The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
the order and the merchandise are as I expected, but the packaging is not very convincing. the beer preparation boxes are very dented.
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Response from tompress.com
Don't hesitate to give us details of your delivery. You can reach us on 05 63 71 44 99 or [email protected].
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Acheteur Vérifié
Rating: 4 out of 5
Order received promptly and on time
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Acheteur Vérifié
Rating: 4 out of 5
give it a try and we'll see
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C
compratore verificato
Rating: 4 out of 5
Delivery time ok I could not use the smaller gear because it does not fit perfectly with the other one (too much play)
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Response from tompress.com
Good morning Mr. Ferrara. If you need a part replaced please check the Terms and Conditions on the website. We are available for any clarification.
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Acheteur Vérifié
Rating: 4 out of 5
It's a shame that a few items were broken and couldn't be detected right away.
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Response from tompress.com
Please contact us to let us know: 05 63 71 44 99 or [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
Satisfactory delivery
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Acheteur Vérifié
Rating: 4 out of 5
it corresponds to what I was looking for very good power I will recommend it around me
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Acheteur Vérifié
Rating: 4 out of 5
I'm satisfied with this appliance, but I'd like to make a suggestion: a system for blocking the drain cock when you want to empty the water would be very useful. I've found the solution, I block the lever with a cork. The book that was recommended to me by email is very useful. Thank you
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A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, well packaged product
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Acheteur Vérifié
Rating: 4 out of 5
Good products Reliable
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Acheteur Vérifié
Rating: 4 out of 5
Products excellent on price / performance. Manuals very basic and poor quality Home delivery does not work well. Packaging not suitable for contents SAV good
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Acheteur Vérifié
Rating: 4 out of 5
always satisfied
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Acheteur Vérifié
Rating: 4 out of 5
I ordered products on the internet, very quick delivery. Very reliable telephone service. Efficient carrier. I recommend Tom Press.
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Acheteur Vérifié
Rating: 4 out of 5
Yes, satisfied, but it's a pity that the search engine didn't immediately find the book I was looking for - postage costs X2
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Acheteur Vérifié
Rating: 1 out of 5
not satisfied, not delivered to date, my phone 0648378511
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Response from tompress.com
Hello, Your parcel left on 27/07/2016 and was delivered on 29/07/2016. We have tried to contact you, please do not hesitate to contact us at 05 63 71 44 99.
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Acheteur Vérifié
Rating: 4 out of 5
First shipment broken parcel...
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
Very good service, delivery within a few days and impeccable products.
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Acheteur Vérifié
Rating: 4 out of 5
very pleased to have a very large catalog with lots of useful things in it. Would recommend.
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Acheteur Vérifié
Rating: 4 out of 5
Serious company, good customer service.
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Acheteur Vérifié
Rating: 4 out of 5
The shortage of stock after the order, even though preceded by a confirmation of availability, is very detrimental to this assessment. This equipment has been shipped to Cameroon, where it is in good working order.
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Acheteur Vérifié
Rating: 4 out of 5
twisted bottle holder
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A
Acheteur Vérifié
Rating: 4 out of 5
delivery on time good quality product
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Acheteur Vérifié
Rating: 4 out of 5
Delivery, books ok. Adapter for bubbler too large: sent back by recorded delivery and the delivery problem came from the post office but still arrived after a complaint on the post office website. Ordered tourie with light beige basket, p 77, received one with black basket whereas on photo it is light beige without specifying random color as on page 68. Just a big problem with the basket color.
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Acheteur Vérifié
Rating: 4 out of 5
I bought a device to remove the washer from the jars at the tompress head office store and it broke the first time I used it.
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Response from tompress.com
Please contact us to change the jar opener.
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Acheteur Vérifié
Rating: 4 out of 5
no paypal as payment method
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Response from tompress.com
We offer a variety of secure payment methods. PayPal has a policy that is incompatible with our vision of commerce, and it's also very expensive. We don't want to burden our customers with this risk and additional cost.
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Acheteur Vérifié
Rating: 4 out of 5
very satisfied the telephone contact was of good quality and good advice
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Acheteur Vérifié
Rating: 4 out of 5
I am very satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Product purchased corresponds well to our expectations.
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Acheteur Vérifié
Rating: 4 out of 5
Yes, on the whole (except for one vertical firebox which warped when first used), I've come to an arrangement with customer service. Apparently, in view of the new catalog, no changes have been made: a pity, as the others will suffer the same deformations for lack of an expansion joint at the rear.
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Response from tompress.com
We've improved them with a reinforcing fold of sheet metal. No more problems found in our tests and with our customers.
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Acheteur Vérifié
Rating: 4 out of 5
yes
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Acheteur Vérifié
Rating: 4 out of 5
Clarification of container sizes would be appreciated e.g. whether the measurement is taken on the bottom or the top of the container....
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Acheteur Vérifié
Rating: 4 out of 5
The telephone service is very friendly, the delivery very fast, but the product did not meet my expectations. The refund on the returned product took far too long (1 month).
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Acheteur Vérifié
Rating: 4 out of 5
Very good for everything except the delivery of a cast iron item. It's a shame because it's almost the end of summer and I had bought it for these summer months. I know it's not your fault, but it's a shame for a 300 euro order (331 to be precise). As far as delivery is concerned, it's not great because I don't know if the deliveryman came the first time, and calling back, if need be, is a bit of a hassle.
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Acheteur Vérifié
Rating: 4 out of 5
I am satisfied with the customer service that allowed me to follow the progress of my merchandise on my phone and the merchandise arrived in very good condition apart from the either that was taken for the boxing.
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Acheteur Vérifié
Rating: 4 out of 5
Always a good product. Maybe a bit expensive.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I've been a customer since 1997. The deadlines for the last 2 orders have not been met, and for each of them the deadlines have been postponed 2 times.
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Acheteur Vérifié
Rating: 4 out of 5
correct product
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Acheteur Vérifié
Rating: 4 out of 5
But I've had a small problem with my cold smoker, and the soldering points on the entire unit have broken.
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Response from tompress.com
Please call us on 05 63 71 44 99.
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Acheteur Vérifié
Rating: 4 out of 5
plastic caps on syrup bottles not tight enough
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