Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/01/2019 à 09h50

Ras, perfect, fast, clear site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/01/2019 à 08h54

fast service goods as ordered

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/01/2019 à 08h33

very satisfied, but the grate I received was not what I expected. I thought it was to be placed at the bottom of the bin, not at the top. I cut it to use it as I wished.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/01/2019 à 08h22

Nothing to complain about, fast and fair price. However, the parcel was laden with catalogs and promotional offers: it's a pity because, in addition to being of no interest to me, it's an aberrant attitude from an ecological point of view. I regret this kind of marketing from a company that claims to be home-made".

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/01/2019 à 14h43

CLEAR

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/01/2019 à 08h16

I can't get the apple peeler to work properly as it doesn't follow the shape of the apple and removes the flesh instead of peeling the apple.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/01/2019 à 05h13

If the merchandise is perfect value for money, once again the transport and delivery service provided by the post office despite a collissimo order is catastrophic...unworthy of a service called in a public era.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2019 à 09h26

continue like this c d l t

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2019 à 08h12

Ras

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2019 à 05h24

satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/01/2019 à 10h21

CLEAR

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/01/2019 à 15h52

CLEAR

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/01/2019 à 07h08

Informed by email of delivery progress. Very responsive service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/01/2019 à 10h13

Received and conformed. Badly packed, depalletized, but not damaged.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/01/2019 à 09h57

the delivery system is not the most optimal for the customer. you have to make an appointment with geodis to block a date. in addition, delivery takes a whole day, so it's not compatible with our working days, especially as there are no Saturday deliveries.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/01/2019 à 09h45

Hello The vacuum packing machine works very well. I only regret that there is no tuto or Video demonstration of how the machine works. Demonstration tutorials would greatly improve your website.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 14/01/2019 à 08h38

The order has been outbound since January 3rd and has still not been delivered despite several reminders. Bravo...

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Response from tompress.com Published on 15/01/2019

Hello, we're opening a complaint with the postal service to find out what's going on. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/01/2019 à 09h02

package arrived in good condition. Fast delivery. satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/01/2019 à 16h53

Articles in very good condition without breakage glass bottle a little sad not to have received e-mail when the package arrived at the post point

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/01/2019 à 21h51

Easy ordering and very fast delivery. Bravo

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/01/2019 à 18h48

Very good product

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/01/2019 à 09h24

Small delivery problem (wrong location and the delivery company didn't provide me with the code to remove the coli). Apart from that, the pan oozes quality, and potting is child's play (under parental supervision). I've only had it a few days, but it's already not catching on at all, and works wonders on everything I've tried.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/01/2019 à 09h13

Delivery is a problem with this company, parcels have to be picked up at a relay point, it's unacceptable to pay for home delivery and have to go somewhere else. On the other hand, good products, to be recommended.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 07/01/2019 à 07h56

Unfortunately, some of the ordered smoke chips have spread throughout the package because the bag has an opening at the front that should have been taped up before shipping.

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Response from tompress.com Published on 08/01/2019

Hello, we apologize, we will be more vigilant. Best regards

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/01/2019 à 16h02

very disappointed with the carrier who leaves the parcel 100 m from the house despite my insistence due to back problems. He says he doesn't have time and leaves you with your heavy parcel on the side of the road.

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compratore verificato

Rating: 1 out of 5

Published on 03/01/2019 à 11h43

As of 12/20/18 I have not heard from my order. It appears to be shipping but I have no information since I have not received any kind of assistance either by phone or email.

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Response from tompress.com Published on 04/01/2019

Hello, the package was shipped from 20/12/2019 as stated in the same day email. On this email is the link to track the package. It is not normal that the package is not always delivered. I will open a complaint with the courier company. Sincerely.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/01/2019 à 16h11

Delivery time not respected... we were expecting it for Christmas but didn't receive it: probably because of the holidays... or other reasons... We don't know why. Package in good condition. Not disappointed. Product not yet tested. Is in working order. I will let my friends and family know about your interesting site.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/01/2019 à 12h23

Product meets my expectations in terms of use, but the assembly is a real headache, with a very brief explanation and a very illegible drawing. Everything fits together very well if you've taken the time to lay everything out and understand which way to put the walls: inside or outside. A clear assembly plan would be welcome.

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Response from tompress.com Published on 03/01/2019

Thank you for your feedback. We'll do our best to improve the documentation. Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 02/01/2019 à 11h07

My order planned as a Christmas present still hasn't been delivered, it's January 1st The post office (letter carrier) tells me that Colissimo deliveries are subcontracted and that independent delivery firms are dubious The address was correct, there was someone on site as these are offices (7am - 7pm). And it's been 4 or 5 times that I've written the same thing with no reply Will I get delivery?

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Response from tompress.com Published on 03/01/2019

Hello, Our after-sales service has resent a parcel because the first one is being returned to the sender. You have contacted our after-sales service to confirm the address before reshipping. You can contact us directly at 05 63 71 44 99. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/01/2019 à 08h12

Perfect service and very fast 24h delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/01/2019 à 23h33

Delivery on time and as ordered

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/01/2019 à 09h05

well

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/12/2018 à 13h17

Delivery and routing of the order went without a hitch. As a community cook, I'm disappointed with the spaghetti vegetable slicer I ordered, which isn't very practical and requires a lot of "gymnastics" before producing results that aren't always convincing.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/12/2018 à 20h03

Delivery problems.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/12/2018 à 09h01

Before ordering online, I called the service department, which gave me good, friendly information.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/12/2018 à 17h01

Package in good condition.
No calendar or coupon as indicated on the order form.

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Response from tompress.com Published on 02/01/2019

Hello, The voucher is noted on your invoice enclosed in the package, I will send you a copy by e-mail. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/12/2018 à 08h24

on top of the commende on top of the delivery line not repeated by cono poste

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/12/2018 à 07h57

I didn't know your website, but I discovered your catalog which is very interesting. Thank you for the calendar which pleases my aunt (92 years old) and I wish you happy holidays and see you very soon.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/12/2018 à 09h12

Service satisfaction

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/12/2018 à 08h07

I like this site and its quality products.

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