Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/01/2022 à 18h43

Delivery compliant, fast and secure. Nevertheless, very large ecological package

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Acheteur Vérifié

Rating: 2 out of 5

Published on 13/01/2022 à 09h14

2 months to receive a grinder joint that costs three times nothing is a long time !!!!!!!

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Response from tompress.com Published on 17/01/2022

Hello, Our apologies, the restocking time was longer than expected. Kind regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/01/2022 à 08h23

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/01/2022 à 08h13

fast order processing

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/01/2022 à 07h17

Correct approach times

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2022 à 17h14

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2022 à 14h45

Product conforms.thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2022 à 14h07

NULL

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/01/2022 à 13h03

Material conforms and sent quickly. Company to recommend.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/01/2022 à 10h47

Hello, Despite a small communication error, the article ordered corresponded to the request in quality and price! Best regards!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/01/2022 à 20h30

Serious about the order, but a little long to receive the part.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/01/2022 à 07h08

Good material. Improve delivery.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 05/01/2022 à 21h11

My order arrived 3 weeks late without a message to warn me... No commercial gesture to apologize... very disappointed for this first order.

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Response from tompress.com Published on 12/01/2022

Hello, Your satisfaction is important to Tom Press. Of course, we are sorry for the delay in the supply of certain items in your order and remain mobilized to maintain our quality of service despite the operational difficulties encountered. Sincerely yours.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/01/2022 à 09h14

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/01/2022 à 15h25

Hello, the telephone reception is very pleasant. We had a little problem" with the delivery.

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Response from tompress.com Published on 29/11/-0001

but it all worked out in the end.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/01/2022 à 11h03

p SatisfiedtaS

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Acheteur Vérifié

Rating: 2 out of 5

Published on 04/01/2022 à 09h09

Very disappointed with the waiting time to receive my parcel. Ordered on November 19, arrived on December 23 with no message in between. I had to make a claim to be told that it was out of stock, if I had known this beforehand I could have chosen another item.

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Response from tompress.com Published on 01/01/1970

Hello, We understand your disappointment, we indicate on the site the stock in real time and the availability is indicated with the mention "In stock" just to the right of the photo.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/01/2022 à 05h11

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2022 à 18h01

faster delivery

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/01/2022 à 14h21

Easy contact and ordering. Shipping speed to be improved

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Acheteur Vérifié

Rating: 2 out of 5

Published on 03/01/2022 à 10h14

The parcel arrived one month after ordering, I was not informed of anything, I had to call to find out what was going on.

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Response from tompress.com Published on 03/01/2022

Hello, I'm sorry, but 2 e-mails were sent to you on 22/11 and 22/12. Kind regards.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 03/01/2022 à 09h56

Great products and perfect service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2022 à 08h54

Products received promptly with no problems. As usual

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2022 à 08h33

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2022 à 07h40

Delivery as ordered, but the delivery time was one week instead of the 48 hours announced.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2022 à 07h08

Very well done site and impeccable delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/12/2021 à 18h43

the machine for tomato sauces

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/12/2021 à 10h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/12/2021 à 08h46

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/12/2021 à 07h26

Fast delivery, doesn't take up too much space, pretty as pictured, tempers well, only problem is that it takes too long to make 30 minutes for 1kg of chocolate and there's no information on electricity consumption.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/12/2021 à 07h20

RAS of particular, of the order to the delivery, and to the wait of the quality of the product all it went well

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2021 à 10h09

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Acheteur Vérifié

Rating: 2 out of 5

Published on 28/12/2021 à 10h27

Hello, I placed an order for a flambadou on December 14th. You informed me the same day that the parcel had left by Colissimo. Worried that I hadn't received anything, I checked my account on December 17, and to my great surprise, it said that the parcel had been delivered the day before..... I have reported this problem by calling you, you must do some research with Colissi.

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Response from tompress.com Published on 05/01/2022

Hello, Our after-sales service has followed up the complaint with the postal services and has sent you all the information by e-mail. We are awaiting your return for file 28271. Best regards.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 28/12/2021 à 10h08

Order not delivered. I placed an order on 13 12 2021 and it was not delivered. After 2 complaint emails and a telephone conversation I have been offered a refund. I hope this will be done as soon as possible. Your site is well done, too bad for a first order!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/12/2021 à 09h15

No comments, fast delivery and quality / compliant product.

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verified buyer

Rating: 2 out of 5

Published on 27/12/2021 à 22h27

I recently placed an order and was having difficulty with the website attempting to pay via credit card. I repeatedly got an error from the site, so decided just to pay via bank transfer, the other option. I made payment immediately, but they did not acknowledge the payment. About a week later they still hadn't shipped the order so I contact them and they told me they hadn't received my payment. I

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/12/2021 à 16h21

The product is good, corresponds to the description. It is practical and serves its intended purpose. The service is of the highest quality. Thank you for everything

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2021 à 09h02

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2021 à 08h59

Top change nothing

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2021 à 08h03

satisfied with my order already knowing your products order later

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