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A
Rating: 4 out of 5
Ok c bon
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
delivery error on 1st order but quickly rectified. Impeccable customer service. I will continue to work with this company.
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A
Rating: 4 out of 5
The shelves are too weak to be wall-mounted with bottles, so a wooden shelf must be placed underneath them.
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A
Rating: 4 out of 5
excellent product, quick and easy order taking, efficient customer service, the carrier must improve its services...
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
The product corresponds exactly
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A
Rating: 4 out of 5
The items were delivered quickly. One of the 2 items was very fragile (mustimeter) and was broken in its original case (that's why I only gave it three stars). After sending photos, a replacement was sent back shortly afterwards. I can't wait to use it with other fruits, especially chestnuts.
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A
Rating: 4 out of 5
I'd have liked to be able to cut larger fries. And beware of fingers in the slide. I gave one to my father for his birthday...
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A
Rating: 4 out of 5
delivery a little slow (10 days after order)
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Response from tompress.com
In fact, time to restock the pitter.
A
Rating: 4 out of 5
everything was correct :)
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V
Rating: 4 out of 5
The postage was exorbitantly expensive
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A
Rating: 4 out of 5
Disappointed because I thought I was getting a raw cast iron plancha and not an enamelled one. Fragile enamel because the first time I cleaned it, a grain left and you can see the raw cast iron ....."
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Response from tompress.com
However, the description is precise: it's a cast-iron plancha enamelled in the mass. Please send us a photo at [email protected]
A
Rating: 4 out of 5
Very fast delivery.
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A
Rating: 4 out of 5
parcel went to the wrong post office but necessary done and I just received it today
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A
Rating: 4 out of 5
Order delivered to neighbor's house without warning A note in the mailbox would have been nice.
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Response from tompress.com
Hello, We have informed the colissimo service. Best regards.
A
Rating: 4 out of 5
7-day delivery
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Response from tompress.com
Hello, I see a delivery in 48 working hours on the tracking. Please let us know the details of your delivery so that we can intervene with our service provider.
A
Rating: 4 out of 5
fast delivery, rewinder good but has trouble on rewind end.
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
slow service
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A
Rating: 4 out of 5
No comment
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A
Rating: 4 out of 5
Overall interesting, a pity that the site is not very ergonomic. Constant reloading of the basket is oppressive, I don't think I'll be coming back to this site in the future...
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Response from tompress.com
Hello, We are working hard to improve your experience on our site.
A
Rating: 4 out of 5
Delivery conforms to the order. Really happy with this company.
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A
Rating: 4 out of 5
I was not informed in advance that the delivery driver would be coming. So I wasn't there, and there's only one place to pick up the parcel: the warehouse, which is an hour's drive from my house... too bad!
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Response from tompress.com
Hello, thank you, we'll let our service provider know so that they can improve the service.
A
Rating: 4 out of 5
1 curved wooden stake
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A
Rating: 4 out of 5
Perfect Everything is fine, except for the delivery by Géodis which was catastrophic... A company I didn't know, but its choice and prices are interesting. I would recommend...
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A
Rating: 4 out of 5
No surprises, fast delivery and on time. Still need to test the smoker as soon as possible. But I think the quality is there.....
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A
Rating: 4 out of 5
Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good,
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A
Rating: 4 out of 5
Piece ordered and received on time. Maybe a smaller box next time?
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A
Rating: 4 out of 5
Smoker drawer is loose on one side Too bad when it's also a gift
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Response from tompress.com
Hello, to open a file, please give all the details to our after-sales service on 05 63 71 44 99 or [email protected]
A
Rating: 4 out of 5
well received in record time
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A
Rating: 1 out of 5
I can not give you my evaluation because to date I still have not received my package ....
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Response from tompress.com
Hello, Your parcel has arrived at your sorting center since 25/04/2017, your letter carrier should be presenting it to you shortly.
A
Rating: 1 out of 5
Hello.... I placed an order with you on April 10 and I can't reply as I haven't received my parcel yet. Thank you and happy Easter. Claudine
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Response from tompress.com
Hello, Your parcel left the same day, the tracking indicates that it arrived in Belgium. For further information, please contact our customer service department on +335 63 71 44 99 or [email protected].
A
Rating: 4 out of 5
It's a shame to have included a 2016 catalog instead of a 2017 one.
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Response from tompress.com
I'm sending you a 2017 copy!
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
product well protected and in good condition thank you
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V
Rating: 4 out of 5
le site internet est problématique
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A
Rating: 4 out of 5
Nothing to criticize, perfect,
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A
Rating: 4 out of 5
Very fast delivery, goods conform, but not very well documented, even not at all.
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Response from tompress.com
Each casing is labelled, but if you need any advice, don't hesitate to consult our product sheet: https://www.tompress.com/A-10002777-comment-preparer-les-boyaux-pour-la-saucisse.aspx
A
Rating: 4 out of 5
Very good product, very well balanced seasoning
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A
Rating: 4 out of 5
The delivery was a real epic for me, but Tompress wasn't to blame. The fault lies with a young postal worker in Belgium.
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