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A
Rating: 4 out of 5
See you soon.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 4 stars
Reset filtersC
Rating: 4 out of 5
Confirmed that the goods had been sent, there was no further communication about delivery time.
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Response from tompress.com
Good morning, thank you for your review. You can track the shipment in real time on the carrier's website via the link sent by email. CUSTOMER SERVICE TOM PRESS ITALIA
A
Rating: 4 out of 5
I ordered an 8.5 mm shaft and they delivered an 8 mm one, so it's unusable.
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Response from tompress.com
Hello, I invite you to contact our after-sales service, so that you can agree together on the return of the item that does not suit you. Best regards.
A
Rating: 4 out of 5
Perhaps we can offer other batch formats. Thank you
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A
Rating: 4 out of 5
Everything was perfect, fast, efficient ....
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A
Rating: 4 out of 5
The product I received is exactly what I ordered on the website.
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V
Rating: 4 out of 5
Link to package tracking did not work Otherwise everything OK
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A
Rating: 4 out of 5
It's a shame not to fit the lid, even though the cardboard box is twice as big.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
On-time delivery
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A
Rating: 4 out of 5
we were simply surprised, because we were not warned of the delivery, and during this one we could not control the product as stipulated on the card, the deliveryman not having time
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A
Rating: 4 out of 5
well
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A
Rating: 1 out of 5
I still haven't received the order .....
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A
Rating: 4 out of 5
The dehydrator was delivered with major scratches on the inside. On the stainless steel, this is unfortunately quite visible. Unacceptable.
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Response from tompress.com
Hello, I'm sorry to hear about this, but I'm immediately opening a file with our after-sales service department to report it. A representative will contact you tomorrow. Best regards.
A
Rating: 4 out of 5
I had not been warned of the delay in delivery (1 month was tomorrow instead of a week).
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A
Rating: 4 out of 5
Chronopost didn't offer re-delivery to the post office in my neighborhood (Robertsau), but only to post offices or relay points, where parking is relatively difficult. Not too cool for a heavy, bulky parcel. The products and service are still top-notch. No blah-blah, clear dialogue, effective action.
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 4 out of 5
Very pleased.
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A
Rating: 4 out of 5
perfect equipment
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A
Rating: 4 out of 5
Ras
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A
Rating: 1 out of 5
Still nothing received
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Response from tompress.com
Hello, we have opened a complaint with the postal services. As soon as we know more about the routing of your parcel we will not hesitate to contact you. Best regards.
A
Rating: 4 out of 5
No complaints
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A
Rating: 4 out of 5
Only one problem: delivery hiccups and complications getting through on the phone ...
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A
Rating: 4 out of 5
we had a delivery problem
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A
Rating: 4 out of 5
It's a pity that some of the merchandise arrived broken, but I appreciated the after-sales service, which was very quick to replace it.
Many thanks
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Many thanks
Response from tompress.com
Thank you for your comments on the quality of our after-sales service. Best regards
A
Rating: 4 out of 5
we had problems with Chronopost, we were at home as indicated and they did not deliver the package is returned to Toulon and we just received this Thursday 13 directly at the Post Cavalaire
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Response from tompress.com
Hello, we're sorry for the inconvenience, but you didn't give Chronopost a telephone number to contact you. Please contact our sales department 05.63.71.44.99 to complete your customer account.
A
Rating: 4 out of 5
Thank you for the leaflet sent on request
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A
Rating: 4 out of 5
well, it's true that the ARDECHE is not sauerkraut country. but with such a pretty stoneware pot, with a water reserve, and the most serious packaging, (one finds the perfectionist side of your country,) it only remains for me to get into practice, and make a success of the recipe. thank you again.
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A
Rating: 4 out of 5
fast, efficient service
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A
Rating: 4 out of 5
bottles of beer or cider
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A
Rating: 4 out of 5
casings too small for the slim sausage funnel
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A
Rating: 1 out of 5
the order still hasn't left tom ressp
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Response from tompress.com
Hello, the item you ordered is currently being restocked. We will do our best to shorten the delay. Best regards.
A
Rating: 4 out of 5
Delay a bit long but good quality
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A
Rating: 4 out of 5
i was a little worried because i didn't know if the delivery had left, and given the recent social unrest, i was in a state of indefiniteness. but everything went smoothly today because the merchandise arrived, was well received by my wife, and above all was superbly well packaged. bravo mr pierre, now all we have to do is put it on. a sauerkraut in ARDECHE."
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Response from tompress.com
Hello, I would like to thank you for this very encouraging message and pass on your thanks to Pierre. Best regards.
A
Rating: 4 out of 5
Good quality equipment
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A
Rating: 4 out of 5
bonsoir les pièces sont impeccables, aurait vous une grillr inox avec des trous de Diam 8 merci
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Response from tompress.com
Hello, we offer the reference hac12rebgi08, please visit our product page or contact us on 05 63 71 44 99 See you soon.
A
Rating: 4 out of 5
The post office notified the parcel on delivery while I was there, using a carrier might be better.
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A
Rating: 4 out of 5
Poor design of the peeler, leakage at the crank, to prevent it from leaking, the fruit should be placed at the screw and not on the flat part, the filling hole should be offset towards the sieve.
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
order and delivery without surprises good
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