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A
Rating: 4 out of 5
The handle is fragile, so be careful when raising the blade, as the notch will spread. Otherwise, it's OK.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
I am always so satisfied with this site, no problem, very serious, delivery time respected but only downside delivery is not respected by the carrier it's a shame.
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A
Rating: 4 out of 5
fast delivery good product
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A
Rating: 4 out of 5
everything to do with the goods and TOMPRESS no problem.
Very different opinion regarding the carrier GEODIS no consideration or respect for the customer delivered.
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Very different opinion regarding the carrier GEODIS no consideration or respect for the customer delivered.
A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Very good contact with the advisers. On the other hand I'm still a bit disappointed that the jars and bottles ordered are not better protected (for delivery and home storage afterwards). Overall satisfied Julie
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V
Rating: 4 out of 5
No further comments.
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A
Rating: 4 out of 5
good quality
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A
Rating: 1 out of 5
Order placed in mid-July and still no parcel by July 25, 2019.
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Response from tompress.com
Hello, Your parcel sent on 15/07 is on hold with the Post Office. Our after-sales service is following it up and has opened a claim for non-delivery. Best regards.
A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
no problem
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A
Rating: 4 out of 5
The products are very good but the delivery times are too long.
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
sterisilator slightly dent review packaging
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A
Rating: 4 out of 5
I am satisfied with the product but the age of the parcel was limited.
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A
Rating: 4 out of 5
Delivery was made to the wrong address
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Response from tompress.com
Hello, what happened? Please let us know the details of your delivery. Best regards.
A
Rating: 4 out of 5
packaging slightly damaged, otherwise RAS
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A
Rating: 4 out of 5
Despite the care taken by Tompress for shipping, one of the items was broken by the carrier.
The Tompress after-sales service was very responsive and professional.
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The Tompress after-sales service was very responsive and professional.
A
Rating: 4 out of 5
I am very satisfied with the product I ordered, unfortunately I had a few problems with the deliveryman. Fortunately, the delivery company made up for it ...
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A
Rating: 4 out of 5
You have to be available for the carrier (9am-5pm slot). The doorbell didn't work, which I didn't know, and 2 minutes after the carrier arrived I found a notice telling me I was absent. Why put cell phone numbers on parcels if the courier doesn't use them? The carrier's phone number is overtaxed, which is very unpleasant.
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A
Rating: 4 out of 5
Delivered quickly, looks as good as new, very satisfied.
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A
Rating: 4 out of 5
well
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A
Rating: 1 out of 5
A shopkeeper in another neighborhood contacted us to inform us that a parcel in our name had been found in the dumpster near his business.
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Response from tompress.com
Hello, Are you sure it's really our parcel? We have a receipt against signature from Chronopost for the delivery of the parcel we sent you via their service. Please contact us again on 05.63.71.44.99, we remain at your disposal. Best regards.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Simply the tracking of the package, I had taken an express delivery and I was notified 2 days after the arrival of the package.
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A
Rating: 1 out of 5
Hello, For your information I went today to pick up my parcels at La Poste in Douvaine (it took me 2h00 of round trip time) moreover the counters are open from 9h15 to 10h15 and from 14h00 to 16h00. I arrived at 11.15am, so you can imagine what I found. Fortunately the employees agreed to serve me There was only one package this order if n° 408555 dated 13/06/2019 d
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A
Rating: 4 out of 5
Good quality product, fast delivery but too big. However, my machine is an RGV 275 Bon. The main thing is that it's protected from dust
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A
Rating: 4 out of 5
I don't know about delivery, the post office has been down since the end of March and parcels are easily 5 to 6 days late. On your side it's very good
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A
Rating: 4 out of 5
very good products, but delivery was delayed twice.
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A
Rating: 4 out of 5
Everything impeccable
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A
Rating: 4 out of 5
We are very satisfied with the quality products. Thank you...
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A
Rating: 4 out of 5
Satisfied and happy with the products.
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A
Rating: 4 out of 5
The outside diameters (inlet and outlet) of the cork stopper are just a millimeter too small to ensure a good seal over the long term (several years), and what's more, the stopper is made of agglomerated cork granules. So I replaced it with a real, solid cork that I drilled to fit the tap. The faucet is OK.
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A
Rating: 4 out of 5
the delivery was not made on time as promised. I was told 48 hours, ordered on Tuesday and only received it the following Monday.
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A
Rating: 4 out of 5
Good product fast delivery
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A
Rating: 4 out of 5
I use the weeder to control weeds in my 40 cm wide between-rows. The 35 mm blade is perfect for the job. However, you don't want the weeds to get too high, so you'd better use the tool regularly in dry weather. The settings are simple but sufficient. The blades could do with a sharpening when you buy them...
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A
Rating: 4 out of 5
Although my order was not available in full, I was asked if I wanted a partial delivery and if I maintained my order for the item that was temporarily unavailable; this was dispatched within the announced timeframe. Well done
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A
Rating: 1 out of 5
Not a good product at all
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Response from tompress.com
Hello, What's wrong with the saw blade? Did you also have a delivery problem? Please let us know if you have any problems at 05 63 71 44 99 or by e-mail at [email protected]. Best regards.
A
Rating: 4 out of 5
No email or sms before the first delivery, obviously I was absent ... 2nd delivery: damaged box, the gentlemen did not have time, signature and oust Good after unpacking, no breakage that's the main thing Thank you, speed and product meets my expectations
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A
Rating: 4 out of 5
I lost more than 4 m of hose, too small and with holes every 3 cm.
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Response from tompress.com
Hello, I am opening a file with our after-sales service. Please let them know the batch number of the hose concerned at [email protected] or 05 63 71 44 99. Best regards.