Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 373 published reviews
5 16,9k 79% 4 2 829 13% 3 706 3% 2 408 2% 1 513 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 2 and 3 stars

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DOMINIQUE J.
Rating: 2 out of 5
following a purchase from 14/11/2025
Despite a message and a phone call for a confirmation of D of the grid axes of the chopper, no response! BAD POINT FOR YOU. DJ
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Michel M.
Rating: 3 out of 5
following a purchase from 15/11/2025
1st fantastic experience .... several ++ captivated mice! But today, big flakes, they come to eat the cheese, and run away!!! What to do??? Thank you for your advice
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Jean-Claude L.
Rating: 3 out of 5
following a purchase from 21/09/2025
Blades correspond to the order; 2 months for delivery!
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Cécile L.
Rating: 2 out of 5
following a purchase from 12/11/2025
This is not the product I usually ordered even though I was told it was, and moreover, the items are not accepted.
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Daniel B.
Rating: 3 out of 5
following a purchase from 07/11/2025
Some products were not available. I only received part of it. I don't know if the missing product will be sent to me. Please cancel it.
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Response from tompress.com
Hello Daniel,

Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive your entire order. We invite you to contact our customer service to clarify the situation regarding the missing product and to proceed with the cancellation if necessary. Your satisfaction is our priority, and we are doing our best to improve our service.

