The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
I was a little disappointed that the baking sheet I bought cannot be used in an oven above 220 degrees. I would have liked this to have been specified on the product presentation on the site.
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Verifizierter Käufer
Rating: 4 out of 5
Does not grind as described
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Acheteur Vérifié
Rating: 4 out of 5
the pot has a lack of enamel on the lid and one spot inside; I hope it won't start rusting from these spots
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Response from tompress.com
Hello, Please send us a photo by e-mail to [email protected], our after-sales service will look at it and see what needs to be done. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
The packaging was very damaged on arrival. Fortunately, the barrels seemed unaffected.
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Acheteur Vérifié
Rating: 1 out of 5
It's difficult to give an opinion on an order that still hasn't been delivered. In any case, I'm disappointed.
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Response from tompress.com
Hello, the French fry cutter is being restocked and will be shipped shortly. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
as described. A little fragile, but at this price, you don't have to ask for the moon either.
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Verifizierter Käufer
Rating: 1 out of 5
Long delivery times, poor quality at completely overpriced prices. Very limited and lengthy exchange options.
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Acheteur Vérifié
Rating: 4 out of 5
Thank you
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A
Acheteur Vérifié
Rating: 4 out of 5
in use
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Acheteur Vérifié
Rating: 4 out of 5
Conforms in every respect Satisfied for the first time
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A
Acheteur Vérifié
Rating: 4 out of 5
Fine
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A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, product lives up to expectations, nickel.
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A
Acheteur Vérifié
Rating: 4 out of 5
Fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
nothing to say... Excellent.
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compratore verificato
Rating: 4 out of 5
excellent assistance
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Acheteur Vérifié
Rating: 4 out of 5
we find it unacceptable that the parcel was placed in the letterbox without ringing the intercom to notify us of the parcel's delivery Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Good overall, the book goes into more detail about cooking recipes than what I was looking for, i.e. detailed preparation of fish or meat before smoking.... Cdlmt
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Acheteur Vérifié
Rating: 4 out of 5
Although defined in the product description, the smokehouse was delivered without sawdust.
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Response from tompress.com
Hello, I have just reported the problem to our customer service department. A file is open 19828. Please inform us of any delivery problems within 48 to 72 hours. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Responsive and professional.
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Acheteur Vérifié
Rating: 4 out of 5
the fruit crusher is very good: the instructions are very informative. the press, on the other hand, has no instructions, especially when it comes to positioning the pawls. in operation, the pawls don't always fall into the holes. moreover, several people are needed to hold the wooden wedges.
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Response from tompress.com
You can download the instructions directly from the press's product sheet.
A
Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery. Basket will be used to transport my wood. Good depth. Appears to be sturdy given the thickness of the plastic.
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Acheteur Vérifié
Rating: 4 out of 5
Good, nothing to criticize
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Acheteur Vérifié
Rating: 4 out of 5
I would have preferred delivery to a relay point but this was not possible.
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Acheteur Vérifié
Rating: 4 out of 5
good service
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Acheteur Vérifié
Rating: 4 out of 5
Insufficient attention to order preparation 250 grams instead of one kilo
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Response from tompress.com
Hello, Our apologies, our after-sales service did what was necessary, a new shipment was made last week. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
short time between order and delivery great
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Acheteur Vérifié
Rating: 4 out of 5
Good product, crank problem but replaced immediately.
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Acheteur Vérifié
Rating: 4 out of 5
PACKAGING TERRINE A REVOIR UNE CASSEE
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Acheteur Vérifié
Rating: 1 out of 5
Hello the parcel arrived broken and still no news about the next delivery.
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Response from tompress.com
Hello, Following e-mail exchanges with our after-sales service and yesterday's telephone call, a refund will be made as soon as the parcel is returned to our warehouses. Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
Trustworthy site with good products as presented. A slight hitch in delivery for my last shipment, but that's not the site's fault. I highly recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
very well
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Acheteur Vérifié
Rating: 4 out of 5
As always, well packed. The only thing missing was the invoice in the parcel.
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Acheteur Vérifié
Rating: 4 out of 5
delivery not made on time due to carrier misspelling of delivery address
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Acheteur Vérifié
Rating: 4 out of 5
No problem at all
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verified buyer
Rating: 4 out of 5
A simple no problem transaction
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Acheteur Vérifié
Rating: 4 out of 5
on the other hand, I was disappointed by the umbrella spindle I'd bought earlier, whose clamping screws broke after a few uses.
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Acheteur Vérifié
Rating: 4 out of 5
The number of stars depends on one thing. When I bought, nowhere was it written that the closures for my Weck bottles were sold separately. This meant I had to pay for a second shipment. It was obvious to me that the closures were included. Having said that, the quality is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
Good delivery, adequate equipment
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Acheteur Vérifié
Rating: 4 out of 5
Good... but I'm looking for the key to remove the Ø81 caps from the jars without damaging them ..... can you get me one? Or yes find it. I am anti waste
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Response from tompress.com
Hello, If you are referring to the Familia Wiss capsules, they can only be opened by piercing them. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
The vinometer indicates a titration of 16° alcohol for a wine at 13.5°; the measurement was taken with a wine at room temperature; it is therefore realistic but still lacks precision.
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Response from tompress.com
Hello, Please note that the vinometer is designed for a wine temperature of 20°C. Corrections to the measurement must be applied according to the exact temperature. Best regards.
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