Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 373 published reviews
5 16,9k 79% 4 2 829 13% 3 706 3% 2 408 2% 1 513 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 2 and 4 stars

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G
gilles T.
Rating: 4 out of 5
following a purchase from 06/01/2026
Careful shipping but a bit long
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BERNARD F.
Rating: 4 out of 5
following a purchase from 26/12/2025
Perfect
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jacky S.
Rating: 4 out of 5
following a purchase from 08/01/2026
very well
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Response from tompress.com
Hello,
We are delighted that your experience went well and we hope to have the pleasure of seeing you again for your next order.

Best regards,
Customer Service
Tom Press
P
Pascale B.
Rating: 4 out of 5
following a purchase from 02/01/2026
the 2nd my order has arrived complete
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Response from tompress.com
Hello,

We are glad that your experience went well and we hope to have the pleasure of seeing you again for your next order.

Best regards,
Customer Service
Tom Press
P
Pietro V.
Rating: 4 out of 5
following a purchase from 03/01/2026
Fast shipping, delivery delayed due to weather. Part conforms to the description!
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Response from tompress.com
Hello,

Thank you for your feedback.
We are also pleased that the part meets your expectations.
We hope to see you again for your next shopping experience.

Best regards,
Customer Service
Tom Press
A
Alain G.
Rating: 4 out of 5
following a purchase from 04/01/2026
I only received my package on Tuesday, January 13. It was supposed to arrive on Wednesday, January 8, but the snow and the hackers from La Poste delayed the delivery. Package arrived in very good condition.
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Response from tompress.com
Hello,

We are happy to hear that your package arrived in very good condition, despite the delay.

Best regards,
Customer service
Tom Press
J
Jean-michel A.
Rating: 4 out of 5
following a purchase from 04/12/2025
Order a bit long
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bernard C.
Rating: 4 out of 5
following a purchase from 30/12/2025
Very good
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Benoit P.
Rating: 4 out of 5
following a purchase from 26/12/2025
Nickel article, but the paint is too thick and unnecessary on the flambadou
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Luc B.
Rating: 4 out of 5
following a purchase from 25/12/2025
Very good site
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Bénédicte V.
Rating: 2 out of 5
following a purchase from 14/12/2025
My package announced as delivered, I only received it 3 days later!
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janvier L.
Rating: 2 out of 5
following a purchase from 24/12/2025
My order concerned a 7cm filter and I received an 8cm filter, please check the requests!
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JACQUES R.
Rating: 4 out of 5
following a purchase from 24/12/2025
Very good
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JEAN-FRANCOIS V.
Rating: 4 out of 5
following a purchase from 24/12/2025
Very good material, impeccable.
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christian D.
Rating: 4 out of 5
following a purchase from 27/10/2025
With a lot of delay but it arrived thank you
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Sophie B.
Rating: 4 out of 5
following a purchase from 12/12/2025
Fast order and careful shipping. Product matches the description and also the photo (important when choosing color)
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Gérard F.
Rating: 4 out of 5
following a purchase from 19/12/2025
Very satisfied with my order
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EVELYNE S.
Rating: 4 out of 5
following a purchase from 03/11/2025
Order received within the expected time... article conforms to the order
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georges F.
Rating: 4 out of 5
following a purchase from 18/12/2025
Very good product meets my expectations
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DIDIER R.
Rating: 2 out of 5
following a purchase from 17/12/2025
I did not receive the correct part.
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joelle C.
Rating: 4 out of 5
following a purchase from 15/12/2025
Speed of shipping Perfect packaging I recommend
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Bruno T.
Rating: 4 out of 5
following a purchase from 04/08/2025
Well received.
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Marc A.
Rating: 4 out of 5
following a purchase from 16/12/2025
Perfect
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jean marc G.
Rating: 2 out of 5
following a purchase from 15/12/2025
Bad delivery I went to pick up the package.
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Jean Claude P.
Rating: 4 out of 5
following a purchase from 09/12/2025
Good
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Gilles L.
Rating: 4 out of 5
following a purchase from 11/12/2025
Easy to order, fast delivery and close to the announced time. Product well packaged and good quality in line with the promise.
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Response from tompress.com
Hello and thank you!
The whole team joins me in wishing you a wonderful year 2026!
E
ERIC L.
Rating: 4 out of 5
following a purchase from 08/12/2025
No problem. Fast shipping
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nathalie A.
Rating: 2 out of 5
following a purchase from 08/12/2025
the parts do not match. I contacted customer service but received no response to know the procedure for a return!
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Annick A.
Rating: 4 out of 5
following a purchase from 15/10/2025
Very good thank you
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Guy M.
Rating: 4 out of 5
following a purchase from 08/12/2025
It is mainly about the delivery that I am not satisfied, the delivery point I chose never received my package, it was dropped off at the post office in Roussillon, I do not understand why, can you inquire about it because if I have another order to place I would like to know. Thank you
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Response from tompress.com
Hello Mr. Molay,
We have noted this inconvenience. We will contact you to give you some explanations.
Best regards.
J
Jean pierre L.
Rating: 4 out of 5
following a purchase from 08/12/2025
Order received on time, but the purchased product does not match the description. Net too narrow
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Response from tompress.com
Hello and thank you for your message.
Do not hesitate to call us at 05 63 71 44 99, we will look for a solution.
Best regards
B
Bernard F.
Rating: 4 out of 5
following a purchase from 09/11/2025
Good
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DIDIER M.
Rating: 4 out of 5
following a purchase from 04/12/2025
GOOD
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REGIS R.
Rating: 2 out of 5
following a purchase from 18/11/2025
The product is not identical to the photo: I wanted a 100 percent wood item and not wood/PVC
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LAURENCE D.
Rating: 4 out of 5
following a purchase from 05/12/2025
Everything went well, except that the Post did not inform me that the package had arrived. Fortunately, I called you, it was you who informed me. Best regards,
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Alain D.
Rating: 4 out of 5
following a purchase from 03/12/2025
Nothing to report
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Patricia F.
Rating: 4 out of 5
following a purchase from 26/03/2025
Satisfied
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gilbert R.
Rating: 4 out of 5
following a purchase from 18/11/2025
nothing to report
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Nadine G.
Rating: 4 out of 5
following a purchase from 23/11/2025
Just delivery a bit long
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Philippe G.
Rating: 2 out of 5
following a purchase from 01/12/2025
The labels stuck on the pastry horns were very difficult to remove. The glue was too resistant. For a food utensil, this is not suitable.
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