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A
Rating: 4 out of 5
everything is fine! fast delivery!
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 4 stars
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Rating: 4 out of 5
an offer of certain products
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
The epepineuse performs its function to the full, in this case for creme de marron, but the fastening system is not satisfactory: it's difficult to attach and doesn't hold well.
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Rating: 4 out of 5
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Rating: 4 out of 5
Seriousness and speed.
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A
Rating: 4 out of 5
fast shipping and product intact.but not yet used
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Rating: 1 out of 5
The idea of a plastic pot is an excellent one, as it weighs much less than a stoneware pot and is easier to handle. But this pot has major shortcomings: - Poor-quality plastic with encrusted manufacturing waste (made in Slovenia) - Insufficient finish. Needed to be deburred before use - Lid pops off during fermentation, splattering the surrounding area.
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Response from tompress.com
Hello, as you've rightly pointed out, the advantage of plastic pots is their weight. They are much lighter and this is much appreciated, especially when the pot is full of brine and vegetables. Rest assured, the plastic is guaranteed for food contact, and is pure polyethylene. For more traditional models, stoneware or ceramics offer a better finish.
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Rating: 4 out of 5
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Rating: 4 out of 5
maintain service quality but make an effort on prices....
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 1 out of 5
Delivery times (almost 5 weeks for an unfortunate sieve) + error, I had ordered a 60 sieve and you delivered an 80 sieve. In addition, exchanges by but (given the obvious delay in delivery) were not very kind.
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Response from tompress.com
Hello, This is not a problem of delivery time, but of restocking, the ordered article was not available in stock. On the other hand, there was an inversion on the model shipped and we're sorry about that. We have sent you the pre-paid return slip to exchange the item at our expense. Once again, we apologize for the inconvenience. Yours sincerely
A
Rating: 4 out of 5
the whole is of good quality and the manufacturing is well done
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Rating: 4 out of 5
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Rating: 1 out of 5
Fragile, the screw shaft twisted after the 1st use. (Grapes, crushed, pierced and crushed) No small tube for juice drainage, no space to place a container, and all the juice spills out all around. No suction cups or fastening system for the base, which slips during use. How I regret this useless purchase!
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Response from tompress.com
Hello, We are sorry that this item is not suitable for you. We will pass on this information to our after-sales service immediately. Best regards.
A
Rating: 4 out of 5
Fast and efficient
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Rating: 4 out of 5
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Rating: 1 out of 5
Broken products return to sender no news
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Rating: 4 out of 5
Nice product, but if you put in 5l of water, when you boil it and put in spaghetti-type pasta ... the water and foam overflow!
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Rating: 1 out of 5
Parcel without apparent problem but after the deliveryman left on opening a shock to the handle and the e-mail jumped too bad for me.
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Response from tompress.com
Hello, I'm sorry to hear that. Did you report this damage to our services? Yours sincerely
A
Rating: 4 out of 5
Delivery a little slow but very good products
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Rating: 4 out of 5
short
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A
Rating: 4 out of 5
very good quote
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A
Rating: 4 out of 5
product meets my expectations
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Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Out of 20 capsules used, 3 are already non-compliant.
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Response from tompress.com
When you feel resistance, don't force it any further. Best regards.
A
Rating: 4 out of 5
Product delivered quickly: to date, the vats have been filled with apple juice for cider (3 x 60-liter vats) and have given full satisfaction in the first few days of fermentation. It remains to be seen how they will hold up over time and how they will be used when bottled.
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A
Rating: 4 out of 5
Spotless; item as described and well packaged.
Fast delivery
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Rating: 4 out of 5
I should have been delivered a day earlier, but the post office had a problem.
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Rating: 4 out of 5
Excellent delivery, but I'm a bit disappointed with the tool.
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Rating: 4 out of 5
It's a shame that the perforations on the press tank have not been deburred.
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Rating: 4 out of 5
Fast delivery, satisfied with the product, nothing more to say.
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Rating: 4 out of 5
The item is fully compliant and obviously of good quality, but there is a big problem with the packaging, which was not very tidy and so the item arrived with these bumps, which is a shame.
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Response from tompress.com
Hello, Sorry, did you take a photo of your parcel? If so, please e-mail it to [email protected]. Best regards.
A
Rating: 4 out of 5
I find my parcel without being warned in front of my door before I had received an email that there was a delivery problem then nothing and this is not uncommon this is not the first time and we can make claims the post office does not take into account I know that it is not the fault of Tompress
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A
Rating: 4 out of 5
everything was perfect except for a broken bottle.
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Rating: 4 out of 5
perfect product, corresponds to my expectations. the delivery was not made in the requested relay point, I had to recover my parcel in another relay point which was rather far from my home.
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Response from tompress.com
Hello, This can happen when the chosen relay point is overloaded or no longer accepts parcels. La Poste redirects the parcel to the next available relay point and updates the tracking which can be consulted online. Best regards.
A
Rating: 4 out of 5
The book is too complicated
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