The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
The wire mesh is not tight enough. They'll let the mice through! One of the sides was badly tightened! In addition, you need to be able to choose which side of the door to open. In our case, we had to dismantle, turn over and screw on the other side. These are details, but I think you can improve on them.
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Rating: 4 out of 5
R A S .......... fast
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Mail not received for delivery Deliveryman top bone
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Rating: 2 out of 5
Correct packaging and very nice appliance but disappointed because at the end of the fondue when I wanted to wash the appliance there were vegetables stuck to the bottom and I had a lot of trouble cleaning it even though I've been making fondues with tefal for years and never had a problem. I called to ask for a commercial gesture, but it was a no. It's a shame that a big company like yours
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Response from tompress.com
Hello, the appliance has two heating intensities. Please make sure you select the right intensity so that your vegetables don't stick. Best regards.
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Rating: 2 out of 5
Delivery time too long, with Amazon I could receive it in max 48h for 8 postage included, I wanted to remain loyal to tompress, too bad Cordially Francis Cambois
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Response from tompress.com
Hello, We apologize for the inconvenience. You have paid 5.90 for delivery within 48 to 72 hours. We also offer express delivery (24h) in our delivery options. Kind regards
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Rating: 4 out of 5
Everything is of good quality. My only downside is that I don't know how to use the sausage mix because there's nothing on the website to explain how to use it.
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Response from tompress.com
Hello, for the dry sausage mix, use 25 g. of mix per kg and season to taste with salt and pepper. Best regards
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Rating: 2 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Speed of parcel delivery.
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Rating: 4 out of 5
The product ordered is compliant. However, the pricing information was not very clear. Maybe I'm stupid because the answers to my request for clarification were a bit ironic"........."
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Rating: 4 out of 5
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Rating: 4 out of 5
Respecting the deadlines announced at the time of the order?!...
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Rating: 4 out of 5
Very satisfied. Product completely conforms to the order. Delivery times respected.
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Rating: 4 out of 5
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Rating: 4 out of 5
++ products meet my requirements. - long lead times probably due to breakage - - a lot of paper for packaging in a too large box
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Rating: 4 out of 5
Easy enough to assemble. I have yet to test it!
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Rating: 4 out of 5
bjr; I am satisfied with the products (gimbals), but I would like to get a good discount if I need more".
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Response from tompress.com
because this product is very expensive! as I was in a hurry
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Rating: 4 out of 5
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Rating: 2 out of 5
The labels crinkle, very thin compared to the one I bought previously, another brand, which unfortunately are no longer on sale. On the other hand, there's nothing to say about order tracking and delivery.
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Rating: 2 out of 5
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Response from tompress.com
Hello, we've noticed a dissatisfaction, can you tell us more? Can we help you? Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
information and support. The products are always of good quality. Bradley smoker+cold smoke kit. Extra, as a replacement for a purely manual smoker, this smoker becomes pure happiness. A real pleasure hot or cold, everyone enjoys it.
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Rating: 4 out of 5
I was satisfied on the whole, except for the delivery times.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Engine assembled and tested with 2 birds Thank you.
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Rating: 4 out of 5
We were aware of the quality of the products ordered (this is our second order of these) and that's why we chose Tompress. However, we regret having had to wait since September 2022 for our order to be delivered (and even then, it was delivered following a request on our part) due to the out-of-stock condition of a small item (insignificant in relation to the
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Rating: 2 out of 5
after clicking on the grid it was the knife that was shipped!!! so bad service!!!
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Response from tompress.com
Hello, your order confirmation states that you ordered a chopper knife, which is why you received the knife you ordered. Best regards.
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Rating: 4 out of 5
Fast and compliant service. Thank you very much.
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
Accuracy and speed of service.
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Rating: 4 out of 5
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Rating: 2 out of 5
I was delivered 24 bottles of wine instead of 24 bottles of cider. My contact acknowledged the error on 07 02 and promised me a new delivery. Since then I have had no news and no response to the emails I send.
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Response from tompress.com
Hello, We apologize for the inconvenience. The product sent is indeed the wrong one. In order to send you your order, we have launched a new replenishment because as you had seen, you had ordered the last batches. As soon as we receive it, we'll send you the 2 batches you ordered. Best regards.
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Rating: 4 out of 5
Hello ! The drowned may be beatified, but they're still drowned. It's good for tompress to understand that when he posts a recipe on his magazine, he has to be very careful. I'm referring to the merguez and its 20g of salt per kg, which makes the product almost inedible. I tried 15g per kg, and it seems that at 12g the whole thing becomes inedible.
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Rating: 4 out of 5
The reliability and responsiveness of the service.
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Rating: 4 out of 5
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
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