The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Hello, just to let you know that I received a bag of blood sausage casings and found that there were quite a few that had been pressed. This is the 1st time that I have come across a bag like this since I have ordered from you.
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Acheteur Vérifié
Rating: 4 out of 5
SMS received 5 days after order Online appointment booking not working - call to carrier: computer breakdown
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Response from tompress.com
impossible to find your parcel
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Acheteur Vérifié
Rating: 4 out of 5
Delivery delayed but good overall
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied, nothing to criticize.
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Acheteur Vérifié
Rating: 4 out of 5
satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Lack of delivery follow-up Time slot too wide and penalising for the organisation
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Acheteur Vérifié
Rating: 4 out of 5
fault of the carrier 2 months to be delivered and 20 euros more to pay
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Response from tompress.com
Hello, We didn't get this information, are you sure it's a package from Tom Press? If not, please proceed with the note change. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
There was just a slight delay in delivery due to the unavailability of the product, but otherwise everything is perfect Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
Over a month for delivery I find that very long.
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Acheteur Vérifié
Rating: 4 out of 5
I have been inundated with wine and gastronomy advertising emails since I ordered from your site, even though I had asked not to receive offers from partners. No consideration for the customer's opinion. I will not be ordering from your site again.
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Response from tompress.com
Hello, Your request has been taken into account. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
very good we find in your company what we can't find elsewhere jcc
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Acheteur Vérifié
Rating: 4 out of 5
C'est lis bien livre bon état marchandise impeccable
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
Very good products, a wide choice and competent, responsive customer service. The only downside is that prices are rather high compared with the competition.
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Acheteur Vérifié
Rating: 4 out of 5
good piece ras
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Acheteur Vérifié
Rating: 4 out of 5
I gave it three stars for delivery because when I placed my order I didn't check the delivery address and made a validation error.
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Acheteur Vérifié
Rating: 4 out of 5
good overall a little expensive on some items
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Acheteur Vérifié
Rating: 4 out of 5
very satisfied with the service . thank you
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Acheteur Vérifié
Rating: 4 out of 5
For the support of ham, no problem as well as the brush, but for garlic we find many rotten Too bad, what to do?
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Response from tompress.com
Hello, I have reported the case to our after-sales service, you should receive an e-mail in a few moments. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Quick and easy
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Acheteur Vérifié
Rating: 4 out of 5
I am very satisfied with the delivery, merchandise and customer service.
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Acheteur Vérifié
Rating: 4 out of 5
very good site
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Acheteur Vérifié
Rating: 4 out of 5
The carrier acknowledged a delay in the processing of delivery appointments. However, the parcel remained in their warehouse for a week. Once the appointment was made, delivery was made the next day. I haven't tried the corer yet. Very pleasant sales service.
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Acheteur Vérifié
Rating: 4 out of 5
Very good service, unfortunately the casings are almost all pierced and therefore too difficult to use.
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Response from tompress.com
Hello, Did you rinse them well and soak them in lukewarm water before use? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Everything was in order and the material compliant.
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Acheteur Vérifié
Rating: 4 out of 5
according to the person who uses the appliance, she's a bit disappointed with the performance and especially the handle, which isn't really top quality and is billed extra.
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Acheteur Vérifié
Rating: 4 out of 5
an instruction manual would have been very useful
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Acheteur Vérifié
Rating: 4 out of 5
The delivery was not where I expected it to be, but it did arrive.
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Acheteur Vérifié
Rating: 1 out of 5
As I still haven't received my order, I can't judge the merchandise. On the other hand, I'm waiting to see whether customer service will be up to scratch if my order doesn't arrive. In any case, as far as delivery is concerned, I find the post office's service pathetic. Cdt.
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Response from tompress.com
Hello, I hope you will be satisfied with our service. As agreed, the replacement has gone, and I see that you have been delivered today. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
First disappointment with the availability of your merchandise: we received our order late, so missed using it while our garden was overflowing with vegetables... A shame. In addition, the appointment with the carrier was complicated (3 phone calls were necessary due to the deliveryman's faux-bonds...). Fortunately, the quality of our drawer unit is excellent.
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compratore verificato
Rating: 4 out of 5
outstanding product
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Acheteur Vérifié
Rating: 4 out of 5
On the photo there was a fan to cool the motor, on the product I received there is no fan. I haven't tried the product yet.
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Response from tompress.com
Hello, only the 40 Kg model (reference toumot50) is equipped with a propeller. The 80 Kg model you ordered does not have one. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
as a young consumer of your site, I find it very good, because for both categories of customers, good quality products.
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Acheteur Vérifié
Rating: 1 out of 5
I still haven't received my delivery...
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Response from tompress.com
Hello, what happened? Please let us know the details of this delivery. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Very happy even if the delivery was a little long but in the meantime it was during the Christmas period.
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Acheteur Vérifié
Rating: 4 out of 5
Nickel products, top packaging ...glass bottles. Carrier: delivery 8am to 5pm not great to block a day.
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Acheteur Vérifié
Rating: 4 out of 5
The machine runs impeccably. It's not easy to clean, though, so you'd better bring a small brush. A little disappointed by the delivery, as the motor had taken a few knocks, but the marks are not very visible, especially when you first talk to the delivery man, but that's a pity... doesn't hinder its use in any way.
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Acheteur Vérifié
Rating: 4 out of 5
I made a mistake in my order and the service rectified it.
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