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A
Rating: 4 out of 5
Very long delivery time ( 8 weeks ! ).
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Delivery time was very good, no negative surprises this time with last year a late delivery due to the supplier .
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A
Rating: 4 out of 5
Hello, I propose a small modification to facilitate the filling of the press: fix the 2 columns on the base with 2 additional nuts hidden in the aluminum tubes and put wing nuts at the top of the crossbar; thus, one can remove the piston and the crossbar and easily fill the press. Also find a system which prevents the tank from turning on the base...
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A
Rating: 4 out of 5
Very good, just as I expected.
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A
Rating: 4 out of 5
Long delivery time
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A
Rating: 4 out of 5
Fast delivery and very nice product I recommend
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A
Rating: 4 out of 5
20 days for delivery, for an item in stock, is too long.
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A
Rating: 4 out of 5
Items as ordered. Good follow-up. Delivery a little slow, but that's probably due to the situation.
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A
Rating: 4 out of 5
Order/delivery time too long but good follow-up. Very good product
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A
Rating: 4 out of 5
Good quality product
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
because of the covid we had to wait 2 months to receive the order a commercial gesture would have been welcome
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A
Rating: 4 out of 5
Delivery in two months, too bad this was not specified when ordering
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A
Rating: 4 out of 5
Hello unfortunately the button was broken
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Response from tompress.com
Hello, I invite you to contact our after-sales service to report this incident at [email protected] or +33563714499. Best regards.
A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
Very disappointing delivery service. Stop the post office
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
Disappointed. most of the pits remain in the cherries!!!!
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Response from tompress.com
Hello, Is the tab positioned correctly? Aren't they too ripe? Best regards.
A
Rating: 4 out of 5
Well, too bad the rolling mill didn't go so fast. Do you give discounts to customers who are thinking of buying other items (lava stone and maybe more, I also make jars and vacuum-packed preserves and I want to smoke even though I'm clutching my barbecue)?
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Response from tompress.com
Hello, Please do not hesitate to contact our customer service department on 05 63 71 44 99 or [email protected] to discuss your requirements. Best regards.
A
Rating: 4 out of 5
The problem is that I've been forced to accept this incomplete shipment because you weren't able to send me the limewood worktops (Ref: patpla80 ); And when you do receive them I'll have to pay extra postage.
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A
Rating: 4 out of 5
The product ordered is worth 136, and it was dressed by Mr Michel,, of a simple plastic, without any protection, not even a bubble wrap or a cardboard, it was a little light considering the price of the product, otherwise article conforms to the order RAS
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A
Rating: 4 out of 5
The packaging was in poor condition but the goods were in good condition.
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A
Rating: 4 out of 5
great buy
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A
Rating: 4 out of 5
as ordered
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A
Rating: 4 out of 5
Not a great article...
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C
Rating: 1 out of 5
My experience is not good , the goods after 15 days has not yet arrived and the service is poor , the delay is due to the Italian courier but from the company only an email saying it is a week that I solicit him "... still have not received the goods ... you do you!"
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Response from tompress.com
Good morning, as already explained by email, there was a misunderstanding with the delivery that we are trying to resolve as soon as possible. The situation is being monitored constantly to resolve the problem as soon as possible. We will be careful to continue to resolve the problem as soon as possible. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 4 out of 5
Very good but rather high prices
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A
Rating: 4 out of 5
Despite the careful parcel and packaging, one of the products was damaged. No evaluation on the customer service that I did not contact.
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A
Rating: 4 out of 5
Delivery on time. Item corresponds to the description. I can't really assess customer service, as the order was placed over the Internet.
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A
Rating: 4 out of 5
the machine seems to work perfectly, but it's a shame I didn't notice when ordering that the default grid had holes too big for the first use I wanted to make of it, namely destoning raspberries.
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A
Rating: 4 out of 5
R.A.S
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A
Rating: 4 out of 5
No information from the carrier. The delivery reference given by Tompress was unknown on the carrier's website; there was no message announcing the delivery: it was a happy coincidence that allowed us to welcome the delivery man.
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A
Rating: 4 out of 5
Perfect product as described on the website
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A
Rating: 4 out of 5
many products sometimes unavailable in other stores
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A
Rating: 4 out of 5
Very good product, tested with homemade poolish pizza dough, a real treat! The scoop does its job well too, but may wear out over time.
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A
Rating: 4 out of 5
Very good artcles
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A
Rating: 4 out of 5
The delivery has to be reviewed, it arrived without pallet and not packed. Very good product, corresponds to my expectations.
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A
Rating: 1 out of 5
No parcel received to date !!!
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A
Rating: 4 out of 5
Small problem with delivery, otherwise everything is PERFECT
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A
Rating: 4 out of 5
Not used yet, but at first glance it's a good machine.
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