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A
Rating: 4 out of 5
Only one problem: delivery hiccups and complications getting through on the phone ...
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 565 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
we had a delivery problem
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A
Rating: 4 out of 5
It's a pity that some of the merchandise arrived broken, but I appreciated the after-sales service, which was very quick to replace it.
Many thanks
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Many thanks
Response from tompress.com
Thank you for your comments on the quality of our after-sales service. Best regards
A
Rating: 4 out of 5
we had problems with Chronopost, we were at home as indicated and they did not deliver the package is returned to Toulon and we just received this Thursday 13 directly at the Post Cavalaire
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Response from tompress.com
Hello, we're sorry for the inconvenience, but you didn't give Chronopost a telephone number to contact you. Please contact our sales department 05.63.71.44.99 to complete your customer account.
A
Rating: 4 out of 5
Thank you for the leaflet sent on request
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A
Rating: 4 out of 5
well, it's true that the ARDECHE is not sauerkraut country. but with such a pretty stoneware pot, with a water reserve, and the most serious packaging, (one finds the perfectionist side of your country,) it only remains for me to get into practice, and make a success of the recipe. thank you again.
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A
Rating: 4 out of 5
fast, efficient service
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A
Rating: 4 out of 5
bottles of beer or cider
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A
Rating: 4 out of 5
casings too small for the slim sausage funnel
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A
Rating: 1 out of 5
the order still hasn't left tom ressp
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Response from tompress.com
Hello, the item you ordered is currently being restocked. We will do our best to shorten the delay. Best regards.
A
Rating: 4 out of 5
Delay a bit long but good quality
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A
Rating: 4 out of 5
i was a little worried because i didn't know if the delivery had left, and given the recent social unrest, i was in a state of indefiniteness. but everything went smoothly today because the merchandise arrived, was well received by my wife, and above all was superbly well packaged. bravo mr pierre, now all we have to do is put it on. a sauerkraut in ARDECHE."
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Response from tompress.com
Hello, I would like to thank you for this very encouraging message and pass on your thanks to Pierre. Best regards.
A
Rating: 4 out of 5
Good quality equipment
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A
Rating: 4 out of 5
bonsoir les pièces sont impeccables, aurait vous une grillr inox avec des trous de Diam 8 merci
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Response from tompress.com
Hello, we offer the reference hac12rebgi08, please visit our product page or contact us on 05 63 71 44 99 See you soon.
A
Rating: 4 out of 5
The post office notified the parcel on delivery while I was there, using a carrier might be better.
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A
Rating: 4 out of 5
Poor design of the peeler, leakage at the crank, to prevent it from leaking, the fruit should be placed at the screw and not on the flat part, the filling hole should be offset towards the sieve.
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
order and delivery without surprises good
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
As far as I'm concerned, everything is fine, but I ordered the wrong type of machine (22 instead of 12). The return postage and the cost of my new order are just as expensive as the material I ordered. It's almost twice as much. So I'm going to try and find a store in my area, but the Tompress material is very good.
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A
Rating: 4 out of 5
Tom press top but really too expensive
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A
Rating: 4 out of 5
R.A.S COMME DAB
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A
Rating: 4 out of 5
Everything is always perfect at tompress. For the moment I have no comments to make, only congratulations. Bravo, keep up the good work, maybe a price cut would be nice, but not at the expense of quality. The ball is in your court.
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A
Rating: 4 out of 5
Impeccable material.long and unfortunate delivery.
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Response from tompress.com
Hello, sorry to hear that the delivery did not go as planned. Please send us the details by e-mail directly to [email protected] so that we can make the necessary arrangements. Best regards.
A
Rating: 4 out of 5
serious to recommend
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A
Rating: 1 out of 5
To be able to evaluate an order, you would have to have already received it. On the other hand, customer service is not very commercial, even very unpleasant. I would have preferred to give a positive review if everything had gone well. So for the time being, I'm giving a very unfavorable or even negative review. I hope that all this will be arranged so that I can change my mind.
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V
Rating: 4 out of 5
Everything was too good. Top delivery.
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A
Rating: 4 out of 5
1 etoile pour la livraison car le transporteur a été incorrect payé 14 Euros pour livraison 24 h lui a livré un jour apres car je cite ces paroles normalement je ne livraison pas qd il n' y a qu'un colis et jamais apres 13h desolée si il est pas organisé et je suis pas responsable du nbre de colis qu'on donne lui a livrer et si sa depasse son tps de travail
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Response from tompress.com
do you have to explain his attitude to me?"
A
Rating: 4 out of 5
Delivery arrived a day late. Nice welcome gift.
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A
Rating: 4 out of 5
chowders too big
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A
Rating: 4 out of 5
Very good merchandise
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C
Rating: 4 out of 5
Excellent value for money. Goods arrived ni expected time, in fact even early. Packaging in place. Merchandise meets my expectations exactly.
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A
Rating: 4 out of 5
good service.serious company.
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A
Rating: 4 out of 5
Product conforms to my expectations.longevity remains to be seen.order shipped and arrived on time.reception without problems.
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A
Rating: 4 out of 5
It's a very good article, but a bit expensive. Too bad I couldn't find this kind of article at Tom Press, otherwise I'd have had to shop around.
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A
Rating: 4 out of 5
Order conforms to order
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A
Rating: 4 out of 5
Easy to order, large selection and quality products. Fast delivery. Very satisfied with this supplier.
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A
Rating: 4 out of 5
correct product, remains to check the length which is expected to be 5 m ? ? ?
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A
Rating: 4 out of 5
first experience but not necessarily the last. to be seen
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A
Rating: 4 out of 5
fast delivery with correct packaging, goods corresponding to my order and of good quality
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