The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
2 books ordered. The sum is raised 2 months later, but not delivered because out of stock. The sav is doing its job on my claim. I don't understand this organization
Translated reviews
Response from tompress.com
It's an automatic procedure used by the bank, which doesn't want to keep payments for more than 2 months without validating them. We usually keep an eye on this, but it has escaped our vigilance. We are also in the process of making technical changes to improve this situation.
A
Acheteur Vérifié
Rating: 4 out of 5
I haven't used the bags yet, as I still have some from an old supplier. And I'm finishing off the old stock first.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very good quality products. I've tried them and I come back regularly. Like me, you'll never be disappointed.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
A little disappointed by the equipment. The smoker itself is not very practical to use: a swinging door would be better than a sliding door. The cold smoke unit should be fitted in the lower part. And the sawdust igniter should be replaceable without having to change the whole unit. It's hard to get the after-sales service to admit that this one isn't working.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Of course everything
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Product fully complies with my request Good value for money and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
extremely fast delivery impeccable products (well packaged and work very well). The only downside was that more detailed or better-written assembly instructions would have been nice. But in the end, we got through it and all went well.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
bof functionning impec but for the quality another matter good for the price one cannot expect a super quality it twists as soon as one force a little it is necessary 3 hands to be useful and for the cleaning it is not top.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
GEODIS" is not rigorous in its delivery. One call
Translated reviews
Response from tompress.com
then nothing
A
Acheteur Vérifié
Rating: 4 out of 5
xxxttt
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I sent you 3 e-mails asking for a paper or electronic catalog 3 months ago and I'm still waiting.
Translated reviews
Response from tompress.com
Our catalog can be viewed and downloaded from our website at https://www.tompress.com/T_TOMPRESS/pdf/catalogueGeneral2016.pdf. A paper copy is also sent to you.
A
Acheteur Vérifié
Rating: 4 out of 5
Very good contact from Tompress, with relevant advice. It's a pity that delivery to a relay point is not included.
Translated reviews
Response from tompress.com
It does exist, but not for all orders.
A
Acheteur Vérifié
Rating: 4 out of 5
Don't hesitate c nikel
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
since I have been a customer, or rather, a beneficiary of tompress' advice, I have been fully satisfied. jacques
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very good products. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
TOMPRESS good value for money, recommend to friends. my purchase not very satisfactory, a carpenter's plane is much more efficient a little expensive for the quality of work.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The customer service is very good, the product is excellent, but the delivery is completely useless, the product did not arrive on time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
A friend of mine has already sold me your site and I can confirm this after having phoned you: you are a very kind person.merci a vous
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The articles are of good quality and quite professional
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the speed of delivery and with the product, despite its large size. But my machine is protected from dust, which is the main thing.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Good product, with the exception of the glass lid, which is also fitted with a very pretty handle but whose edge is not pronounced enough to be secure. The clamp for closing the pipe is really precarious... too bad.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
completely satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
nuls I advise against this site an order of 80 euro the 06/08/16 and to date Wednesday, September 7 still not my article pars what a rat trap at 7 euro n'ais more in stock a customer service that assaults you errors of retranscription of the shipping address to the carrier all this having paid delivery 24 to 48 h mdr I have not yet received anything . and not the slightest excuse
Translated reviews
Response from tompress.com
We have offered to cancel the missing product on your order and ship it immediately...
A
Acheteur Vérifié
Rating: 4 out of 5
Good delivery, fast, good products OK except my cereal mill which is really coarse.it does the job thank you well but no more. Come on... good to take anyway.
Translated reviews
C
Compratore Verificato
Rating: 4 out of 5
Great price and fast delivery with great packaging. Great product with note though to the clamp that doesn't clamp the tomato squeezer to the table effectively and you have to act manually to grind and hold it steady.
Translated reviews
C
Compratore Verificato
Rating: 4 out of 5
Fast and accurate delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Generally satisfied
Translated reviews
Response from tompress.com
Generally satisfied
A
Acheteur Vérifié
Rating: 4 out of 5
yes satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
the press purchased is not stainless steel
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Stay professional and listen to the customer
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
I have already rated the device. With greetings Peter Meisenzahl
Translated reviews
Response from tompress.com
Hello Mr. Meisenzahl, I am glad that the delivery went well. I remain at your disposal for other products. With kind regards. Corinne Muenier - Customer service
V
Verifizierter Käufer
Rating: 1 out of 5
The article does not correspond to my order
Translated reviews
Response from tompress.com
In this case you can cancel your order. You have a fourteen-day right of withdrawal.
C
Compratore Verificato
Rating: 4 out of 5
I was satisfied with the speed of delivery,how the product was packaged and the good quality.
Translated reviews
C
Compratore Verificato
Rating: 4 out of 5
All right.
Translated reviews
C
Compratore Verificato
Rating: 4 out of 5
I haven't had a chance to verify some situations yet,on the whole though it all looks good to me greetings
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Unfortunately, it took a long time for the goods to arrive. It was only when I called and asked where the goods were that they arrived two days later. But the customer service was really super nice.
Translated reviews
Response from tompress.com
Hello, thank you for your feedback. I remain at your disposal to speak of this late delivery. Please contact : Corinne Customer Service
C
Compratore Verificato
Rating: 4 out of 5
I am very satisfied with the product bought
Translated reviews
C
Compratore Verificato
Rating: 4 out of 5
All ok, only problem couldn't track ill parcel however it arrived in acceptable time
Translated reviews
C
Compratore Verificato
Rating: 4 out of 5
excellent products; some difficulty in connecting French center and Italian dependency, which delayed order confirmation; non-availability of an item.
Translated reviews
C
Compratore Verificato
Rating: 4 out of 5
Thank you
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 