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A
Rating: 4 out of 5
Very good material, good grip
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Delay ok quality ok 2 glasses broken, packaging on the sides very good, but not in the middle.
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A
Rating: 4 out of 5
It's a pity that the instructions for use or the technical data sheet are not available online on the product page. I was unpleasantly surprised to find that the model I'd chosen required me to wait for the sterilizer to reach temperature before starting the timer.
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A
Rating: 4 out of 5
Apart from receiving the order in three instalments, as the first 2 shipments were incomplete. Otherwise, the material is of good quality.
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A
Rating: 4 out of 5
Easy order, top products but problem with DPD carrier.
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A
Rating: 4 out of 5
I appreciate the short delivery time and the convenient, free shipping.
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A
Rating: 2 out of 5
Improve delivery... delivery is promised in 3-4 days on the site but in reality, it arrives 1 week after the promised 3-4 days!!!! Plus broken merchandise...
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Response from tompress.com
Hello, We are sorry for the 3 glass bottles that arrived broken. A refund is in progress. Kind regards.
A
Rating: 4 out of 5
Fine
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A
Rating: 2 out of 5
One of the pans has a chip on the handle (an enamel chip is gone). The handle burns after cooking: impossible to hold the pan without putting a cloth around it. In short, I'm rather disappointed.
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Response from tompress.com
Hello, the pans you have ordered are not equipped with a cold handle. It is necessary to protect yourself with a glove or a potholder before handling them hot. You can come back to us directly and show us the shine by sending us a photo by e-mail. Best regards.
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
25 l: Good capacity for preserving dry food, but for food-grade plastic I found it smelled very strong when opened. I therefore stored the unopened packets inside garbage can bags.
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A
Rating: 4 out of 5
the cookbook is there to encourage the purchase of other utensils. It would be nice to have one that's specific to what you've bought. In any case, I'd have appreciated some instructions on how to use my casseraole.
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Response from tompress.com
Hello, please contact us if you have any questions. A cookbook is indeed offered with the purchase of the juice extractor. I'm sorry it wasn't of use to you, but it can give you time indications for steaming or using your fruit or vegetable juices. However, I don't see any saucepans purchased from us... Best regards.
A
Rating: 4 out of 5
fast shipping
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A
Rating: 4 out of 5
the grate jammed when the blackberries passed through and became slightly deformed
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Fast delivery, only downside, product (sterilizer) more expensive than Mathon.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
The precautions taken to ensure that the product arrives intact
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Choice and speed of delivery
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A
Rating: 4 out of 5
I bought this equipment and it works very well, but the description mentions a nozzle: where is the nozzle? Thank you for your reply Vacuum pump
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Response from tompress.com
manual pressure relief valve
A
Rating: 4 out of 5
Bassin a little too low
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
As usual, no problem
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A
Rating: 4 out of 5
find materials that are more or less suited to my needs, but a wider selection (dimensions) would be welcome
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A
Rating: 4 out of 5
Responsive after-sales service. On the other hand, delivery tracking needs to be improved. I had to go to the delivery address three times after announcing three different delivery dates.
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A
Rating: 4 out of 5
Very good, heavy-duty cardan shafts
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A
Rating: 4 out of 5
perfect product, identical to the presentation, easy to use i recommend
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A
Rating: 4 out of 5
for the first time that I order, I am not disappointed and you are reactive when answering the phone.
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A
Rating: 4 out of 5
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A
Rating: 2 out of 5
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A
Rating: 4 out of 5
Le site
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A
Rating: 2 out of 5
The crocheted ones I ordered and received are much too short. When I ordered them on your website, no length was mentioned. I won't be able to use them with such a short length. I'm attaching a photo of a hook I already had that is the right length with one of your small hooks I received. You'll see the difference. And if you have hooks
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A
Rating: 4 out of 5
On transport
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A
Rating: 4 out of 5
fast order dispatch
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A
Rating: 4 out of 5
Catalog item
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A
Rating: 4 out of 5
Interesting value for money, but the bottom is a little weak. For dishes, be careful when the crate is placed on the floor... 25kg maximum load limit quickly reached.
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