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G
Rating: 4 out of 5
VERY GOOD DELAY very long. Order in July and received in November without any message in between
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 561 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 4 stars
Reset filtersG
Rating: 4 out of 5
Delivery time of 2 months but good quality of customer service and products
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P
Rating: 4 out of 5
repair compliant and warranty applied
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G
Rating: 4 out of 5
Nothing to say everything is perfect
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C
Rating: 4 out of 5
Thank you, Good product
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B
Rating: 4 out of 5
Happy but the order was on hold due to a missing item. A phone call to inform the customer would be nice. Everything was sorted out after a call from my side
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A
Rating: 4 out of 5
No feedback on usage as not yet put into service. I received the satisfaction questionnaire before receiving the item which arrived after the scheduled date. Material well packaged and arrived in good condition
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T
Rating: 4 out of 5
The catalog should be free
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P
Rating: 4 out of 5
Well received the package on the announced date. And a quality of the ordered products
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N
Rating: 1 out of 5
Missing product No information on order tracking Disappointing phone reception
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B
Rating: 1 out of 5
And the smoking grid was also missing
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K
Rating: 1 out of 5
Poorly packaged products. The grinder arrived with broken parts. In the rush of the delivery, I didn't have time to examine everything unfortunately Tom is not taking care of the return and only sends back one part.
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L
Rating: 1 out of 5
Order arrived 2 months late ...
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S
Rating: 1 out of 5
I ordered sheep intestines and instead, I received a book. They swapped my order with another customer. I called on the same day of delivery. I was supposed to be called back and refunded, and to this day nothing at all. I am still waiting. I hope to hear news soon as well as my refund.
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B
Rating: 4 out of 5
Hello, order placed at the end of August, received at the beginning of November. A bit long. Otherwise, good product.
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L
Rating: 4 out of 5
Order arrived quickly, shipping costs may need to be reviewed. €6 for an item costing €4
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B
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
The traps seem good, to see in use. However, compared to an old brand mouse trap (Lucifer) they are not deep enough, so I had to re-drill them by 13 mm and I think it will be more functional
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J
Rating: 4 out of 5
Very satisfied with the product. Perfect services and shipments
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M
Rating: 1 out of 5
In your photo, the gasket kit consists of two packaged gaskets. I received a single unwrapped gasket, marked, twisted, in a large box. Normally, we change the set of gaskets.
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D
Rating: 1 out of 5
Product arrived broken. Returned to the delivery person. No replacement to date and especially no response to the phone number indicated by Tompress!...
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C
Rating: 4 out of 5
Good product, easy to use and clean.
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J
Rating: 1 out of 5
I am missing 2 grids, plus the bag of sawdust to complete the order for the smoker. Still haven't received what I'm missing!
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D
Rating: 1 out of 5
Unacceptable delays!
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S
Rating: 1 out of 5
Delivery delayed
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M
Rating: 4 out of 5
Very good device provided you go really slowly to pass fruits like blackberries, otherwise guaranteed blockage! Apart from that, very satisfactory result.
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P
Rating: 4 out of 5
Corresponds to my order however paid €8 to have it express within 48h it's expensive and didn't arrive on time. It should have been delivered on Saturday, the post passes by my place, yet delivered on Monday.
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J
Rating: 4 out of 5
very nice product. Impeccable delivery and very well packaged. Just a pity about the lack of information on shipping.
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M
Rating: 1 out of 5
catastrophic delays
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E
Rating: 1 out of 5
Deliveries several months after the order
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F
Rating: 4 out of 5
A well-appreciated tool. Setting up the grid requires strength (difficult for me) but once set up, what a pleasure for pureed corms, quince, and apples.
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J
Rating: 1 out of 5
I only received part of my order
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F
Rating: 4 out of 5
Great
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D
Rating: 4 out of 5
Hello, perfect I recommend Best regards
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D
Rating: 1 out of 5
Order placed in mid-September since ..... no news, and of course: NOTHING received
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D
Rating: 4 out of 5
Good
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J
Rating: 4 out of 5
Good equipment
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J
Rating: 4 out of 5
Order received quickly
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M
Rating: 1 out of 5
Very long delivery time
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P
Rating: 4 out of 5
well received, I don't know if there is the exact quantity, I would have preferred to have in a pack of 100 capsules rather than all in the box. but I trust you on the quantity
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