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A
Rating: 4 out of 5
nothing to say, all that's left is to test the equipment over time.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Always so serious and efficient thank you
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A
Rating: 4 out of 5
Very good overall
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A
Rating: 4 out of 5
goods very well protected by the various cartons but not the season of use yet so I can't evaluate the efficiency of the machine.
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A
Rating: 4 out of 5
Postage and packing far too high If a product is not available, the whole order is blocked and not shipped, so it's a double whammy.....
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A
Rating: 4 out of 5
Ordered one day, received the next day Material seems robust
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A
Rating: 4 out of 5
Marble received in perfect condition, I'm very satisfied with my purchase. Surprised, however, that the carrier gave the package to my neighbor and nephew, who didn't have time to check the order, which was marked fragile on the packaging... My husband wasn't far away though, the deliveryman could have called him.
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A
Rating: 4 out of 5
A little long when the material is not in store
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A
Rating: 4 out of 5
The holes in the roll are not deep enough to make normal ravioli. Very disappointed with the result.
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A
Rating: 4 out of 5
The container was damaged and wobbled inside. In conclusion, the packaging needs to be reviewed.
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Response from tompress.com
Hello, Thank you for this information, our apologies, we will try to improve the timing with these items. Best regards.
A
Rating: 4 out of 5
Excellent site and products, but the carrier (GEODIS) is lousy because you have to go to pick up the parcel(s) from them. He waits until he has quantity to deliver and that's not normal.
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Response from tompress.com
Hello, Thank you for the information, this is not normal indeed, we alert our provider on this practice. Best regards.
A
Rating: 1 out of 5
NOTHING RECEIVED
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Response from tompress.com
Hello, Have you tracked your package? It indicates that road blockades have disrupted deliveries. Your package has been in Belgium since 14/11/2018. Best regards.
A
Rating: 4 out of 5
We waited 4 days for delivery by Chronopost nul
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Response from tompress.com
Hello, Thank you for this information, have they informed you of the cause? Best regards.
A
Rating: 4 out of 5
delivery time announced on the site at the time of purchase was delivery within 8 days. actual delivery time plus 1 month. ordered on 8/10 received at home on 21/11. information received because i contacted customer service several times. otherwise no email. result 40 kg of apples lost. so in the end disappointment. i will place a new order to see, but if the result is the same there will be more ...
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Response from tompress.com
Hello, We apologize for the delay. The restocking took longer than expected for this item. Best regards.
A
Rating: 4 out of 5
Satisfied overall, tank packaging slightly torn, not serious upon inspection.
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A
Rating: 4 out of 5
satisfactory overall
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A
Rating: 4 out of 5
the website is a bit complicated in stages.
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A
Rating: 4 out of 5
Too bad the box arrived all dusty.
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
delivery on time, goods as described, no need to contact customer service, overall good service
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A
Rating: 1 out of 5
The problem is that the product (jar) arrived broken. It has been returned to you. I think that you must not let go of the customer, who is dependent on the product being returned. You need to keep tracking the product so that the customer doesn't have to wait for your service provider's goodwill. In this way, the return will be made as quickly as possible so that you can satisfy your customer's purchase. I think
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Response from tompress.com
Hello, You did the right thing by refusing the merchandise broken in transit. The return is expected in our warehouses and we will take the necessary action as soon as we receive it. Best regards.
A
Rating: 4 out of 5
Evaluation impossible , the shipment has not yet reached us . Strike at the post office in Belgium .
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A
Rating: 4 out of 5
I haven't received my parcel yet
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A
Rating: 1 out of 5
Items still not received following Bpost strike in Belgium
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Response from tompress.com
Hello, It's Tom Press that you give such bad marks, but we did provide the expected service. Best regards.
A
Rating: 4 out of 5
Deliveryman not honest in saying that he left a notice of passage Moreover not warned of the delivery the other deliverymen like DPD they warn for a rdv, I had to go to seek my goods in Limoges 45 kms thank you
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Response from tompress.com
Hello, We are sorry that the delivery was not made as agreed with the carrier. We are making the necessary arrangements with their services. Best regards.
A
Rating: 4 out of 5
As a loyal customer of TOMPRESS, I've come to appreciate the seriousness and quality of the products on offer in every order I've placed.
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A
Rating: 4 out of 5
very good product
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
R.A.S
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A
Rating: 4 out of 5
The Apia 180 noodle machine meets my needs very well. I am very satisfied.
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A
Rating: 4 out of 5
Professional
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A
Rating: 4 out of 5
very disappointed by the tomato press because it's unusable without modifying the attachment foot. the quality is there but reber didn't guarantee the manufacture. in short, a very good appliance but unusable as it is for chestnuts, for example.
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Response from tompress.com
Hello, Indeed, add a plywood shim or a cloth for example, it will improve stability. Best regards.
A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
order a little too late compared to the one before r a s sastified.
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A
Rating: 4 out of 5
Quality product
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A
Rating: 4 out of 5
Product conforms to my order, but it's a shame the instructions are not in French.
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A
Rating: 4 out of 5
Satisfied with the product
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A
Rating: 4 out of 5
as the 30-litre tank product was not available, delivery was a little late.
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A
Rating: 1 out of 5
I waited for my order for more than 10 days, I turned to Amazon and the next day, I received them, so you see your site is finished, except that you still owe me 10.30 euros ... The refund was supposed to be made and it's been ordered, I'm still waiting for it, I'm even thinking of filing a complaint.
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Response from tompress.com
Hello, We were out of stock and we're sorry about that. On the other hand, the refund has been made since 24/10/2018. Best regards.
A
Rating: 4 out of 5
I didn't need customer service, so I can't rate this item.
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