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A
Rating: 4 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
The precautions taken to ensure that the product arrives intact
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Choice and speed of delivery
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A
Rating: 4 out of 5
I bought this equipment and it works very well, but the description mentions a nozzle: where is the nozzle? Thank you for your reply Vacuum pump
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Response from tompress.com
manual pressure relief valve
A
Rating: 4 out of 5
Bassin a little too low
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
As usual, no problem
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A
Rating: 4 out of 5
find materials that are more or less suited to my needs, but a wider selection (dimensions) would be welcome
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A
Rating: 4 out of 5
Responsive after-sales service. On the other hand, delivery tracking needs to be improved. I had to go to the delivery address three times after announcing three different delivery dates.
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A
Rating: 4 out of 5
Very good, heavy-duty cardan shafts
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A
Rating: 4 out of 5
perfect product, identical to the presentation, easy to use i recommend
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A
Rating: 4 out of 5
for the first time that I order, I am not disappointed and you are reactive when answering the phone.
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Rating: 4 out of 5
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Rating: 2 out of 5
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Rating: 4 out of 5
Le site
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A
Rating: 2 out of 5
The crocheted ones I ordered and received are much too short. When I ordered them on your website, no length was mentioned. I won't be able to use them with such a short length. I'm attaching a photo of a hook I already had that is the right length with one of your small hooks I received. You'll see the difference. And if you have hooks
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Rating: 4 out of 5
On transport
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Rating: 4 out of 5
fast order dispatch
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A
Rating: 4 out of 5
Catalog item
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A
Rating: 4 out of 5
Interesting value for money, but the bottom is a little weak. For dishes, be careful when the crate is placed on the floor... 25kg maximum load limit quickly reached.
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A
Rating: 4 out of 5
Very happy with the products, unfortunately the carrier was not the most delicate as 2 pots were completely broken.
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Response from tompress.com
Hello, I'm sorry to hear that, but please send us the information directly by e-mail: [email protected] or by phone +33563714499 or via the website https://www.tompress.be/PS-contact.aspx. Please feel free to take one or more photos of the damage and attach them to your e-mail. Best regards.
A
Rating: 4 out of 5
Tompress is a serious company. The people I talk to on the phone are very nice. The products are beyond reproach. A small hitch: the frying pan I bought recently is a bit sticky.
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Response from tompress.com
Hello, Thank you very much for your positive comment.... A little advice for your cast iron pan: don't hesitate to recaulk the pan so that it no longer sticks, and repeat the operation if necessary. If it helps, here are some tips on how to proceed: https://www.tompress.com/A-10001130-culotter-un-ustensile-en-fonte.aspx Sincerely yours.
V
Rating: 4 out of 5
Very courteous, good delivery service
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Rating: 4 out of 5
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A
Rating: 2 out of 5
Jars do not seal on sterilization
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Response from tompress.com
Hello, what do you mean? Please contact our customer service to clarify the use of these jars and find a suitable solution. You can contact us on 05 63 71 44 99 or [email protected] or via the website: https://www.tompress.com/PS-contact.aspx. Kind regards.
A
Rating: 4 out of 5
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A
Rating: 2 out of 5
I had to phone to receive my order because more than a week after ordering I had not received any information. The plancha has a shock in a corner and the oil dispenser is missing which was missing when I ordered and I have no information on when I will receive this missing item. I remain more than skeptical about the future of my future purchases from you. In the meantime
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Response from tompress.com
Hello, We apologize for the inconvenience. The oil spray will be sent to you free of charge as soon as production is complete, as agreed during your telephone conversation. For the plancha, we require the delivery note containing your reservations to the carrier so that we can take the necessary steps. Best regards.
A
Rating: 4 out of 5
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
good value for money.
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Rating: 4 out of 5
Package very well packed. Fast delivery. I recommend
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Rating: 4 out of 5
I liked the speed of delivery..... I didn't like the fact that there was no bolt on the tap step.
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Rating: 4 out of 5
Good telephone reception Good product Very average carrier delivery
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Rating: 4 out of 5
fast delivery perfect
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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