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A
Rating: 4 out of 5
Fast service
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
The BIG black spot is the delivery by post....2 broken verrines .
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Response from tompress.com
Hello, our after-sales service has taken care of everything. Best regards.
A
Rating: 4 out of 5
The wooden stamps for butter are not deeply enough engraved.... I'm still waiting for my ferments and rennets orders on 15.5.......
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Response from tompress.com
Hello, we are waiting for them to be restocked. Your order will be dispatched as soon as possible. Best regards.
A
Rating: 4 out of 5
Never disappointed by the quality of the equipment
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A
Rating: 4 out of 5
Last time it was 12 days. This time it's 14 days. But in general it's good.
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A
Rating: 4 out of 5
Satisfied so far with your services delivered quickly compliant products a little too much advertising in the packages but good ...
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A
Rating: 4 out of 5
Hello, I placed an order with you. I phoned to find out the delivery time, as I had been waiting for several days. Your employee told me that an item was out of stock and that upon receipt, my order would be shipped. I still had nothing, so I called you a second time and was told that the item had been discontinued. what happens if I don't call?
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A
Rating: 4 out of 5
Average for delivery, but you have to take the context into account. In general, it's very good.
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A
Rating: 4 out of 5
cde confirmed and on time no particular problem
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A
Rating: 4 out of 5
Very good product Meets my expectations
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A
Rating: 4 out of 5
Cost too high. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
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A
Rating: 4 out of 5
Quality product
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A
Rating: 2 out of 5
Very long delivery with no information. Good quality products, but much faster elsewhere.
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A
Rating: 4 out of 5
delivery a little long but given the current circumstances it is normal, good product received
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A
Rating: 4 out of 5
late delivery due to exceptional situation
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A
Rating: 4 out of 5
Excellent customer service!
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Products conform to my order. But for delivery, Chronopost, as usual, is pitiful. They show great ingenuity to make customers' lives miserable. In this case, no pick-up delivery. I went to pick it up in a remote area 20 kms from home. Waiting outside in a queue (virus obliges). Colissimo is less rotten, that's for sure.
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A
Rating: 4 out of 5
No problem as usual
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A
Rating: 4 out of 5
Super effective product. 2 in 1.
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A
Rating: 4 out of 5
The pellet tongs are of only "average" workmanship, which detracts from the overall rating. I would have preferred stainless steel, or at least that the material be mentioned. In this case, it's a combination of materials that I wouldn't call very noble.
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A
Rating: 4 out of 5
Serious and fast
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Fast delivery Small error in order quickly corrected Good product
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A
Rating: 4 out of 5
Delivery on time, product arrived undamaged.
Cake production resumed.
Keep this address !!!!!
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Cake production resumed.
Keep this address !!!!!
A
Rating: 4 out of 5
ok for the order. we'll wait to see how it's used
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A
Rating: 4 out of 5
material conforms to what was requested. reliable packaging and delivery on time. RAS Thank you Tompress.
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Response from tompress.com
With pleasure! Have a nice day.
A
Rating: 4 out of 5
Unfortunately, due to containment, the parcel arrived too late ( 7 days ) However, other orders placed at the same time, arrived after three days. ( Other delivery service )
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A
Rating: 4 out of 5
thank you
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Response from tompress.com
With pleasure, see you soon.
V
Rating: 4 out of 5
One edge strip broken...
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Response from tompress.com
Please send the photos to [email protected]
A
Rating: 4 out of 5
long delay after the corona?
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A
Rating: 2 out of 5
Order placed on 23/04/2020, received on 05/05/2020. Tompress deducted the invoice before delivery. The goods received were not those ordered (1l bottles instead of 0.5l). The packaging is not suitable for the product: 1 bottle broken (reported on delivery) and 6 bottles cracked. No complaint form in the parcel, customer service unreachable. Very disappointing.
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Response from tompress.com
Hello, We apologize for the inconvenience, a case is being handled by our after-sales service. Could you please send photos of the damage to infos@tompress? Best regards.
A
Rating: 4 out of 5
Very happy with the sign. Serious and competent. Thank you very much.
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C
Rating: 4 out of 5
Delivery was late but justifiable given the time of covid-19 emergency.
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A
Rating: 4 out of 5
Known for years!!! The quality is always there...
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
in the current context, delivery was made on time and on budget.
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A
Rating: 4 out of 5
Received fairly quickly. Not used yet but will come back for a review.
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C
Rating: 4 out of 5
The product is excellent, since I use it bread and pizza succeed me like never before. The delivery time was a little long but given the time I don't think it is attributable to the company. A little too high the shipping costs. I haven't needed the assistance so I can't give a rating.
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