English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Satisfied with my purchase but haven't used it yet!
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
article which corresponds to our expectations On the other hand sunken at the bottom of the pot, as the deliveryman deposits and sets out again without signature, it is difficult to make the control in his presence.
Translated reviews
A
Rating: 4 out of 5
good for the moment no leakage thank you
Translated reviews
A
Rating: 4 out of 5
I bought a small manual vacuum pump which is mediocre,
Translated reviews
A
Rating: 4 out of 5
order delivered well and on time. good communication from the driver.
too bad the order didn't totally match, hence my call to customer service tomorrow to find out...
Translated reviews
too bad the order didn't totally match, hence my call to customer service tomorrow to find out...
A
Rating: 4 out of 5
the description of certain items (e.g. lids) is not complete and may lead to ordering errors.
Translated reviews
A
Rating: 4 out of 5
I'm a regular user of Tompress, and always very satisfied.
Translated reviews
A
Rating: 4 out of 5
very satisfied with tompress for over 10 years .company listens to its customers.unfortunately I ordered the card for my vacuum meter machine reber 9340n.and it is not the right one I went through the service av who gave me a no a meter on my return package. This parcel is on its way waiting for my reimbursement.I will come back later for a new order.merci a v.
Translated reviews
A
Rating: 4 out of 5
As described Quick delivery One small problem: my name wasn't on the parcel, so I wasn't informed that it was available at the parcel post.
Translated reviews
A
Rating: 4 out of 5
very good semi-pro equipment with top value for money
Translated reviews
A
Rating: 4 out of 5
well received the package all conform ...just pay again an amount of 5.90 for customs fees ?ok good service
Translated reviews
A
Rating: 4 out of 5
Satisfied with this transaction
Translated reviews
V
Rating: 1 out of 5
I cancelled an order the day after I made it, they initially agreed however they still took money from my account and sent the order 6 days later then proceeded to tell me that I had ordered twice (I only had 1 confirmation email). They only admitted fault once I pointed that out. The pasta machine also isn't the same as what they are advertising online which they say they note online (they don't)
V
Rating: 1 out of 5
I cancelled an order the day after I made it, they initially agreed however they still took money from my account and sent the order 6 days later then proceeded to tell me that I had ordered twice (I only had 1 confirmation email). They only admitted fault once I pointed that out. The pasta machine also isn't the same as what they are advertising online which they say they note online (they don't)
Response from tompress.com
Hello, Your order n ° 194244 of 02/01/2021 has been canceled following your request of 02/03/2021. Another order n ° 474856 was placed on 02/09/2021 from our website, it left on 02/10/2021, we have not received a cancellation request for this one. We still take care of the return of your package and wait for it in our warehouses to proceed with the requested refund. Cordially.
A
Rating: 4 out of 5
Nothing to say, except that the vinegar dispenser is leaking... the cork at the bottom is not watertight at all and so far I'm trying to inflate it again, but after two days it's still leaking.
Translated reviews
Response from tompress.com
Hello, If you notice that after the 4th or 5th day, it is not waterproof, please contact our customer service department. Best regards.
A
Rating: 4 out of 5
Hello. I travelled 60 kms to pick up my parcel. The goods arrived with the deliveryman on Wednesday and they proposed a delivery on the following Tuesday because I live in a small village in the mountains. This delivery man is damaging your reputation because I think he doesn't respect your deadlines. Thank you for your sympathy.
Translated reviews
A
Rating: 1 out of 5
6 weeks to get my order (after having sent 2 mails) whereas you advocate a fast delivery, I find that null. No word of explanation or apology to tell me that it would take longer than expected.
Part of my order has been sent. I did not receive 2 items I had ordered.
The packets of flour arrived stale.
Translated reviews
Part of my order has been sent. I did not receive 2 items I had ordered.
The packets of flour arrived stale.
