Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 373 published reviews
5 16,9k 79% 4 2 829 13% 3 706 3% 2 408 2% 1 513 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1 and 4 stars

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M
Marc V.
Rating: 1 out of 5
following a purchase from 30/12/2025
Too much delay and a missed delivery for, in the end, a product that does not fit my device. I'm giving up.
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Jean-michel A.
Rating: 4 out of 5
following a purchase from 04/12/2025
Order a bit long
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bernard C.
Rating: 4 out of 5
following a purchase from 30/12/2025
Very good
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Benoit P.
Rating: 4 out of 5
following a purchase from 26/12/2025
Nickel article, but the paint is too thick and unnecessary on the flambadou
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Luc B.
Rating: 4 out of 5
following a purchase from 25/12/2025
Very good site
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Laurent P.
Rating: 1 out of 5
following a purchase from 26/12/2025
In one of the books, two torn pages, not very cool for a gift.
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gilbert G.
Rating: 1 out of 5
following a purchase from 13/12/2025
Does not match the description
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JACQUES R.
Rating: 4 out of 5
following a purchase from 24/12/2025
Very good
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JEAN-FRANCOIS V.
Rating: 4 out of 5
following a purchase from 24/12/2025
Very good material, impeccable.
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christian D.
Rating: 4 out of 5
following a purchase from 27/10/2025
With a lot of delay but it arrived thank you
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Sophie B.
Rating: 4 out of 5
following a purchase from 12/12/2025
Fast order and careful shipping. Product matches the description and also the photo (important when choosing color)
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Gérard F.
Rating: 4 out of 5
following a purchase from 19/12/2025
Very satisfied with my order
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Nicolas D.
Rating: 1 out of 5
following a purchase from 08/12/2025
A failing customer service from start to finish. Purchase of an electric nutcracker. It does not fulfill its function. Customer service refuses any return and no longer responds to any emails. Report made to Signa Conso.
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joelle B.
Rating: 1 out of 5
following a purchase from 15/12/2025
Still haven't received information for the return of an item.
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EMILE A.
Rating: 1 out of 5
following a purchase from 13/11/2025
The return is at the buyer's expense and the shipping cost is close to the product value that I wanted to return to buy the higher model. In the end, the 6L bins will go to the trash. Regrettable.
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Pierre B.
Rating: 1 out of 5
following a purchase from 13/12/2025
Do not buy this model, not powerful enough to chop skin or the throat gets blocked if the pieces are not cut finely, the grids are made of iron so they rust if not cleaned and oiled immediately. VERY GOOD FOR HYGIENE. I asked to return it and buy a more powerful one for 300E more, their response was we do not take it back and the return is at your expense. Trade-in for 30% of the value. I will therefore continue to buy on Amazon or other European or Chinese merchant sites where returns and refunds are done without discussion. Not surprising that French businesses are closing.
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Jean-christophe M.
Rating: 1 out of 5
following a purchase from 16/12/2025
Overall satisfied, but could have been even more so if the polystyrene wedges had been in cardboard and the multilingual manual better worked on. The photos and diagrams are too small, drowned in the Italian, some reference errors on the first pages and missing the number of screws in the inventory.
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EVELYNE S.
Rating: 4 out of 5
following a purchase from 03/11/2025
Order received within the expected time... article conforms to the order
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georges F.
Rating: 4 out of 5
following a purchase from 18/12/2025
Very good product meets my expectations
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Guillaume D.
Rating: 1 out of 5
following a purchase from 09/12/2025
Hello, one of the items in the package arrived broken, I refused the package. I wish to receive the ordered items again.
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VINCENT V.
Rating: 1 out of 5
following a purchase from 16/12/2025
No response to a problem with the order. Resolved a year later.
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Benjamin S.
Rating: 1 out of 5
following a purchase from 16/12/2025
Express delivery paid, express delivery not respected!
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joelle C.
Rating: 4 out of 5
following a purchase from 15/12/2025
Speed of shipping Perfect packaging I recommend
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Jean-Christophe S.
Rating: 1 out of 5
following a purchase from 12/08/2025
3 months delay for delivery !!!!!
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Bruno T.
Rating: 4 out of 5
following a purchase from 04/08/2025
Well received.
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Marc A.
Rating: 4 out of 5
following a purchase from 16/12/2025
Perfect
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Jérôme B.
Rating: 1 out of 5
following a purchase from 15/12/2025
Very unhappy, a product arrived expired by 3 months
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Jean Claude P.
Rating: 4 out of 5
following a purchase from 09/12/2025
Good
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Gilles L.
Rating: 4 out of 5
following a purchase from 11/12/2025
Easy to order, fast delivery and close to the announced time. Product well packaged and good quality in line with the promise.
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Response from tompress.com
Hello and thank you!
The whole team joins me in wishing you a wonderful year 2026!
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Geneviève R.
Rating: 1 out of 5
following a purchase from 12/12/2025
I received a completely different batch of bottles than the one ordered. Much less pretty and this model is sold in supermarkets for half the price. Huge disappointment.
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ERIC L.
Rating: 4 out of 5
following a purchase from 08/12/2025
No problem. Fast shipping
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Olivier W.
Rating: 1 out of 5
following a purchase from 25/06/2025
Order from 25/06 delivered on 18/12. You shouldn't be in a hurry!
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nicole A.
Rating: 1 out of 5
following a purchase from 20/10/2025
waited more than 1 month to be told that I will not receive my order
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Jean Luc T.
Rating: 1 out of 5
following a purchase from 09/12/2025
FOR 9.00 € I was hoping for the complete catalog. I only received a booklet of a few pages.
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Gerard D.
Rating: 1 out of 5
following a purchase from 08/12/2025
Super satisfied
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Thierry E.
Rating: 1 out of 5
following a purchase from 08/12/2025
I can no longer connect to my account. Please review your site.
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Annick A.
Rating: 4 out of 5
following a purchase from 15/10/2025
Very good thank you
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Guy M.
Rating: 4 out of 5
following a purchase from 08/12/2025
It is mainly about the delivery that I am not satisfied, the delivery point I chose never received my package, it was dropped off at the post office in Roussillon, I do not understand why, can you inquire about it because if I have another order to place I would like to know. Thank you
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Response from tompress.com
Hello Mr. Molay,
We have noted this inconvenience. We will contact you to give you some explanations.
Best regards.
J
Jean pierre L.
Rating: 4 out of 5
following a purchase from 08/12/2025
Order received on time, but the purchased product does not match the description. Net too narrow
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Response from tompress.com
Hello and thank you for your message.
Do not hesitate to call us at 05 63 71 44 99, we will look for a solution.
Best regards
P
pascale L.
Rating: 1 out of 5
following a purchase from 06/12/2025
Damaged order and terrible customer service
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