of 5

Published on 06/03/2023 à 07h32

1) The parcel was not delivered, I was notified by email of the non-delivery. I therefore went to collect it myself. 2) I phoned you to let you know and, above all, to express my dissatisfaction. I was literally told off by your receptionist, who told me that there was nothing he could do and that I'd just have to "sort it out with my letter carrier".

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Response from tompress.com Published on 07/03/2023

Hello, We are sorry that the delivery could not be made by the postal services on the date initially planned. Unfortunately, we do not have the power to force a delayed delivery by Colissimo and can only appeal to your understanding. We understand that you are disappointed by this response, but it was the only one we could give you in this specific case. No

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 08h18

Fast delivery. Nice product, to be seen over time.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 07h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 07h05

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/03/2023 à 06h06

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/02/2023 à 09h39

Pathetic... An order blocked for more than 2 months for a book in the process of being restocked. To limit shipping costs, the order is sent in a single shipment, even though the company has no way of knowing when it will be available again. The only way to be delivered is to cancel the order for the book... which I did after 2 months. And then, instead of just cancelling the book and shipping it back, I had to cancel the order.

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Response from tompress.com Published on 01/03/2023

Hello, Orders are sent out in a single shipment according to stock availability. We offer a real-time display of our stocks for each item on sale, so that you have all the information you need to make your purchase. Faced with the postponement of the reissue of this book, our advisors have offered you an alternative with a book available immediately a

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/02/2023 à 07h42

Fast delivery and in good condition.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/02/2023 à 03h45

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/02/2023 à 07h33

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/02/2023 à 08h07

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2023 à 18h16

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2023 à 10h32

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2023 à 07h57

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2023 à 19h59

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Verifizierter Käufer

Rating: 4 out of 5

Published on 20/02/2023 à 11h07

All top, for improvement as comments: Please include German explanations.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2023 à 08h17

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/02/2023 à 18h25

Perfect delivery . Product very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/02/2023 à 18h19

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