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A
Rating: 4 out of 5
Good product, but beware of hot handles.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nothing to say, it's perfect
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A
Rating: 4 out of 5
No one warned me that there was a missing part waiting. This extended the delivery time to 3 weeks.
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Response from tompress.com
Hello, You can see if the items are available immediately or in the process of being restocked on each item. If a lead time is indicated, it will be confirmed on your order confirmation. Best regards.
A
Rating: 4 out of 5
Difficult to get a response after a connection problem; in fact no customer response, it ended up resolving itself.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Everything is fine except for a small dispute concerning delivery. My parcel went elsewhere and then came back in the right circuit, so it arrived later than expected.
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A
Rating: 4 out of 5
A new delivery in line with the order
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A
Rating: 4 out of 5
Very satisfied with my order, no breakage, I recommend tompresse.
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A
Rating: 1 out of 5
1 bottle out of the 6 delivered was broken and I have a credit note which I probably won't use instead of a replacement of the bottle I needed and my complaint has not been taken into account. In fact, you have reimbursed me but I hadn't looked since you sent me a credit note by e-mail N° AX111773 dated 21/02.
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A
Rating: 4 out of 5
Good response from you, who replaced the pot that arrived the first time with dents in several places without any problem.
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A
Rating: 4 out of 5
Order placed in autumn, delivery scheduled for early January, then postponed until February (I was getting impatient, and that's when I was told that the deadline had been postponed again). All I got for my patience was a 1.50 euro gift voucher, which I really didn't think was very much...
However, this is the first time I've been disappointed... and I do hope it's the last!
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However, this is the first time I've been disappointed... and I do hope it's the last!
A
Rating: 4 out of 5
Interesting site, fast delivery, I recommend it.
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A
Rating: 4 out of 5
Not
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A
Rating: 4 out of 5
Order received late because some products were not in stock, I had to cancel some to receive my order.
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A
Rating: 4 out of 5
Fast, neat package
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A
Rating: 4 out of 5
good product, but the wheels are a bit fragile and you have to choose the holes for the axle carefully, but the holes are poorly distributed (spacing). Otherwise, it's the best seeder I've tried so far (a bit expensive, though).
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A
Rating: 4 out of 5
Shipping costs a little too high, especially for a small cleaver blade... and catalog shipping is mandatory, everything is on the site, so it's useless...
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
GOODS ARRIVED ON TIME . GOOD QUALITY OF PACKAGE .
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A
Rating: 4 out of 5
GOOD PRODUCT
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A
Rating: 4 out of 5
I find the product a little light, but that's not your fault. As an anecdote, I've had pots and pans from the boat France in my hands. Otherwise, everything went well. The catalog makes me dream Olas for irrigation, vacuum lid
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A
Rating: 1 out of 5
Hello I still have not received my package It seems blocked in bruguiere
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Response from tompress.com
Hello, We are taking note and are opening a complaint with the postal services. It would be preferable to contact us directly so that we can intervene more effectively. Best regards.
A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
bjr not at all happy with the delivery delivered to the wrong address
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Response from tompress.com
Hello, I see that you have collected the parcel directly from the carrier. Please let us know about your delivery experience by emailing [email protected] or calling 05 63 71 44 99. Best regards.
A
Rating: 4 out of 5
very good products true to my order
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A
Rating: 4 out of 5
The lack of availability of certain products means that shipping is slowed down, which is a real shame... but you're informed from the outset.
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A
Rating: 4 out of 5
fast, well packed, nothing to say
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A
Rating: 4 out of 5
Very good products fast delivery
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A
Rating: 4 out of 5
parts conform to my expectations, parcel received in good condition as well as its contents.
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A
Rating: 4 out of 5
Hello, I received the parcel 1 hour after my first evaluation.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Very fast delivery, good choice of products on the site, but the quality of the vacuum-packed bags from the previous order was very average More than half of the fish vacuum-packed for freezing was no longer vacuum-packed at the time of consumption ... I'm waiting to see how this new delivery will fare in terms of bag tightness ...
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A
Rating: 4 out of 5
For REBER support, it seems to me that the link with the manufacturer is missing... You shouldn't sell what you have in stock, but what the customer wants (ref REBER INOX manual chopper 10 INOX).
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A
Rating: 4 out of 5
conforming merchandise and delivery ahead of schedule
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Despite a small problem with the carrier for the first time, customer service was able to do what was necessary and the re-delivery was made quickly and without problems. The products are of good quality and very well packaged.
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A
Rating: 4 out of 5
I received the box well blown up. I am puzzled by the handling of the parcels.
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A
Rating: 4 out of 5
it corresponded to what I had ordered well
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A
Rating: 4 out of 5
Pleasant service
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A
Rating: 4 out of 5
I love making my own charcuterie with free-range pork and good products from you.
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