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Rating: 4 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 4 stars
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Rating: 1 out of 5
defective product it sucks again made in china
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Rating: 1 out of 5
Hello, I ordered an item (pepper mill) in mid-December and received it in mid-April. I sent a photo as requested and I'm still waiting.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Contactable, friendly, competent and attentive sales team. A pleasure!
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Rating: 4 out of 5
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Rating: 1 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 1 out of 5
Waiting 6 months for delivery was almost like giving up if I'd had time to look elsewhere.
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Rating: 4 out of 5
good-quality unit. Suction is consistent. Be careful with semi-soft foods such as buns... you have to stop before the suction is finished, otherwise you'll end up with a patty. But we ask it to vacuum...
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Response from tompress.com
Very good advice
A
Rating: 1 out of 5
Order placed in January 2022, not received until April More than 3 months for a simple ravioli roll - you have to wonder what wood it was made from!
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Rating: 4 out of 5
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Rating: 1 out of 5
Arrives months late
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Rating: 4 out of 5
Except for the delays if not that's fine!
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Rating: 1 out of 5
An order launched at the end of December. Delivery at the end of April of the following year. No communication in the meantime on delivery times.
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Response from tompress.com
Hello, We apologize for the inconvenience, but we are doing our best to shorten lead times and update information on the site in real time. We will do our best to improve the communication of the follow-up of your orders. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
positive reception
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Rating: 4 out of 5
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Rating: 1 out of 5
Bjr. The delivery man didn't drop my parcel off at my home but at the depot. Waste of time and money as I had to hire a van to collect it.
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Response from tompress.com
Hello, Was it not possible to make an appointment? Could another delivery address not be considered? Yours sincerely
A
Rating: 1 out of 5
I still haven't received my article
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Response from tompress.com
Hello, The carrier came 2 times for the delivery and left a notice. We sent you the information on 06/04/2022 to contact the delivery person before the package was returned. Best regards.
A
Rating: 4 out of 5
Good value for money Fast delivery
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
Hello, I'm very satisfied with my purchase. I'd been looking for one for a while, but I didn't know it existed electrically. I've already made escalettes thanks to this person who gave me the recipe, a small drawback is that the recipe is not in French. Best regards,
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Response from tompress.com
Hello, I'm sorry, I'll send you the French version immediately by e-mail. Best regards.
A
Rating: 4 out of 5
Very good experiences with the company tompress it should be more noted the diameter of all grills meat grinder and other parts that if installed
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Rating: 4 out of 5
Out of the entire order, one item listed on the site could not be delivered, but its replacement by another was arranged by telephone. Very good initiative from Tompress, everything went well.
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Rating: 4 out of 5
Complete book and commentary.
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Rating: 1 out of 5
Italian induction coffee maker, order n° 485050 validated on 07 June 2021 Received on 22 March 2022, practically 10 months after the order... This is a record... The coffee maker is great!
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Rating: 4 out of 5
Sponsorship that didn't work out
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast and correct service
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Rating: 4 out of 5
Order a little long due to an item being out of stock. An information e-mail would have been welcome. Otherwise, the fact that my order was sent in a single parcel was very much appreciated.
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Rating: 4 out of 5
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Rating: 4 out of 5
Well packed parcel, fast delivery. Product conforms to my expectations.
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Rating: 1 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Delivery correct and in good condition
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