Best regards,
The Tompress team
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Philippe R.
Rating: 3 out of 5
following a purchase from 06/11/2025
The product was damaged, a screw was stuck next to the frame and the back plates were stapled. I repaired it. But it's a shame. I think it was a manufacturing problem. It is true that I did not check the package upon delivery.
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Response from tompress.com
Hello Mr. Rubio,
Thank you for your message. We will forward it to the manufacturer to improve quality.
Best regards.
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BERNARD A.
Rating: 2 out of 5
following a purchase from 02/11/2025
the part was not suitable for my thorny issue
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ANNE M.
Rating: 2 out of 5
following a purchase from 26/10/2025
Offer presented as a price with a discount while with the 'supplements' the price is higher than that of the theater.
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Alexandre C.
Rating: 2 out of 5
following a purchase from 21/08/2025
saucepan delivered with a very visible impact!! This is not due to transport!!
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David R.
Rating: 3 out of 5
following a purchase from 20/10/2025
I still have not received the seal. Regards, David Rey.
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Véronique P.
Rating: 3 out of 5
following a purchase from 20/10/2025
We discarded 2 capsules out of 60 because they were non-compliant.
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CHRISTOPHE M.
Rating: 3 out of 5
following a purchase from 07/09/2025
Hello, I am making a complaint following the receipt of my order. I received a perishable product at the end of October for a delivery on 23/10. Best regards
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Marie B.
Rating: 2 out of 5
following a purchase from 14/10/2025
I am disappointed with the meat grinder. It is really ineffective. The reviews on the site for this grinder are not true. What a shame!
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Pierre M.
Rating: 2 out of 5
following a purchase from 24/09/2025
Hello, I have reordered the same order as before for the same item regarding vacuum bag rolls. The new bags are 6mm larger than the previous ones and get stuck in the housing of our machine. This is not practical at all.
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GAELLIC L.
Rating: 3 out of 5
following a purchase from 26/09/2025
The delivery times within 24H were not respected.
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nicole B.
Rating: 3 out of 5
following a purchase from 07/09/2025
I did not receive what I ordered beef intestines instead of pork or lamb I made a complaint to customer service I have no response
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Jean Marc P.
Rating: 2 out of 5
following a purchase from 25/08/2025
In fact, I had an order pending for a few days, but you didn't have the entirety of the order available. To receive part of it quickly, I had to cancel the other part... but the fees remain the same... In fact, I ordered elsewhere what I was missing,... fast delivery is FREE for the same product... Have a nice day
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Bernard C.
Rating: 2 out of 5
following a purchase from 22/08/2025
The package was not delivered to our home as agreed.
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Michel S.
Rating: 3 out of 5
following a purchase from 13/08/2025
Received with a week's delay
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Christos L.
Rating: 2 out of 5
following a purchase from 19/08/2025
The device was slightly damaged (manufacturing fault), but not very serious.
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Damien D.
Rating: 3 out of 5
following a purchase from 18/08/2025
Fast shipping, quality product
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Maxime D.
Rating: 2 out of 5
following a purchase from 16/07/2025
Not satisfied with the order, several interlocutors, and each time different versions, result order received 1 month and a half after the order and 3 tons of apples lost
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Muriel F.
Rating: 2 out of 5
following a purchase from 11/08/2025
No, I am disappointed. I received rubber joints that do not match the photo. I have returned everything to you. You have received them. I am waiting for the refund. Thank you, Best regards
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antoine D.
Rating: 3 out of 5
following a purchase from 08/08/2025
Damage from not respecting the delivery date, despite having paid more for shipping costs.
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martial L.
Rating: 2 out of 5
following a purchase from 05/08/2025
Package not received completely. I'm still waiting for the rest.
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Michel G.
Rating: 3 out of 5
following a purchase from 27/07/2025
Expensive product
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REMI P.
Rating: 2 out of 5
following a purchase from 18/07/2025
Over two weeks I called twice to find out where my order was. I would have liked to be contacted to be informed that some items were out of stock and to be asked if the rest of the order was urgent, which it was. That said, I am satisfied with the items I received.
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François M.
Rating: 2 out of 5
following a purchase from 21/07/2025
More than 10 days to ship my order, claiming it's a computer problem. Otherwise, the product is as described.
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Jean marie M.
Rating: 2 out of 5
following a purchase from 28/07/2025
Your device doesn't really meet my expectations. Complicated automatic to change. Everything manual would have been enough. Thank you
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Jean-François C.
Rating: 2 out of 5
following a purchase from 20/07/2025
Product sent with delay then incomprehensible delivery from La Poste which means I couldn't retrieve the product before my departure on vacation and it will be too late afterwards.
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MARC D.
Rating: 2 out of 5
following a purchase from 26/07/2025
I ordered vacuum machine seals. In one of the photos, there was a pouch with 2 seals. Since I was also ordering for a friend, I ordered 2 items... and I only received 2 seals. Called Tompress, response was sir, the photos are not contractual, please send us an email to report the possible confusion regarding the photos...... and while you're at it, don't you want me to do your job !!!!!
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Lionel S.
Rating: 3 out of 5
following a purchase from 22/07/2025
Delivery delay too long not kept one week instead of 24 48 hours as announced Best regards
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Ghyslaine B.
Rating: 3 out of 5
following a purchase from 25/06/2025
2 of the jars ordered arrived in pieces. I contacted customer service, sent them photos of the condition of these jars upon arrival of the package, and I still have not heard back. I am disappointed.
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Marie helene B.
Rating: 3 out of 5
following a purchase from 12/07/2025
I got the wrong size of jam jars, they are too small. Not knowing how to return them, they are useless.
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Christophe M.
Rating: 2 out of 5
following a purchase from 13/04/2025
I waited three months to receive my order
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Philippe R.
Rating: 2 out of 5
following a purchase from 12/07/2025
Quality knife but slow delivery because the package was lost by their delivery partner Chronopost. It was for a gift. Arrived too late.
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Monique D.
Rating: 3 out of 5
following a purchase from 06/02/2025
I waited more than six months before receiving my order - without being notified by Tompress!
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Emile V.
Rating: 3 out of 5
following a purchase from 03/06/2025
Very satisfied with the product. I no longer have pigeons on my terrace. I recommend TomPress. The staff is pleasant. However, the postal service "colissimo" is terrible!! The delivery people managed not to come and pretended that I was absent!!!! while my disability kept me at home. apartment.
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GISELE N.
Rating: 3 out of 5
following a purchase from 29/05/2025
Perfect
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CHRISTOPHE R.
Rating: 3 out of 5
following a purchase from 27/05/2025
The product is of lower quality than I expected...
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