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A
Rating: 4 out of 5
satisfied with my order
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Too bad we had to wait more than 3 months and that there is no stock even though the product is online.
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A
Rating: 4 out of 5
Bread hutch a bit pricey, but it's made in Europe, so I'd have preferred the strip glued to the inside of the movable wooden slats to be more solid in use.
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A
Rating: 4 out of 5
Too bad for the quality of the immersion heater, I'm on my third in 4 years.
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A
Rating: 4 out of 5
Quality + delivery = you're top
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A
Rating: 4 out of 5
Delivery time 6 weeks. I would have liked to know when ordering that the item was out of stock.
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A
Rating: 4 out of 5
+ More packaging and cardboard than product.
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A
Rating: 1 out of 5
I never received the order !!!!!
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A
Rating: 4 out of 5
Always satisfied with TOM PRESS
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A
Rating: 4 out of 5
one of the 60 pots delivered was broken. The packaging was not sufficient. Order prepared by Florian B.
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Response from tompress.com
Hello, I have informed the after-sales service of this breakage. Please send us a photo so that we can make the necessary arrangements. Best regards and best wishes.
V
Rating: 1 out of 5
I ordered and paid for the goods at the beginning of December, but still haven't received them! I am very dissatisfied with the delivery service...
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A
Rating: 4 out of 5
too long to heat up too bad
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A
Rating: 4 out of 5
Good integrity of the packaging, good use of the product. I'm satisfied, I just got the wrong size!
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A
Rating: 4 out of 5
The product does not correspond to the order: the hose measures only 1.50m instead of the advertised 3m and corresponds only to diesel fuel, whereas it was advertised as all gases. Very disappointed.
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
I thought I would receive it quickly
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A
Rating: 4 out of 5
Good performance.
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A
Rating: 4 out of 5
no evaluation on the material it's a gift
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A
Rating: 4 out of 5
Fast delivery, uncomplicated assembly, not yet in use.
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A
Rating: 4 out of 5
Professional quality, always on target
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Untested customer service
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A
Rating: 4 out of 5
The capper comes with a different calibre of sleeve, but no instructions. Assembly is not complex, but for a neophyte it's not obvious. The operation is easy, but the bottles have to be centered by eye" and their removal is a bit tricky. A sturdy product nonetheless.
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A
Rating: 4 out of 5
Long delivery time (6 days)
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
No comment
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A
Rating: 4 out of 5
Ras
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V
Rating: 1 out of 5
I am still waiting for my goods to arrive. It has been 6 weeks. I have left several email messages. Can someone please tell me when my goods will arrive. I am feeling like I have been scammed.
Response from tompress.com
Hello, Your order is on the road : https://www.laposte.fr/outils/suivre-vos-envois?code=EY644552692FR. Best regards.
A
Rating: 4 out of 5
The replacement blade I received was 2 cm too long (52 cm instead of 50 cm on the order), which meant I had to cut and drill it.
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A
Rating: 4 out of 5
Delivery without telling me the day and time. Delivered to the wrong address and the driver dropped off the goods and left. We didn't see him. Luckily the neighbor warned us that the goods were outside.
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A
Rating: 4 out of 5
Ras fast delivery products ok
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A
Rating: 4 out of 5
Fast delivery and compliant products, it's a shame that 2 jars were broken on unpacking, especially as this order was a present for my daughter's birthday.
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Response from tompress.com
Hello, did you note this on the delivery note? Best regards.
A
Rating: 4 out of 5
Too bad late delivery due to missing item, should have been warned good dialogue with sav
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A
Rating: 4 out of 5
Very well selected quality product
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A
Rating: 4 out of 5
Fast delivery, parts in conformity
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A
Rating: 4 out of 5
Nothing to add. Thank you very much for your responsiveness.
Sincerely Dussart Sébastien
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Sincerely Dussart Sébastien
A
Rating: 4 out of 5
Haven't tried the product yet, I was delivered late.
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A
Rating: 4 out of 5
I recommend it, practical, no need to calibrate.
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A
Rating: 1 out of 5
I've been waiting for the .... device for over 2 weeks now and you haven't been able to give me any precise news.
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Response from tompress.com
Hello, you can track your package at the following link: https://www.laposte.fr/outils/suivre-vos-envois?code=cb547679880fr Best regards.
A
Rating: 1 out of 5
Still no order as of today's date 26/11/2020
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Response from tompress.com
Hello, your parcel has been shipped and you can track it here: https://www.laposte.fr/outils/suivre-vos-envois?code=cb547983209fr Best regards.