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A
Rating: 4 out of 5
Good value for money Fast delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
Hello, I'm very satisfied with my purchase. I'd been looking for one for a while, but I didn't know it existed electrically. I've already made escalettes thanks to this person who gave me the recipe, a small drawback is that the recipe is not in French. Best regards,
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Response from tompress.com
Hello, I'm sorry, I'll send you the French version immediately by e-mail. Best regards.
A
Rating: 4 out of 5
Very good experiences with the company tompress it should be more noted the diameter of all grills meat grinder and other parts that if installed
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Rating: 4 out of 5
Out of the entire order, one item listed on the site could not be delivered, but its replacement by another was arranged by telephone. Very good initiative from Tompress, everything went well.
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Rating: 4 out of 5
Complete book and commentary.
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Rating: 1 out of 5
Italian induction coffee maker, order n° 485050 validated on 07 June 2021 Received on 22 March 2022, practically 10 months after the order... This is a record... The coffee maker is great!
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Rating: 4 out of 5
Sponsorship that didn't work out
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast and correct service
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Rating: 4 out of 5
Order a little long due to an item being out of stock. An information e-mail would have been welcome. Otherwise, the fact that my order was sent in a single parcel was very much appreciated.
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Rating: 4 out of 5
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Rating: 4 out of 5
Well packed parcel, fast delivery. Product conforms to my expectations.
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Rating: 1 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Delivery correct and in good condition
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Rating: 1 out of 5
We had to pay 42 euros in customs duties on top of the 72 euros for shipping.
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Response from tompress.com
Hello, We are sorry that these prices do not suit you, please note that shipping costs are calculated according to the actual weight of the order and the current rates of La Poste for delivery to French overseas departments and territories. Best regards.
A
Rating: 4 out of 5
Speed
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Rating: 4 out of 5
arrived in very good condition, super packaging. nothing to complain about, well done to you.
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Rating: 4 out of 5
as serious as ever
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Rating: 4 out of 5
the professionalism of your consultant
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Rating: 4 out of 5
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Rating: 4 out of 5
The packaging for my order was huge!! for 6 faisselles!!! Don't you look at the economy of cartons?
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Rating: 1 out of 5
as already mentioned by your customers, no instructions, no adaptive product, I haven't managed to use any of the three products, so I'm probably stupid.
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Response from tompress.com
Hello, the instructions for these accessories are included with the vacuum packing machine required for their use. I have not found the vacuum packing machine purchased from us. Could you please contact our customer service department to identify the machine in your possession? Yours sincerely
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Rating: 4 out of 5
Satisfactory product descriptions and formality of order dispatch appreciated. Thank you
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Rating: 1 out of 5
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Response from tompress.com
Hello, This is indeed annoying, please contact our after-sales service by e-mail: [email protected] or by phone: 05 63 71 44 99. If you can, please do not hesitate to detail the incident with one or more photos. Best regards.
A
Rating: 4 out of 5
satisfied with delivery and product
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Rating: 4 out of 5
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Rating: 4 out of 5
I find that the Madoline ménagère with tray is not really suitable for making French fries. Disappointed with this purchase
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Response from tompress.com
Hello, the mandolin's function is to cut into slices or julienne and sticks of 5 mm square, perhaps a French fries cutter would be more pleasant for you. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
Delivery impeccable nothing to criticize I find the device noisy and ble and but a little too flour despite the large grid
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
speed
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Rating: 1 out of 5
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Rating: 4 out of 5
Very good site and fast delivery.
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Rating: 4 out of 5
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Rating: 4 out of 5
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