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Rating: 4 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 4 stars
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Item corresponds to expectations.
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Rating: 4 out of 5
Very happy with my purchase. Quick receipt of the order. And above all, very good packaging of the product received in impeccable condition.
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Rating: 4 out of 5
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Rating: 4 out of 5
no comment, everything's fine
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Rating: 4 out of 5
Descriptive choice
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Rating: 4 out of 5
Hello Tompress, Fully satisfied with the order. Mission accomplished for you as a salesperson. Compliments to your two switchboard operators (Samantha and Sophie) for their welcome and competence. JMM Photo.
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Rating: 1 out of 5
You lied about paying taxes in the price
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Rating: 4 out of 5
as requested
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Rating: 1 out of 5
My order is not dated 15/06 as indicated but rather 15/11/2021. No follow-up from the company, the switchboard operator was barely friendly and unable to provide any information. Sales gesture for 6 months of delay, an advertising cutting board. Frankly disappointing....
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Good product and fast shipping
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Rating: 4 out of 5
everything looked perfect!
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Rating: 4 out of 5
Very nice wine brick, but the cork is very difficult to use.
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Rating: 4 out of 5
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Rating: 1 out of 5
No joint with the faucet which is sold at a high price for a small piece of plastic. I don't have the patience to send it back.
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Response from tompress.com
Hello, I apologize for this inconvenience and will inform our customer service department so that they can take the necessary action. Best regards.
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Rating: 4 out of 5
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Rating: 1 out of 5
customer service more pleasant, review your slogans because you say on the site 48h delivery it took over a month to receive the package, packaging too well pack 2 cartons and paper around there is a way to do more environmentally friendly
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Response from tompress.com
Unfortunately, the item you ordered was not in stock at the time you placed your order. The indication is visible on the right of the photo of the article on the site and in real time. On the other hand, delivery took place within 48 hours, as you can see from the tracking of your shipment dated 02/06 and delivered on 04/06. Best regards.
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Rating: 4 out of 5
Fast, impeccable delivery A little disappointed by the quality of one of the 2 products (spindle drive shaft)
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Rating: 1 out of 5
Delivery months after ordering Missing gaskets on cap and faucet
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Response from tompress.com
Hello, Our apologies, the file is open with the after-sales service and bears the reference 29024. We will keep you informed of its progress. Yours sincerely
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Rating: 4 out of 5
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Rating: 4 out of 5
fast delivery time thank you for accepting a payment by cheque for this purchase because the elderly have difficulties to make payments by Internet too many steps are done or to be done by Internet cordially
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Rating: 4 out of 5
Hello, Finally, if you add up the price of the jars + the capsules and the shipping, at 1 it's the same price as in supermarkets. Thanks for the good customer service.
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Rating: 4 out of 5
Its lifespan is relatively limited, and it deforms fairly quickly.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
I always lose my coupons because I don't buy from you as often as from the grocery store.
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Rating: 4 out of 5
Package delivered on time, packaging intact, contents as per my order, one small problem: I had to deburr the edge of the funnel neck...
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
the delivery waited again for an item to arrive. This is the 2nd time this has happened.
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Rating: 1 out of 5
I still haven't received my coli
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Response from tompress.com
Hello, Our apologies, it seems that the parcel took a wrong route, the postal services are in the process of correcting this. On our side, we are opening a request to accelerate the re-routing. Best regards.
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Rating: 4 out of 5
Unless I misunderstand something, I find the positioning of the cover in the push chamber to be random.
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Rating: 4 out of 5
Clear for the moment
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Rating: 1 out of 5
I ordered parts for a plunger. I didn't look at the description because the photo was self-explanatory, so I ordered. I received the parts but a gasket that was on the photo was missing. I immediately looked into why. In fact the photos were wrong, they had added the joint and so I didn't order what was displayed!!!! After two requests for commercial gesture, they did not answer q
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Response from tompress.com
Hello, You have consulted the secondary photos without reading the description on which everything is indicated. Kind regards.