Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
5 16,9k 79% 4 2 829 13% 3 706 3% 2 408 2% 1 514 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 1 out of 5
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Response from tompress.com
Hello, Our after-sales service has been informed of this incident and is awaiting further information on how to deal with it. Please let us know as soon as possible. Please note reference 30151. Yours sincerely
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Rating: 4 out of 5
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Rating: 4 out of 5
Nothing to say
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
good product quality.
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
Unfortunately, I dropped the chopping board and it broke in two and is now unusable.
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Acheteur vérifié
Rating: 1 out of 5
The cabinet arrived with one door handle missing, and the door magnets are of poor quality. In addition, there is a 3 mm gap between the door and the upright. The delivery was laborious, first of all, I didn't receive an email to let me know about the delivery, then on the second visit I was delivered at 7.40am in the dark, the carrier refused to take my chemi
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Response from tompress.com
Hello, We apologize for the inconvenience. The missing items were sent to you as soon as possible. We hope you will be fully satisfied with your next order. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Well-constructed site, effective product description
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Acheteur Vérifié
Rating: 4 out of 5
Fast compliance. To be recommended Reading is not easy!
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Acheteur Vérifié
Rating: 4 out of 5
nothing more. Please continue
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Acheteur Vérifié
Rating: 4 out of 5
The products are compliant. On the other hand a big delay of delivery for a delivery announced in 48h working days There we were more on 7 working days, even if you are not responsible for the delay, a gesture on the next order would be welcome thank you in advance
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery even though a lead time was announced, pleasant surprise
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Rating: 4 out of 5
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Rating: 4 out of 5
the price increase over the last 2 years has been very significant.
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The pot is of exceptional quality. I regret that the catalog description did not indicate the height of the vegetable garden, which is immense. Please indicate all dimensions more clearly.
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery and as described.
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Rating: 4 out of 5
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Rating: 4 out of 5
speed of delivery
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Rating: 4 out of 5
fast shipping
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Rating: 4 out of 5
CLEAR
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Easy to access and to find articles too.
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Very well packaged delivered quickly
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verified buyer
Rating: 1 out of 5
It's now 15 days since I placed an order and parcel stuck in customs. Was told to contact UK customs, phone number provided was no longer in use. No mention of having to pay import taxes when placing an order. Will not use them again.
Response from tompress.com
Hello, Unfortunately you are no longer part of Europe and must pay customs fees. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
No particular comments
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Acheteur Vérifié
Rating: 4 out of 5
speed and thanks for the bread recipe
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
correct
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Rating: 4 out of 5
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Rating: 4 out of 5
The refractory is effective, but it lacks instructions for use.
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Rating: 4 out of 5
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Rating: 4 out of 5
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