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A
Rating: 4 out of 5
The small complaint is that you sell batches of 12 jars but only batches of 10 lids. You should remedy this. Thanks in advance
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Calberson did not leave a delivery notice, I was not delivered, 8 days without news the tracking link does not work, it was you who warned me that the package was at calberson, I had to move, the package was in very bad êtas opened by the side fortunately very well protected pots intact claude Vatin
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A
Rating: 4 out of 5
too bad the shipping price is a bit high
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A
Rating: 4 out of 5
Happy with my purchase
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A
Rating: 4 out of 5
packaging on pallets very limited parcels often balanced on the pallet
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A
Rating: 4 out of 5
the products correspond perfectly to our expectations. Extremely fast delivery by post
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A
Rating: 4 out of 5
non-essential device
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A
Rating: 4 out of 5
good site, good products, recommend
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A
Rating: 4 out of 5
delivery RAS base and lid a little difficult to fit works well for new potatoes
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A
Rating: 4 out of 5
very fast and product arrived in good condition.
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A
Rating: 4 out of 5
It would have been much more practical if the carrier had called before delivery. Fortunately, we were there when he arrived.At first glance, the product seems to comply with the catalog, but some more detailed explanations with diagrams on the use of the pointed metal stops would be welcome....
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Response from tompress.com
Hello, Thank you for your suggestion. While we're waiting for the instructions to be improved, you can contact our customer service department on 05 63 71 44 99 or [email protected], they'll be happy to help you position your pawls. Best regards.
A
Rating: 4 out of 5
i've used the appliance 3 times; the temperatures are as described, so i'm satisfied. ps is it possible to obtain teflex" sheets that can be adapted to this appliance?
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A
Rating: 4 out of 5
Fast 48-hour delivery as advertised.
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A
Rating: 1 out of 5
I didn't receive my order because of an address error on my part BUT the soap hasn't contacted me for a week. Why don't you send me another pan and wait for the one I was entitled to to return to your establishments ????
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Response from tompress.com
Hello, We are very sorry for what happened to you. Unfortunately, we have no other option than to receive the package in error to trigger the new shipment. The parcel has arrived and the new shipment is in progress. We hope that our efforts will change your mind about the quality of our services. Best regards.
A
Rating: 4 out of 5
Good in general, but the box is really bulky for a paella dish.
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A
Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
Prices are still high
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A
Rating: 4 out of 5
quick delivery
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A
Rating: 4 out of 5
good quality -
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A
Rating: 4 out of 5
We went to collect the parcel from the carrier The parcel box was damaged Fortunately the product was in good condition
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A
Rating: 4 out of 5
On the whole it's okay
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A
Rating: 4 out of 5
On the whole I'm happy with what I've bought from you.
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A
Rating: 4 out of 5
fast express order and delivery, I recommend ...very professional , thank you
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A
Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
the weeder handle was warped. a little disappointed, but the tool is very practical.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
The package needs to be reinforced to prevent denting of the cans containing the wort for the beer; fortunately the metal of the cans was intact. Consider a removable blade for cutting the aluminum foil.
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Response from tompress.com
Hello, thank you for your suggestions. The aluminum roll comes with a cutting blade, it's in the roll, just put it on the cardboard to cut the sheet easily. Best regards.
A
Rating: 4 out of 5
It's not the first time I've ordered and the products are always of good quality, shipping is quite fast.
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A
Rating: 4 out of 5
After ignition, the sawdust goes out very quickly (+/-15 minutes).
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Response from tompress.com
It's probably a little damp. Dry it in the sun or in front of a heat source for better combustion. Conversely, if it burns too quickly, moisten it. Best regards.
A
Rating: 1 out of 5
I've taken my case to the district court because I haven't had a favourable response to my dispute after sending several emails. The consumer service has also been notified. Zero points and I wouldn't recommend your site.
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Response from tompress.com
Hello, We have tried to contact you several times on the number you gave us when you placed your order, but unfortunately without success. Please contact us on 05 63 71 44 99 (toll-free number). Best regards.
A
Rating: 4 out of 5
there must have been a bag of sawdust included with the smoker that we didn't get.
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Response from tompress.com
Hello, These models are not advertised with sawdust samples. Please do not hesitate to come back to us for further information and to give you full satisfaction. I hope I've improved your appreciation, which you can update at your leisure. Best regards.
A
Rating: 4 out of 5
Easy ordering, fast delivery. The price is relatively high but I hadn't found it in the store.
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A
Rating: 4 out of 5
Items conform to order but delivery is as complicated as ever
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A
Rating: 4 out of 5
exactly what we expected
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A
Rating: 4 out of 5
Nothing to say, items as described. Well received.
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A
Rating: 4 out of 5
Fragile products delivered without damage as they were very well packaged. Planned delivery date (23/05) well exceeded (available at the post office on 28/05).
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A
Rating: 4 out of 5
Very good material, delivery time a little long.
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A
Rating: 1 out of 5
I have not received my merchandise
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Response from tompress.com
Hello, the parcel has been returned to us by the Post Office. We will contact you as soon as we receive it. Best regards.
A
Rating: 4 out of 5
Small misunderstanding for the delivery date, then message of departure of the parcel reported but no message of arrival at the relay point. Otherwise pleasant customer service. Material no surprise apparently quality. I confirm the cereal sifted a little fine but I knew from customer reviews so RAD
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A
Rating: 4 out of 5
i ordered a leche frites the finish leaves something to be desired the handle and the feet are made of raw iron and are rusting not even a small coat of paint to prevent this the finish spoils the product try to solve this problem THANKS
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