The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Hello, I'm sorry about the delivery time, which was over 2 months. I was not notified of the delivery, nor was I given an appointment to pick up the pallet. What would have happened if I hadn't been there. That said, very good material.
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Acheteur Vérifié
Rating: 4 out of 5
R. A. S.
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Acheteur Vérifié
Rating: 1 out of 5
NOT YET RECEIVED THE COLI
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Response from tompress.com
Hello, the parcel has been available at the relay point since 15/10: https://www.laposte.fr/outils/suivre-vos-envois?code=2V02073514033. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Products very well packaged. Quality equipment.
20 liters of apple juice made.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time much longer than originally announced. A message announcing delivery delays would have been appreciated. Otherwise responsive customer service, good quality product and as expected.
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compratore verificato
Rating: 4 out of 5
There was a delay in delivery twice and I cannot give a full grade. But the service girl was very nice in providing for the problems. The site is great and well stocked, I will buy again.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, a delay of 10 to 15 days was announced. It is regrettable that the delay has tripled without any announcement on your part.
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verified buyer
Rating: 4 out of 5
Although a long wait due to item not being in stock once stock in delivery was quick. Item arrived undamaged. Only downside was the guide that came with it is in French and no translation alongside. Email communication excellent but verbal difficult due to language barrier. On the whole wouldn't deter me from using Tompress again
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time postponed and delivered to the post office instead of home.
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Acheteur Vérifié
Rating: 4 out of 5
I would have liked a recipe booklet in French, I'm not an English speaker by any means.
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Verifizierter Käufer
Rating: 1 out of 5
Goods could be better described, with detailed pictures. Delivery time was far too long. Feedback on the return shipment is still pending. Messages in German would also be very helpful. Not everyone speaks French.
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Response from tompress.com
Hello, I see the emails in German. We will see to improve the photos of the grater. Kind regards.
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Acheteur Vérifié
Rating: 4 out of 5
The delivery time was quite long, it was a gift for a birthday. On receipt, the birthday had passed. Otherwise, the sweater is of good quality and the customer service is top-notch... if you're patient.
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Acheteur Vérifié
Rating: 4 out of 5
Very good value for money. Basic but acceptable delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Fast service. Good order tracking.
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Acheteur Vérifié
Rating: 4 out of 5
Compliant
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Acheteur Vérifié
Rating: 4 out of 5
The delivery time is very fast, the device works very well! This is the 2nd time I've ordered from TomPress... not disappointed!
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Acheteur Vérifié
Rating: 4 out of 5
As fast as ever!
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Acheteur Vérifié
Rating: 4 out of 5
none
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Verifizierter Käufer
Rating: 4 out of 5
Very good and powerfull product, but very poor packing. The base of the machine was bent and scratches on it.
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Acheteur Vérifié
Rating: 4 out of 5
very satisfactory overall.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery error corrected quickly and very satisfactorily with a commercial gesture.
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Acheteur Vérifié
Rating: 4 out of 5
Good product...too bad there are no more bags 120 by 550 for sausages...rolls are good but a waste of time because you have to weld and cut each time.
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Acheteur Vérifié
Rating: 4 out of 5
Very good, but on the other hand in the envelope headed: attention invoice inside. No invoice, but advertising. Is this an oversight?
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Response from tompress.com
Hello, Our apologies, I'll e-mail it to you right away. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 1 out of 5
delay far too long could not try received after tomato season too bad
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Response from tompress.com
Hello, Our apologies, we are doing our best to reduce the restocking time. Kind regards.
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Acheteur Vérifié
Rating: 4 out of 5
It's a pity that a product in stock at the time of ordering is unavailable at the time of preparation.
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Response from tompress.com
Hello, the chef's tongs were indeed out of stock. Upon receipt, your order was shipped immediately. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
More than a month between order and delivery without being notified
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Acheteur Vérifié
Rating: 4 out of 5
The packaging is too light for a heavy product such as an electric tomato press. We had to refuse the parcel as the central part of the machine was missing. The box had suffered a little in transit, being too light, and the various parts were not very well packed.
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Acheteur Vérifié
Rating: 4 out of 5
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
Very nice socca plate, diameter 32, unfortunately non-existent in the diameter 34 ordered.
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Acheteur Vérifié
Rating: 4 out of 5
Delay too long
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Acheteur Vérifié
Rating: 4 out of 5
Carrier really not serious
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery bravo
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Acheteur Vérifié
Rating: 4 out of 5
Product complies with the description, the cooking times indicated seem low in use.
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Acheteur Vérifié
Rating: 4 out of 5
I am not satisfied with the quality because when they come out of the dishwasher they remain tanned. The food in the pan sticks. I am disappointed with my purchase. Y.Portier.
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Acheteur Vérifié
Rating: 4 out of 5
overall,well
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Acheteur Vérifié
Rating: 4 out of 5
Impeccable tool (I've used it to make chestnut jam), just needs a little instruction; it's not complicated though, but often a few tips come in handy!
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Acheteur Vérifié
Rating: 4 out of 5
Parcel on its way for 10 days.
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Acheteur Vérifié
Rating: 4 out of 5
Good service nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
It's a pity that delivery is inundated with paper advertising as unwelcome as that of supermarkets...
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