The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Hello, the restocking took a little longer than expected, yes, because of the exceptional health situation. Everything seems to be gradually returning to normal. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Despite a slightly long delivery time, which I can understand, the item I ordered was exactly what I expected. Nothing to say and thanks again. I'll be recommending you.
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Acheteur Vérifié
Rating: 4 out of 5
Slightly long delay (over a month) for processing the order, but reported on the site and in connection with the pandemic. Entirely satisfied with the rest.
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Acheteur Vérifié
Rating: 4 out of 5
continue
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Acheteur Vérifié
Rating: 4 out of 5
Second order with this supplier and still very satisfied with the quality of the products and the service.
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Acheteur Vérifié
Rating: 2 out of 5
The goods took a month to be shipped. I had to insist that it be shipped. Because one of the items wasn't in stock, the whole order was put on hold, which is a bit of a mess.
Then the parcel was delivered, with the bag containing beef casings bursting inside. I can't tell you the smell. In short, when the going gets tough, the tough get going.
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Response from tompress.com
Hello, We tried to contact you as soon as we received the order and left a message to suggest you to change the unavailable item. I don't see the description for the hoses, please contact our customer service department on 05 63 71 44 99 or [email protected]. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
as I expected
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Acheteur Vérifié
Rating: 4 out of 5
Item meets my expectations Points for improvement: it would be nice to have a protection for the stone (bag or something like that); in addition, the pizza peel could be of slightly higher quality, especially as it is very practical.
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Acheteur Vérifié
Rating: 4 out of 5
Very clean product Corresponds to the description
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Acheteur Vérifié
Rating: 4 out of 5
Rather long delivery times, but products conform
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Acheteur Vérifié
Rating: 4 out of 5
Very good product that met our expectations. I would recommend it to a friend.
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Acheteur Vérifié
Rating: 4 out of 5
Very pleased
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Acheteur Vérifié
Rating: 4 out of 5
Longer than expected.
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Acheteur Vérifié
Rating: 4 out of 5
as always, quality products and top-notch service. if we don't give you as many stars as possible, it's just because perfection doesn't exist. i recommend tompress.
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Acheteur Vérifié
Rating: 4 out of 5
Very good products
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Acheteur Vérifié
Rating: 4 out of 5
Corect product - shame it got crushed in transit - could have put it in a box instead of an envelope
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Acheteur Vérifié
Rating: 4 out of 5
meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time not respected. Too bad the rest of my order wasn't delivered with my first delivery as planned.
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Acheteur Vérifié
Rating: 4 out of 5
first order all went well
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Response from tompress.com
Perfect, see you soon on our site.
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Acheteur Vérifié
Rating: 4 out of 5
I will order again as soon as I need it.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time a little long for an internet order, even in this covid period.
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Acheteur Vérifié
Rating: 4 out of 5
Very happy with the service, even if delivery could be a little quicker in Belgium.
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Acheteur Vérifié
Rating: 4 out of 5
good service and order, then we'll see how the device is used.
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Acheteur Vérifié
Rating: 4 out of 5
Time between order and delivery a little long
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Acheteur Vérifié
Rating: 4 out of 5
The chopper is great, very good product Everything was perfect, cardboard in good condition perfect delivery despite that I have a broken plastic part.
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Acheteur Vérifié
Rating: 4 out of 5
Superb
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Acheteur Vérifié
Rating: 4 out of 5
Customer service is totally impervious to negotiation, but everything else is absolutely impeccable: perfect delivery packaging, top-quality materials, on-time delivery. I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
Good. Good material. Ordered corer for figs. Customer service told me it worked, but there are still a few pips left, even though most of them have been removed. Too bad there's no proposed grid with holes of less than 1 mm, which would solve the problem...
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Acheteur Vérifié
Rating: 4 out of 5
hello , I'm sorry that a suitable funnel (unavailable in stores) is not included in the shipment, I'm having trouble with a plastic bottle, the nuts even crushed does not pass otherwise the press works well despite it is small (with a larger size at the supply hole would have avoided clogging) otherwise it works well overall
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Acheteur Vérifié
Rating: 4 out of 5
Good product, highly recommended for back sufferers.
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Acheteur Vérifié
Rating: 4 out of 5
A word of advice to funnel users: use sandpaper at the end of the funnel to prevent the casings from bursting.
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Acheteur Vérifié
Rating: 4 out of 5
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
It's a shame to be able to order items that are not in stock, which means that the order arrived very late (over a month). On the other hand, customer service is always quick to respond and the material is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
Fast response from customer service Choice of products
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Acheteur Vérifié
Rating: 4 out of 5
This basin corresponds to the product description, good value for money.
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Acheteur Vérifié
Rating: 4 out of 5
The site is great and shipping is ultra fast, but the product is really bad.
In short, I really feel like I've thrown money out the window.
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Response from tompress.com
Hello, If you haven't used it, you can return it to us. Please contact our customer service department for details at [email protected]. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, there are no instructions for my tompress dehydrator? thank you.
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Response from tompress.com
Hello, Our apologies, we sent it to you by e-mail yesterday. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Perfect Thank you
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Acheteur Vérifié
Rating: 4 out of 5
Super product very good
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Acheteur Vérifié
Rating: 4 out of 5
Not yet served
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