English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
delivery time far too long, obviously due to a supplier problem, but otherwise top-notch after-sales service following bottle breakage in transit.
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 566 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 4 stars
Reset filtersV
Rating: 1 out of 5
Minimum use of materials, maximum profit? product is out of proportion in terms of design, use of materials and workmanship to the price demanded.
The packaging and presentation is very questionable.
I would NOT recommend or want to buy again the power slicer made in Poland or the Czech Republic.
Especially as the product is officially offered by France, which is misleading.
Translated reviews
The packaging and presentation is very questionable.
I would NOT recommend or want to buy again the power slicer made in Poland or the Czech Republic.
Especially as the product is officially offered by France, which is misleading.
A
Rating: 4 out of 5
product a bit expensive as well as shipping
Translated reviews
A
Rating: 4 out of 5
Just one comment: the lack of delivery flexibility. On the 1st delivery, you're not warned, and on the 2nd, you have to block off a whole day...
Translated reviews
A
Rating: 4 out of 5
there were 4 broken jars out of 20 (interesting catalog)
Translated reviews
Response from tompress.com
Hello, We apologize for this inconvenience. Have you notified our customer service department? Please contact us so that we can take the necessary steps. Best regards.
A
Rating: 4 out of 5
Fast delivery and in good condition. Perfect
Translated reviews
A
Rating: 4 out of 5
Result expected for tomatoes. Disappointing for blackberries. Requires a lot of strength to turn the crank, especially for blackberries. Regrettable lack of instructions.
Translated reviews
Response from tompress.com
Hello, We apologize for this oversight. I will send you the instructions for your appliance today. Best regards.
A
Rating: 4 out of 5
The extractor was extremely well packaged. However, it had stains on it, as if it had already been used once... a bit strange, but as we were in a hurry to make our juice we kept it.
Translated reviews
A
Rating: 4 out of 5
I had to phone the transport company to get an answer about the delivery, which gave me an appointment for a delivery on 15/10, parcel sent on 04/10, with a delivery range between 09:00 and 17:00, delivery took place around 17:00.
Translated reviews
A
Rating: 4 out of 5
Hello, I regret that the product is not larger.
Also, a few recipes would have been nice.
Translated reviews
Also, a few recipes would have been nice.
A
Rating: 4 out of 5
disappointed by the delivery time.
Translated reviews
A
Rating: 4 out of 5
Product as described but delivery time far too long. Sales service very good.
Translated reviews
A
Rating: 4 out of 5
after a non-compliant delivery (damaged packaging), the 2nd delivery was satisfactory.
Translated reviews
A
Rating: 4 out of 5
As satisfied as ever with Tom Press
Translated reviews
A
Rating: 4 out of 5
Correct delivery time material in good condition
Translated reviews
A
Rating: 1 out of 5
Order not received
Translated reviews
Response from tompress.com
Hello, the Belgian post office is experiencing technical problems which are causing delays in the delivery of your parcel and we are very sorry about this. Best regards.
A
Rating: 1 out of 5
Never received....
Translated reviews
Response from tompress.com
Hello, the Belgian post office is experiencing difficulties with deliveries, but it seems to be sorted out and your parcel should arrive shortly. Best regards.
A
Rating: 4 out of 5
Good device, but poorly written and unsuitable instructions.
Translated reviews
Response from tompress.com
Hello, We will see to improve it. If you have any suggestions, please do not hesitate Best regards.
A
Rating: 1 out of 5
After more than 15 days, I'm still waiting for my parcel???
Translated reviews
Response from tompress.com
Hello, We're sorry, but the Belgian post office is having problems processing parcels. You can contact them for a detailed follow-up. Best regards.
A
Rating: 4 out of 5
bottles as described
Translated reviews
V
Rating: 4 out of 5
Very high shipping costs. Is that really necessary?
Translated reviews
A
Rating: 4 out of 5
a bit quick to talk about experience".
Translated reviews
A
Rating: 4 out of 5
a small accounting error which has generated costs for me and which requires a commercial gesture to date non-existent. Thank you for your consideration.
Translated reviews
Response from tompress.com
Hello, Yes, this is planned for your next order. Once again, our apologies. Best regards.
A
Rating: 4 out of 5
Fine
Translated reviews
A
Rating: 4 out of 5
tres bon materiel nous avons déjà fait une 100 de liters de jus de pommes
Translated reviews
A
Rating: 4 out of 5
too expensive for labels
Translated reviews
A
Rating: 4 out of 5
very happy with my order
Translated reviews
C
Rating: 4 out of 5
comments for itself ; but I would change the potato package that opens easily to a bag with ties that tighten and stay more snug and closed
Translated reviews
Response from tompress.com
Good morning, thank you for your report regarding the item you purchased. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 4 out of 5
note on the 48h delivery time..... actually 96 h...
Translated reviews
A
Rating: 4 out of 5
bonjour materiel tres bien
Translated reviews
A
Rating: 4 out of 5
smooth as ordered fast delivery
Translated reviews
A
Rating: 4 out of 5
Professional website. Very friendly telephone response.
Translated reviews
A
Rating: 4 out of 5
items delivered as ordered. however, one problem with the delivery: the carrier mistreated the parcel, everything was loose in the box, and the little polystyrene used to wedge the chopper didn't hold up. at first glance, nothing was broken and the chopper seems to work.
Translated reviews
A
Rating: 4 out of 5
Hello, Good overall quality but several of the screws supplied are already rusty and one is unusable. I regret not having been able to take advantage of the free delivery offered the day after my order... Or at least to have benefited from a small commercial gesture.
Translated reviews
A
Rating: 4 out of 5
Good product
Translated reviews
A
Rating: 4 out of 5
Thanks for everything Erick.
Translated reviews
A
Rating: 4 out of 5
Good product
Translated reviews
A
Rating: 4 out of 5
A 45 l press ordered on August 28th and still not delivered on September 25th .... I don't know if I'll get my money back.... 48H delivery is pure rip-off
Translated reviews
Response from tompress.com
Hello, Your parcel left on 14/09 as soon as the press was restocked. It seems that the carrier has had difficulties in arranging delivery with you since the next working day. We have noted your refusal to receive this item and request that the parcel be returned to our warehouse. Upon receipt, we will proceed with the refund as agreed. Best regards.
C
Rating: 4 out of 5
Fast shipping the goods arrived without any problems
Translated reviews
A
Rating: 4 out of 5
Little lack of information on delivery tracking.
Would like to receive emails.
Translated reviews
Would like to receive emails.