English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
I would have preferred delivery to a relay point but this was not possible.
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
good service
Translated reviews
A
Rating: 4 out of 5
Insufficient attention to order preparation 250 grams instead of one kilo
Translated reviews
Response from tompress.com
Hello, Our apologies, our after-sales service did what was necessary, a new shipment was made last week. Best regards.
A
Rating: 4 out of 5
short time between order and delivery great
Translated reviews
A
Rating: 4 out of 5
Good product, crank problem but replaced immediately.
Translated reviews
A
Rating: 4 out of 5
PACKAGING TERRINE A REVOIR UNE CASSEE
Translated reviews
A
Rating: 1 out of 5
Hello the parcel arrived broken and still no news about the next delivery.
Translated reviews
Response from tompress.com
Hello, Following e-mail exchanges with our after-sales service and yesterday's telephone call, a refund will be made as soon as the parcel is returned to our warehouses. Best regards
A
Rating: 4 out of 5
Trustworthy site with good products as presented. A slight hitch in delivery for my last shipment, but that's not the site's fault. I highly recommend this site.
Translated reviews
A
Rating: 4 out of 5
very well
Translated reviews
A
Rating: 4 out of 5
As always, well packed. The only thing missing was the invoice in the parcel.
Translated reviews
A
Rating: 4 out of 5
delivery not made on time due to carrier misspelling of delivery address
Translated reviews
A
Rating: 4 out of 5
No problem at all
Translated reviews
V
Rating: 4 out of 5
A simple no problem transaction
A
Rating: 4 out of 5
on the other hand, I was disappointed by the umbrella spindle I'd bought earlier, whose clamping screws broke after a few uses.
Translated reviews
A
Rating: 4 out of 5
The number of stars depends on one thing. When I bought, nowhere was it written that the closures for my Weck bottles were sold separately. This meant I had to pay for a second shipment. It was obvious to me that the closures were included. Having said that, the quality is perfect.
Translated reviews
A
Rating: 4 out of 5
Good delivery, adequate equipment
Translated reviews
A
Rating: 4 out of 5
Good... but I'm looking for the key to remove the Ø81 caps from the jars without damaging them ..... can you get me one? Or yes find it. I am anti waste
Translated reviews
Response from tompress.com
Hello, If you are referring to the Familia Wiss capsules, they can only be opened by piercing them. Best regards.
A
Rating: 4 out of 5
The vinometer indicates a titration of 16° alcohol for a wine at 13.5°; the measurement was taken with a wine at room temperature; it is therefore realistic but still lacks precision.
Translated reviews
Response from tompress.com
Hello, Please note that the vinometer is designed for a wine temperature of 20°C. Corrections to the measurement must be applied according to the exact temperature. Best regards.
A
Rating: 4 out of 5
Ras
Translated reviews
A
Rating: 4 out of 5
difficult to make a real review; small order. quickly shipped. Quality product.
Translated reviews
A
Rating: 4 out of 5
we did not find an invoice in the parcel
Translated reviews
Response from tompress.com
Hello, I will send you the invoice by e-mail immediately. Best regards.
A
Rating: 4 out of 5
No worries
Translated reviews
A
Rating: 4 out of 5
delivered on time I had ordered bottles for soup, I used them right away and nothing to complain about.
Translated reviews
A
Rating: 4 out of 5
Item conforms, good overall. I had to adjust the door, which was not closing properly. The latch wasn't very straight, so I had to modify it a little too to ensure a tight seal.
Translated reviews
A
Rating: 4 out of 5
correct price and fast delivery. product seems very solid.
Translated reviews
A
Rating: 4 out of 5
The product runs a little and quickly becomes hot (motor). But it has been used for peeling chestnuts for a long time without much pause.
Translated reviews
A
Rating: 4 out of 5
very good product
Translated reviews
A
Rating: 4 out of 5
Hello, I'm just a little disappointed that I didn't get an answer to my question about how to clean the scourtins once they've been pressed: do they remain greasy and how can I clean them so that I can use them again a year later? Thank you for your reply,
Translated reviews
Response from tompress.com
Hello, a little water and washing-up liquid is all you need, either soak them in a basin or use a sponge, and rinse them well in lukewarm water. Best regards.
A
Rating: 4 out of 5
always satisfied with the products ordered
Translated reviews
A
Rating: 4 out of 5
Very well spent
Translated reviews
A
Rating: 4 out of 5
Quality products, very fast delivery, attentive customer service
Translated reviews
A
Rating: 4 out of 5
The product meets my expectations and is of very good quality. On the other hand, delivery was laborious: it was held up for 2 days 15 km from my home, so I had to collect it myself.
Translated reviews
A
Rating: 4 out of 5
Waited a little long to receive the package because one of the products was delayed.
Translated reviews
A
Rating: 4 out of 5
As for the delivery time and the quality of the product received, nothing to complain about. On the other hand, it wasn't essential to send the catalog with the order, especially as the prices are quite different from those on your site. At 60, I haven't got to the point of ordering by mail order yet, so I'll continue to buy from your site.
Translated reviews
Response from tompress.com
Hello, Apart from occasional promotions on the site, our prices are the same. You may have detected an error in our catalog. If you have a few moments, please let us know the references concerned by these discrepancies so that we can have them checked. Best regards.
A
Rating: 4 out of 5
The deliveryman made me lose the afternoon waiting for him (it was 6.10 pm when he came): other companies are more precise.
Translated reviews
A
Rating: 4 out of 5
Delivery on time, material compliant
Translated reviews
A
Rating: 4 out of 5
Fast, well-packaged service
Translated reviews
A
Rating: 4 out of 5
The rim that receives the lid is not very straight, and the lid could do with being a little thicker.
Translated reviews
A
Rating: 4 out of 5
not yet used but package as expected
Translated reviews
A
Rating: 4 out of 5
Good quality items, albeit a little pricey
Translated reviews