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A
Rating: 4 out of 5
Hello everyone, my canister is of very good quality and suits my needs very well.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 4 stars
Reset filtersA
Rating: 2 out of 5
For a missing item, delivery delayed 2 weeks. No commercial gesture.
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A
Rating: 4 out of 5
Nice quality mandolin, tried with apples, 1 mm slices, very good.
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A
Rating: 4 out of 5
So everything went well, nothing to say...
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A
Rating: 4 out of 5
All fine, except for the lid, which is broken in one corner.
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A
Rating: 4 out of 5
Delivery time may be a little long, but it was announced when I ordered and was certainly respected. I'm happy with this service.
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A
Rating: 4 out of 5
not very well received on the phone
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 4 out of 5
Delivery problem due to the post office for which Tom Press is not responsible Otherwise perfect product I recommend
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A
Rating: 4 out of 5
A very large box given the volume of the products, but nothing damaged or broken, so nothing to complain about!
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A
Rating: 2 out of 5
Following a previous purchase from Tompress I was to receive documentation. To date I have received nothing. I am particularly disappointed by the customer service.
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Response from tompress.com
Hello, Everything was sent by e-mail on 16/03, I'll send it again immediately. Take a good look at the spam and other unwanted lists in your mailbox. Best regards.
A
Rating: 2 out of 5
very good products, as usual delivery time ( almost 3 months ) and customer service ( no information about the delay if it is not the customer who calls every month !!!! ) absolutely not up to standard
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A
Rating: 4 out of 5
good stuff
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A
Rating: 4 out of 5
Bag a little too short... 50 centimeters would be perfect for filet mignon !!!
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A
Rating: 2 out of 5
Order placed on 11/01/21 and received around 20/02... More than mediocre quality.
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Response from tompress.com
Hello, We apologize for the longer than expected delay. Is the item not to your liking? You can return it, please contact our customer service department on 05 63 71 44 99 for return instructions. Best regards.
A
Rating: 4 out of 5
delivery conforms, but not yet in use. To be seen
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A
Rating: 4 out of 5
You had indicated 2 weeks before receiving the products and in the end I waited 6 weeks...
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Response from tompress.com
Hello, Our apologies, production and restocking are still affected by the crisis situation. Kind regards.
A
Rating: 4 out of 5
Perfect!
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
Shame: a big delay in delivery due to one item being out of stock! Otherwise, everything else is fine.
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A
Rating: 2 out of 5
4 months for a baneton...
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A
Rating: 4 out of 5
Very satisfied with the responsiveness and delivery times. The product is as expected. The closure of the cap is a little resistant however...
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A
Rating: 4 out of 5
Very
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A
Rating: 4 out of 5
very good site, despite an inefficient search engine if you don't have the paper catalog
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A
Rating: 4 out of 5
Very fast delivery and receipt of the parcel in very good condition! I didn't need to contact customer service, so I'm fine with that! One disappointment to note, I thought the book was illustrated, which is not at all the case, so perhaps consider making some visuals of the book available on the article page! That doesn't prevent me from recommending purchases via this site!
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A
Rating: 4 out of 5
triple zero already in the garbage can
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A
Rating: 4 out of 5
Thank you for letting us know when a product is out of stock, because we can understand that. But above all, you must deliver the rest of the order or at least call us and ask our opinion as to the urgency of the order. Thank you for your telephone reception (and yes, we were the ones who called to express our surprise at the delay in delivery).
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C
Rating: 4 out of 5
everything as described
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A
Rating: 4 out of 5
I'm not convinced about the quality of the stove...
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A
Rating: 2 out of 5
i sent you an email on march 04 and i have not yet received a reply. an item received does not correspond to the order it is normal that the return costs are at your expense. thank you for your kind attention. Customer n°2119243 N° FX574365
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Response from tompress.com
Hello, We replied to your e-mail on 03/03 and are waiting for the photo of the item received before taking any further action. Please send them to [email protected]. Best regards.
A
Rating: 4 out of 5
Satisfied with my purchase but haven't used it yet!
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A
Rating: 4 out of 5
article which corresponds to our expectations On the other hand sunken at the bottom of the pot, as the deliveryman deposits and sets out again without signature, it is difficult to make the control in his presence.
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A
Rating: 4 out of 5
good for the moment no leakage thank you
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A
Rating: 2 out of 5
Products ordered in November 2020 for Christmas received in February 2021 Too bad... .
Impeccable packaging.
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Impeccable packaging.
A
Rating: 4 out of 5
I bought a small manual vacuum pump which is mediocre,
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A
Rating: 4 out of 5
order delivered well and on time. good communication from the driver.
too bad the order didn't totally match, hence my call to customer service tomorrow to find out...
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too bad the order didn't totally match, hence my call to customer service tomorrow to find out...
A
Rating: 4 out of 5
the description of certain items (e.g. lids) is not complete and may lead to ordering errors.
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A
Rating: 4 out of 5
I'm a regular user of Tompress, and always very satisfied.
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A
Rating: 4 out of 5
very satisfied with tompress for over 10 years .company listens to its customers.unfortunately I ordered the card for my vacuum meter machine reber 9340n.and it is not the right one I went through the service av who gave me a no a meter on my return package. This parcel is on its way waiting for my reimbursement.I will come back later for a new order.merci a v.
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A
Rating: 4 out of 5
As described Quick delivery One small problem: my name wasn't on the parcel, so I wasn't informed that it was available at the parcel post.
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