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C
Rating: 2 out of 5
the part I bought doesn't fit on the old REBER pushers I plan to buy the complete reinforced gear support for 5 l pushers because the plate has the same dimensions
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 561 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 3 stars
Reset filtersM
Rating: 2 out of 5
The lids are too small despite the care taken with my order.
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C
Rating: 3 out of 5
Delivery on Friday, arrival on Monday !!!!
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A
Rating: 3 out of 5
The delivery point was not respected, the post office is responsible, not tompress.
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P
Rating: 2 out of 5
Delivery was impeccable, even Tompress called me back to pick up the parcel as it couldn't be delivered to a relay point. On the other hand, the plastic mounting brackets were partly broken during assembly. Not strong enough
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J
Rating: 2 out of 5
Too bad the thread on the regulator I bought doesn't match and you don't have a reducer to suggest. 56€ lost for me.
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A
Rating: 2 out of 5
The wrong model was delivered. I needed the 0.80P model, not the 0.40P !!!! Size of cover ( 13cm x 13,8cm) With power cable entry on the case Looking forward to hearing from you.
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G
Rating: 3 out of 5
Not suitable for vinegar maker as thread length is not long enough. Too bad because it is a quality product.
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J
Rating: 2 out of 5
All right...
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G
Rating: 2 out of 5
I didn't receive what I ordered and I'm very upset.
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M
Rating: 2 out of 5
I received my parcel almost 3 weeks after my order. As my order was scheduled for Christmas, it arrived much too late...
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A
Rating: 3 out of 5
Ras bien
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E
Rating: 2 out of 5
After reserving my order on the internet and validating it by telephone with tompress, I went to the site to pick up my order. ACCEUIL DETESTABLE, I thought for a moment of leaving again (60 km). Luckily, a warehouseman finally intervened to make up for the sale. This isn't my first purchase, and I was very surprised by the evolution of the company.
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G
Rating: 3 out of 5
Not the right dimensions the ladle is 8.5mm for 8 on your description it won't fit in my tomato sauce jar (Le Parfait canning jar)
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P
Rating: 3 out of 5
Everything's good, except the 32/34 casings. They're bigger than usual and tear.
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V
Rating: 3 out of 5
Order well received. The article did not correspond at all to the presentation photo of the desired article. As it was an equivalent model with the same performance, I kept it. The item was a glass juice bulb.
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J
Rating: 3 out of 5
As requested
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A
Rating: 3 out of 5
Delivery problem with Chronopost. Delivery scheduled for December 27 and no news until January 4 despite messages to Chronopost. Parcel only picked up on January 6 even though I paid for urgent delivery.
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P
Rating: 2 out of 5
The lid of the pot arrived with a ding which does not seem to have been caused by transport. I will not return it for that but I am disappointed.
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C
Rating: 3 out of 5
Hello A little disappointed that the package arrived after Christmas Otherwise I like your products.
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K
Rating: 3 out of 5
Good quality hose except that I paid for express delivery but did not receive it quickly.
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S
Rating: 3 out of 5
Hi, I'm happy with the product, but I never received the freezer instructions....requested several times ...too bad.
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M
Rating: 3 out of 5
I did not receive any notification from the post office. They couldn't find my parcel at the post office. I had to look for it myself at the relay depot. A barcode or QR CODE is missing to identify the parcel.
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J
Rating: 2 out of 5
Complaint No. 1243, there is no sign fragile for dishes inside lack of packaging for amortization .
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F
Rating: 2 out of 5
The package received is not what was ordered
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Response from tompress.com
Hello,
Please contact our service department.
[email protected]
And with apologies for the inconvenience.
Please contact our service department.
[email protected]
And with apologies for the inconvenience.
T
Rating: 3 out of 5
Extra-long delivery
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P
Rating: 2 out of 5
An item was available 15 days after my order. I thought I would receive a 1st parcel 3 days later and a second 3 weeks later. But no, I had to wait. What's more, the waiting item turned out to have no delay and no message. I called them.
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V
Rating: 3 out of 5
I have mixed feelings about the material. The coating seems to come off after just one use, and black streaks are present in the chopper body when unpacked. The retaining screws loosen during use. I'm afraid this item won't last long. In addition, the system for holding the chopper to a table is poorly designed, as it only allows the chopper to be attached to the edge of the table. On an old chopper, this right-of-way was much greater.
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P
Rating: 3 out of 5
I'm usually very satisfied with the sawdust I use for smoking, but I took a 15kg bag. The granulometry is too large and consequently burns very poorly.
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A
Rating: 2 out of 5
Disappointed because I had ordered a crank and the tightening screw and I did not receive the tightening screw. Order preparation not up to scratch
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Response from tompress.com
Hello,
Please contact our sales department on 05 63 71 44 99.
Best regards.
Please contact our sales department on 05 63 71 44 99.
Best regards.
S
Rating: 2 out of 5
Package not delivered to date, an inquiry is underway with Chronopost. Please note that my problem is with the delivery and not with tompress.
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F
Rating: 2 out of 5
The products lived up to my expectations but the container was too large for the items, which were not wedged in place, so everything moved around and the salmon plates were damaged ....
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M
Rating: 2 out of 5
The sweater was badly folded In the box No bag around the sweater
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M
Rating: 3 out of 5
Parcel received with a broken jam jar: packaging not strong enough.
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P
Rating: 3 out of 5
pierced packaging the metal rod fell down at the shop when the deliveryman dropped off the item because the packaging was not up to scratch at all cordially yours
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L
Rating: 2 out of 5
Merguez spices with holes
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B
Rating: 3 out of 5
I had ordered hooks for the Fish Smoker and I didn't get them. When I called I learned that there was an undetermined delay. But they offered me replacement tips, which are quite suitable, and which I received within 48 hours.
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D
Rating: 3 out of 5
the fryer's control panel is not compliant the basket is too large it still bathes in oil
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J
Rating: 2 out of 5
Satisfied: product conforms, delivery ok I will recommend you in the future.
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P
Rating: 3 out of 5
Order impossible to cancel the next day and reimbursement pending because package refused by me because the employee on the phone told me to refuse it. It's been over a week since I refused it and I'm still waiting for a refund.
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