The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Order placed on 23/09 Received on 18/11 Really crazy received several emails they were always missing an item to send the order while the ordered items were in stock on their site This must be what it feels like to be led on Really unhappy with this experience 2 and a half months to receive this order is crazy
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Bernard F.
Rating: 4 out of 5
following a purchase from 09/11/2025
Good
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DIDIER M.
Rating: 4 out of 5
following a purchase from 04/12/2025
GOOD
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OLIVIER B.
Rating: 1 out of 5
following a purchase from 03/12/2025
I was very disappointed with the non-compliant delivery of the non-refrigerated sausages "this remains a DISASTER" I inquired with the veterinary services and this type of product must be kept at 0 +4° even if they are in brine despite the call to tompress they do not understand it and are rather brief, in view of this brief response I strongly advise against tompress
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LAURENCE D.
Rating: 4 out of 5
following a purchase from 05/12/2025
Everything went well, except that the Post did not inform me that the package had arrived. Fortunately, I called you, it was you who informed me. Best regards,
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Alain D.
Rating: 4 out of 5
following a purchase from 03/12/2025
Nothing to report
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Patricia F.
Rating: 4 out of 5
following a purchase from 26/03/2025
Satisfied
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Daniel B.
Rating: 1 out of 5
following a purchase from 14/11/2025
I ordered a batch of two oil seals, I received 3 batches all taken and a part order for Reber 22 grinder, not the right one
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gilbert R.
Rating: 4 out of 5
following a purchase from 18/11/2025
nothing to report
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Nadine G.
Rating: 4 out of 5
following a purchase from 23/11/2025
Just delivery a bit long
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Nathalie P.
Rating: 1 out of 5
following a purchase from 01/12/2025
Received marble slab broken
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PIERRE B.
Rating: 4 out of 5
following a purchase from 25/09/2025
Everything was in line with my expectations but it is a pity that the delays for some items were 8 to 10 weeks instead of the 4 announced.
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gerard T.
Rating: 4 out of 5
following a purchase from 25/11/2025
Very fast
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PATRICKK G.
Rating: 4 out of 5
following a purchase from 27/11/2025
very satisfied
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Denis F.
Rating: 1 out of 5
following a purchase from 23/11/2025
Satisfied with my order.
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isabelle L.
Rating: 1 out of 5
following a purchase from 08/06/2025
Since June, it's been a bit long to receive the products.
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IANNONE P.
Rating: 1 out of 5
following a purchase from 20/11/2025
I received the broken pot, I only opened it on the weekend (when I could) and I was told that I had exceeded the 72 hours of the General Conditions, so what can I say
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Julie G.
Rating: 1 out of 5
following a purchase from 23/09/2025
2 months of waiting...not professional
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manolette A.
Rating: 1 out of 5
following a purchase from 22/06/2025
Way too long, several months. When the item finally arrived, it was missing 1 screw. Not serious.
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PIERRE M.
Rating: 1 out of 5
following a purchase from 20/11/2025
Very good service, the package arrived on the exact day. Congratulations to the whole team, and Happy New Year.
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jean-Marie M.
Rating: 4 out of 5
following a purchase from 16/11/2025
very well packaged. Instructions and manual leave something to be desired
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GERARD S.
Rating: 4 out of 5
following a purchase from 18/07/2025
VERY GOOD DELAY very long. Order in July and received in November without any message in between
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Gilbert R.
Rating: 4 out of 5
following a purchase from 18/09/2025
Delivery time of 2 months but good quality of customer service and products
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patrick P.
Rating: 4 out of 5
following a purchase from 14/11/2025
repair compliant and warranty applied
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gerard M.
Rating: 4 out of 5
following a purchase from 14/11/2025
Nothing to say everything is perfect
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Christophe L.
Rating: 4 out of 5
following a purchase from 15/09/2025
Thank you, Good product
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BRUNO N.
Rating: 4 out of 5
following a purchase from 07/11/2025
Happy but the order was on hold due to a missing item. A phone call to inform the customer would be nice. Everything was sorted out after a call from my side
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Anne Marie N.
Rating: 4 out of 5
following a purchase from 07/11/2025
No feedback on usage as not yet put into service. I received the satisfaction questionnaire before receiving the item which arrived after the scheduled date. Material well packaged and arrived in good condition
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Thierry D.
Rating: 4 out of 5
following a purchase from 07/11/2025
The catalog should be free
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Patrick T.
Rating: 4 out of 5
following a purchase from 02/11/2025
Well received the package on the announced date. And a quality of the ordered products
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NICOT M.
Rating: 1 out of 5
following a purchase from 05/10/2025
Missing product No information on order tracking Disappointing phone reception
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Bruno D.
Rating: 1 out of 5
following a purchase from 05/11/2025
And the smoking grid was also missing
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Kevin A.
Rating: 1 out of 5
following a purchase from 05/11/2025
Poorly packaged products. The grinder arrived with broken parts. In the rush of the delivery, I didn't have time to examine everything unfortunately Tom is not taking care of the return and only sends back one part.
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La Vie à Barand L.
Rating: 1 out of 5
following a purchase from 01/09/2025
Order arrived 2 months late ...
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Samira B.
Rating: 1 out of 5
following a purchase from 02/11/2025
I ordered sheep intestines and instead, I received a book. They swapped my order with another customer. I called on the same day of delivery. I was supposed to be called back and refunded, and to this day nothing at all. I am still waiting. I hope to hear news soon as well as my refund.
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Berthelot D.
Rating: 4 out of 5
following a purchase from 02/09/2025
Hello, order placed at the end of August, received at the beginning of November. A bit long. Otherwise, good product.
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Ludovic R.
Rating: 4 out of 5
following a purchase from 28/10/2025
Order arrived quickly, shipping costs may need to be reviewed. €6 for an item costing €4
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Bernard F.
Rating: 4 out of 5
following a purchase from 15/10/2025
Good
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Pascal T.
Rating: 4 out of 5
following a purchase from 26/10/2025
The traps seem good, to see in use. However, compared to an old brand mouse trap (Lucifer) they are not deep enough, so I had to re-drill them by 13 mm and I think it will be more functional
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Joël T.
Rating: 4 out of 5
following a purchase from 24/10/2025
Very satisfied with the product. Perfect services and shipments
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