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A
Rating: 4 out of 5
I had to search for my parcel, and after several searches, I found it several days later in a store near me.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
It would be nice if there were a buzzer at the end of the timer, otherwise it's fine.
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A
Rating: 4 out of 5
Product not as pictured
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A
Rating: 4 out of 5
Package received on time. I can't judge the merchandise, it's for a Christmas present.
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Fast and careful delivery, not yet tested the product.
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A
Rating: 4 out of 5
good product, delivery time a little long overall nothing to say.
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A
Rating: 4 out of 5
Perfect , product conforms well to expectations , and , aesthetic , super
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A
Rating: 4 out of 5
Very nice to see in use because it's a.gift.
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A
Rating: 4 out of 5
when I received my package a cap was broken, I sent an email, within a week it was in my mailbox.service aprés vente trés très serrieus
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A
Rating: 4 out of 5
I've never been disappointed with any order I've placed.
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A
Rating: 4 out of 5
satisfied with customer service, good parcel tracking and speed of delivery products matched expectations
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A
Rating: 4 out of 5
Very good product that feels solid and easy to handle. Ideal for kitchens with limited space, as it doesn't take up much room. I recommend it.
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A
Rating: 4 out of 5
Very good quality
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V
Rating: 4 out of 5
Delivery took longer than advertised on the website, but after asking the friendly customer service team, it went very quickly
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A
Rating: 4 out of 5
Disappointed with the Tatin tart dish, which has a hollow in the middle and therefore does not promote uniformity of the caramel.
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A
Rating: 4 out of 5
I regret that there is so much delay for a French fries cutter I am not very happy greetings
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A
Rating: 4 out of 5
very satisfied overall
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A
Rating: 4 out of 5
Deliveries with companies like this, when you're still working, are very difficult to organize. every time i've ordered products from you, i've had to pick them up on a saturday, 25 kilometers from home. i'd have preferred to be able to pick them up at a pick-up point in the village. best regards.
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
Too slow, very expensive. Good product.
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A
Rating: 4 out of 5
Hello, You sent me the link to get the discount for the product I ordered. When I received the product, the manufacturer's code on the packaging was not on the list to qualify for the discount. I didn't like it. 30 promised. Mrs Neveu
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Response from tompress.com
Hello, just fill in the coupon and return it. Everything is noted on the page: https://www.tompress.com/cms/offre-de-remboursement-bamix-2017-2018.aspx Best regards.
A
Rating: 1 out of 5
We are December 06, 2018 and my order of 13/11/2018 with the correct references has still not been delivered (Beech sawdust for smoking 0.75 2.5 mm) ... Received on 15/11/2018 a package not corresponding to my order, returned on 19/11/218 at the request of tompress (received at SAV Tompress 21/11/2018) and since no news despite my reminders
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Response from tompress.com
Hello, Our apologies, your case is being processed, the after-sales service will take care of it as soon as possible. Best regards.
A
Rating: 4 out of 5
Excellent product, as expected. Delivery a little long, over three weeks; but it was worth it and there was no hurry....
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A
Rating: 4 out of 5
colissimo (la poste) not up to scratch
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A
Rating: 4 out of 5
Order received a week late (forced to freeze my preparations) Quid du prix du transport ; même si pb avec manifs actuelles Et surtout pas d'informations
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A
Rating: 4 out of 5
Rated customer service without needing it
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A
Rating: 4 out of 5
A loyal customer for years
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A
Rating: 4 out of 5
The time between order and delivery was long.
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A
Rating: 4 out of 5
I'm missing one part: the bag locator clip, and there was a slight hitch in delivery compared with the appointment we had agreed on. The device is efficient.
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A
Rating: 4 out of 5
Delivery time a little too long.
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A
Rating: 4 out of 5
nothing to complain about. Fast delivery
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A
Rating: 4 out of 5
Hello, several glass jars split when they are sterilized in a steam basket... Can this be avoided? What technique should I use to ensure that the seals do their job properly without the jars bursting? I can't recommend your products if this problem persists.... Thank you in advance for your reply.
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Response from tompress.com
Hello, You can put clean cloths between the jars to prevent them from colliding. I invite you to give it a try and don't hesitate to let us know what you think. Best regards.
A
Rating: 4 out of 5
fine
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A
Rating: 4 out of 5
Product meets my expectations
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A
Rating: 4 out of 5
very well
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A
Rating: 4 out of 5
Delivery date postponed to the next day, without notifying us by phone.
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A
Rating: 4 out of 5
Nothing to complain about.
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A
Rating: 1 out of 5
My order has still not arrived at my post office in Jemeppe sur sambre. Belgium. I can therefore not assess any quality. I hope it's just a delay "and that the parcel will arrive very soon".
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Response from tompress.com
Hello, the postal services are disrupted by the demonstrations and blockades and are doing their best, it seems that the delay is clearing up. Your parcel is available at the collection point. Best regards.
V
Rating: 1 out of 5
Goods broken, poor consultation with the service department. After 1 month I received a credit note for the broken goods. Return shipment of the complete delivery requested, but no communication. Any attempt to communicate by email is ignored.
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Response from tompress.com
Hello, we followed the defective products during transportation and followed the return and aurpsè claim of the carrier. What address are you using to send your email? Best regards