Response from tompress.com
Hello, When the products are available, the delivery can be carried out, unfortunately, when you ordered it was not the case and we offered you the second delivery for these articles. Please report any transport damage within 48 hours. Best regards.
A
Rating: 4 out of 5
Too bad for the very high delivery costs .
Translated reviews
A
Rating: 4 out of 5
lack of reactivity if the product is missing, as you always have to go fishing for information."
Translated reviews
A
Rating: 4 out of 5
lack of follow-up for my order (14 days without news)!
Translated reviews
A
Rating: 4 out of 5
It's a pity that the deliverers weren't serious: the first one broke, and the second one didn't want us to open the parcel before receiving it. As a result, the second delivery only concerned the jar, so there's a color difference between the jar and the lid.... But anyway... Very good product, very good reaction from the customer service. Thank you
Translated reviews
A
Rating: 4 out of 5
a package with thicker protection, the carriers are not soft.
Translated reviews
A
Rating: 4 out of 5
Goods as described. Serious site I recommend
Translated reviews
A
Rating: 4 out of 5
Received the parcel in a very short time. The goods correspond to my expectations and the price is attractive compared to others.
Translated reviews
A
Rating: 4 out of 5
The article was not in stock, the article was delivered 3 weeks after the order.
Translated reviews
A
Rating: 4 out of 5
I would have liked to have been informed earlier of the very long delivery time. When the extractor arrived, my apples were no longer usable... But that doesn't change the quality of the item or the speed with which the parcel was delivered.
Translated reviews
A
Rating: 4 out of 5
Delivery was too late, but customer service was top notch and listened to its customers. Despite the little hiccup, I'd order again.
Translated reviews
A
Rating: 4 out of 5
well
Translated reviews
A
Rating: 4 out of 5
The only thing I have against Tompress is the fact that they don't make separate deliveries when the lead time for an item is abnormally long. They don't warn us either. So we wait and after a few weeks we have to write or call them to find out what's going on.
Translated reviews
A
Rating: 4 out of 5
Very good product. But too much waiting
Translated reviews
A
Rating: 4 out of 5
Nickel
Translated reviews
A
Rating: 4 out of 5
Very good flour
Translated reviews
A
Rating: 4 out of 5
If the equipment is perfect and the quality of the customer service impeccable, I wouldn't say the same about the transport (GEODIS) which delivers equipment, which they didn't take care of despite the warnings on the crate, broken as far as this order is concerned. Customer service reacted immediately with professionalism and friendliness by sending back new equipment, which arrived in good condition.
Translated reviews
A
Rating: 4 out of 5
Perfect nothing to say
Translated reviews
A
Rating: 4 out of 5
Product conforms and delivery time respected
Translated reviews
A
Rating: 4 out of 5
Packaging (too large) not adapted to the product: the product protruded from the packaging. Product delivered undamaged, however. Simple assembly, despite green paint drips. 1st use rather convincing. Suggestions: adapt for a 2nd wheel. And other accessories.
Translated reviews
A
Rating: 4 out of 5
very bad packaging and broken equipment on receipt very quickly replaced and well received in very good packaging thank you
Translated reviews
A
Rating: 4 out of 5
The delivery was fast and the customer service responsive. However, the boxes I ordered were much too small for my intended use and looked much bigger in the photo, but I later realized that they were talking in grams and not liters. I was quickly refunded, but the return postage was extremely high.
Translated reviews
A
Rating: 4 out of 5
This is a very complete site and I am very interested in your offers and the advice that goes with them. I would like to subscribe to your magazine. How can I do this? Thank you JeanC. Pittet
Translated reviews
Response from tompress.com
Hello, it's done! You are now registered. Best regards.
A
Rating: 4 out of 5
Apart from the fact that the lid is green when it's yellow on the order form (I wanted a yellow one), so it's not clear what the object is, nothing to say, it's perfect, fast delivery and excellent for yellow bags.
Translated reviews