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Rating: 4 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 566 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Satisfied with my order (small downside a catalog to avoid going on your site to benefit friends) thank you
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A
Rating: 4 out of 5
very good site
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
No problem correct delivery nothing to say about what I bought recommends tompress
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Very fast service.
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A
Rating: 2 out of 5
The type 22 stainless steel knife does not fit on the screw of the reber meat mincer.
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Response from tompress.com
Hello, do you also have a type 22 chopper? Is it an electric model? Best regards.
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
All right!
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V
Rating: 4 out of 5
Unfortunately, it was not possible to open the cabinet in the presence of the driver. The driver had disappeared like lightning without a signature. We therefore only discovered the defective grille later. However, the cabinet is still very nice.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Just as I expected, used this weekend perfectly
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
the speed of delivery is very good.
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A
Rating: 4 out of 5
Delivery compliant, fast and secure. Nevertheless, very large ecological package
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A
Rating: 2 out of 5
2 months to receive a grinder joint that costs three times nothing is a long time !!!!!!!
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Response from tompress.com
Hello, Our apologies, the restocking time was longer than expected. Kind regards.
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
fast order processing
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A
Rating: 4 out of 5
Correct approach times
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Product conforms.thank you
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Material conforms and sent quickly. Company to recommend.
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A
Rating: 4 out of 5
Hello, Despite a small communication error, the article ordered corresponded to the request in quality and price! Best regards!
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A
Rating: 4 out of 5
Serious about the order, but a little long to receive the part.
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A
Rating: 4 out of 5
Good material. Improve delivery.
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A
Rating: 2 out of 5
My order arrived 3 weeks late without a message to warn me... No commercial gesture to apologize... very disappointed for this first order.
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Response from tompress.com
Hello, Your satisfaction is important to Tom Press. Of course, we are sorry for the delay in the supply of certain items in your order and remain mobilized to maintain our quality of service despite the operational difficulties encountered. Sincerely yours.
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Hello, the telephone reception is very pleasant. We had a little problem" with the delivery.
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Response from tompress.com
but it all worked out in the end.
A
Rating: 4 out of 5
p SatisfiedtaS
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A
Rating: 2 out of 5
Very disappointed with the waiting time to receive my parcel. Ordered on November 19, arrived on December 23 with no message in between. I had to make a claim to be told that it was out of stock, if I had known this beforehand I could have chosen another item.
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Response from tompress.com
Hello, We understand your disappointment, we indicate on the site the stock in real time and the availability is indicated with the mention "In stock" just to the right of the photo.
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
faster delivery
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A
Rating: 4 out of 5
Easy contact and ordering. Shipping speed to be improved
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A
Rating: 2 out of 5
The parcel arrived one month after ordering, I was not informed of anything, I had to call to find out what was going on.
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Response from tompress.com
Hello, I'm sorry, but 2 e-mails were sent to you on 22/11 and 22/12. Kind regards.
V
Rating: 4 out of 5
Great products and perfect service
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A
Rating: 4 out of 5
Products received promptly with no problems. As usual
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