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A
Rating: 4 out of 5
Pleasant and professional phone call. Very good quality material. Very satisfied with the site.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 4 stars
Reset filtersV
Rating: 4 out of 5
Professional handling, good service.
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A
Rating: 4 out of 5
Thanks for the fast delivery
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A
Rating: 4 out of 5
Not too friendly on the phone.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Great!
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A
Rating: 4 out of 5
mold chisel; poorly designed and finished product; too much aluminum burr on the rotation axis; jams or comes loose with each mold. everything else in the order is top-notch.
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A
Rating: 4 out of 5
Hello, it's a shame to overcharge for certain products like hoses, which are 2x more expensive, forcing me to change sites. You should be charging the right prices for consumables and for good customers.
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A
Rating: 4 out of 5
The parcel arrived very quickly and in good condition. On first use, a little of the paint peeled off, but the press then worked very well. The only small negative point is that the press was delivered only wrapped in plastic, so it was covered in dust and with a few small scratches.
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A
Rating: 4 out of 5
A lot of waiting because a product was not available. Contact with customer service was very professional and fast. Fast delivery as soon as the product was in stock.
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V
Rating: 4 out of 5
Excellent
A
Rating: 1 out of 5
delivery from stock, sent and received quickly. perfect
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Response from tompress.com
Hello, why a bad note in this case? Kind regards.
A
Rating: 4 out of 5
2 months for a small order is a bit much!
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A
Rating: 4 out of 5
Hello everyone, my canister is of very good quality and suits my needs very well.
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A
Rating: 4 out of 5
Nice quality mandolin, tried with apples, 1 mm slices, very good.
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A
Rating: 4 out of 5
So everything went well, nothing to say...
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A
Rating: 4 out of 5
All fine, except for the lid, which is broken in one corner.
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A
Rating: 4 out of 5
Delivery time may be a little long, but it was announced when I ordered and was certainly respected. I'm happy with this service.
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A
Rating: 4 out of 5
not very well received on the phone
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 4 out of 5
Delivery problem due to the post office for which Tom Press is not responsible Otherwise perfect product I recommend
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A
Rating: 4 out of 5
A very large box given the volume of the products, but nothing damaged or broken, so nothing to complain about!
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V
Rating: 1 out of 5
I've not received my pasta maker yet and it's been over 2 weeks now
Response from tompress.com
Hello, Your package has been delivered to you: https://www.laposte.fr/outils/suivre-vos-envois?code=cb570734948fr It was detained in customs clearance. Best regards.
A
Rating: 4 out of 5
good stuff
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A
Rating: 4 out of 5
Bag a little too short... 50 centimeters would be perfect for filet mignon !!!
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A
Rating: 4 out of 5
delivery conforms, but not yet in use. To be seen
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A
Rating: 4 out of 5
You had indicated 2 weeks before receiving the products and in the end I waited 6 weeks...
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Response from tompress.com
Hello, Our apologies, production and restocking are still affected by the crisis situation. Kind regards.
A
Rating: 4 out of 5
Perfect!
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
Shame: a big delay in delivery due to one item being out of stock! Otherwise, everything else is fine.
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A
Rating: 4 out of 5
Very satisfied with the responsiveness and delivery times. The product is as expected. The closure of the cap is a little resistant however...
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A
Rating: 4 out of 5
Very
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A
Rating: 1 out of 5
delivery of breakages shall not be charged to customers.
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Response from tompress.com
Hello, if we are out of stock, we will inform you of a supply date. You can either accept the delay or cancel your order for the item in question. Best regards.
A
Rating: 4 out of 5
very good site, despite an inefficient search engine if you don't have the paper catalog
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A
Rating: 4 out of 5
Very fast delivery and receipt of the parcel in very good condition! I didn't need to contact customer service, so I'm fine with that! One disappointment to note, I thought the book was illustrated, which is not at all the case, so perhaps consider making some visuals of the book available on the article page! That doesn't prevent me from recommending purchases via this site!
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A
Rating: 1 out of 5
The value of the parcel was falsely estimated, resulting in exorbitant customs charges. We found a solution with your after-sales service, which caused a further delay in delivery.
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Response from tompress.com
Hello, Our apologies, the error has been identified and corrected. Best regards
A
Rating: 4 out of 5
triple zero already in the garbage can
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A
Rating: 4 out of 5
Thank you for letting us know when a product is out of stock, because we can understand that. But above all, you must deliver the rest of the order or at least call us and ask our opinion as to the urgency of the order. Thank you for your telephone reception (and yes, we were the ones who called to express our surprise at the delay in delivery).
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C
Rating: 4 out of 5
everything as described
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A
Rating: 4 out of 5
I'm not convinced about the quality of the stove...
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