The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Hello, is the flavoring still usable? Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
We ordered a lever-operated puree grinder and were very disappointed because the holes are too large, which means that we get a lumpy puree. We wanted to replace it with a classic vegetable grinder but you refused to take it back, so we bought elsewhere. If the diameter of the holes had been indicated, we wouldn't have bought! You are therefore responsible.
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Response from tompress.com
Hello, depending on the variety of potato, you can increase the cooking time to obtain a smoother result and incorporate hot milk. As the item is used, it is not possible to return it at the purchase price. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
always good products at good prices
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Acheteur Vérifié
Rating: 4 out of 5
One item was unavailable, so the order was postponed, and I didn't see it in the conditions. This was resolved after a phone call to customer service.
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Acheteur Vérifié
Rating: 4 out of 5
Quick handling of my order. The only drawback is that the piece I received was delivered in a simple plastic envelope. A bubble envelope might have been more appropriate to protect it during transport.
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Acheteur Vérifié
Rating: 4 out of 5
Content.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 2 out of 5
10 days late delivery. And I'd still be waiting if I hadn't phoned 5 times!
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Response from tompress.com
Hello, The carrier was unable to deliver immediately to the delivery address and we are very sorry. Yours sincerely
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Acheteur Vérifié
Rating: 4 out of 5
Very good product
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Acheteur Vérifié
Rating: 2 out of 5
Socca plate received 4 weeks after order although it was in stock. The socca plate only withstands 220° whereas the socca cooks at over 300º.... So impossible to use Disappointed!
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Acheteur Vérifié
Rating: 4 out of 5
I did not receive the invoice for the product. There is no advice on how to use the product (especially the first time).
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Response from tompress.com
Hello, Our apologies. I'll send you these items by e-mail immediately. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
dehydrator ordered on August 8, 2020 was to be delivered within 1 week. You didn't mention that it was out of stock. In addition, it was impossible to track my order on my account. I called customer service and they told me that the product I had ordered would be delivered 10 days later.
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Acheteur Vérifié
Rating: 4 out of 5
The products or the speed of delivery: ok. On the other hand, the website is unbearable. My first thought was that it wasn't adapted to tablet format, so I went to a PC and had the same problem. The keyword search doesn't work, you have to go through Google to do the search and then return to the site... no suggestion for a similar product... worse than sncf.
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Acheteur Vérifié
Rating: 4 out of 5
Good address
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Acheteur Vérifié
Rating: 4 out of 5
first order satisfaction correct delivery times in this period....
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Acheteur Vérifié
Rating: 4 out of 5
Order conformed and delivered on time
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Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery, quality and solid material.
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Acheteur Vérifié
Rating: 4 out of 5
not yet used the products.
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Acheteur Vérifié
Rating: 4 out of 5
package mishandled, some parts bent
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Acheteur Vérifié
Rating: 4 out of 5
We had a delay on the delivery following a restocking, if I had not phoned I would not have known. It would be appropriate to send an email or letter to warn of the delay in delivery, I think .....
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery not yet tested
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Acheteur Vérifié
Rating: 4 out of 5
Screw caps do not conform
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Response from tompress.com
As soon as you feel resistance, stop immediately, otherwise you risk crushing the lugs. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
it's a pity that the item ordered was out of stock and that the fact was not mentioned when the order was placed. This year's jams will be paraffin-free.
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Acheteur Vérifié
Rating: 4 out of 5
Very pleased
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Acheteur vérifié
Rating: 2 out of 5
Order tracking is poor...
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Acheteur Vérifié
Rating: 4 out of 5
geodis didn't let us know it was coming...strange oversight! but luckily, I was there....
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Acheteur Vérifié
Rating: 4 out of 5
Super
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery, well packaged product, meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied although the locker presents some lacks of painting but put in a cellar that will not be seen A remark also on the order with an e-mail of thanks but without indicating a delivery period a little too long to wait without news.... in spite of everything I will recommend gladly
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Acheteur Vérifié
Rating: 4 out of 5
I'm very happy.it's a pity that I didn't have the totality of my order which I modified to have the right to my promotion.otherwise for the customer service a liver and fortunately that once I fell on a lady not friendly at all when I inquired about my order which had been made several months ago. This lady told me I was cancelling your order so that was the end of the matter.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say: the order was correct
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Acheteur Vérifié
Rating: 4 out of 5
Product comfort as described
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time too long
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Acheteur Vérifié
Rating: 4 out of 5
product problem solved very quickly with olivier very satisfied with product
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Acheteur Vérifié
Rating: 4 out of 5
I noticed a delay in delivery. When I asked how long it would take, I was told that an item was missing, and that they couldn't deliver what wasn't there.
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Response from tompress.com
read the GTC Madame". In the General Terms and Conditions
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Acheteur Vérifié
Rating: 4 out of 5
- Delivery postponed by 2 months ...
- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
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Acheteur Vérifié
Rating: 2 out of 5
Order received with breakage and I have not been reimbursed for the breakage that was caused.
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Response from tompress.com
Hello, The refund was made this morning. Best regards.
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